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Cortese Ford Lincoln
Rochester, NY
2,344 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales.
At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price!
Free CarFax reports!
Free online trade evaluatiions!
Get Pre-Approved financing in seconds!
Over 1,000 vehicles to choose from!
Same day delivery!
Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 2,344 reviews
April 18, 2019
Great customer service, nice people Great customer service and nice people. They are quick to take care of your car. And after they are done servicing your vehicle, the mechanic explains Great customer service and nice people. They are quick to take care of your car. And after they are done servicing your vehicle, the mechanic explains anything else that could need service soon on your vehicle. I love Ford! More
by areyesjr81
Verified CustomerEmployees Worked With
Other Employees :
Shane Chapin, Victor Bay, Jeff Cooper
April 17, 2019
Excellent Service The salesman that I worked with was absolutely excellent. He gave me all the options, he was very transparent about pricing and expenses. He was also The salesman that I worked with was absolutely excellent. He gave me all the options, he was very transparent about pricing and expenses. He was also a very friendly guy and wonderful to work with. More
by jacob-fletcher
April 17, 2019
Work completed and on time Had my 2015 in for inspection, oil change, tire rotation. Car was ready right on time and all work completed satisfactorily. Service personnel were Had my 2015 in for inspection, oil change, tire rotation. Car was ready right on time and all work completed satisfactorily. Service personnel were friendly and courteous. More
by krivenburgh
Employees Worked With
April 16, 2019
Service Customer service was great everyone was very helpful. The only downside was the communication about the rental. Other than that, Darren was awesome! T Customer service was great everyone was very helpful. The only downside was the communication about the rental. Other than that, Darren was awesome! Thank you More
by wright.dasia
Employees Worked With
April 16, 2019
Fast oil change Great service! I would recommend the service department at Cortese Ford, Only in for oil and filter change . I was in and out in no time !! Great service! I would recommend the service department at Cortese Ford, Only in for oil and filter change . I was in and out in no time !! More
by ROCHMOM
Employees Worked With
Al Rosetter
April 16, 2019
Easy transaction, accomodating, fair price Everyone at Cortese Ford is professional, courteous and knowledgeable. Indicated interest and requirement on internet, and quickly got two vehicles th Everyone at Cortese Ford is professional, courteous and knowledgeable. Indicated interest and requirement on internet, and quickly got two vehicles that met my needs. ONE trip to Cortese Ford and an hour late, I bought a 2018 F150. Ryan Pancione was professional and very accomodating. He even came in on his day off to deliver my truck and ensure everything was as it should be. More
by walt2plj
Employees Worked With
David Eichelberger, Ryan Pancione, Jeff Cooper
April 15, 2019
Great experience from sales Vic and Dave E and finace Great experience, was in a bind totaled truck and less then stellar credit from divorce . Vic and Dave E went out of their way to get my deal done and Great experience, was in a bind totaled truck and less then stellar credit from divorce . Vic and Dave E went out of their way to get my deal done and to work with their finance department and Darren to really help me get back on the road. Will be a lifetime customer foresure More
by Doughackett
Employees Worked With
Darren in finance , David Eichelberger, Victor Bay, Jeff Cooper
April 15, 2019
Wish I had more detail I guess I had signed up for a service that I didnt need.. i thought I had signed up for an inspection which is usually $20 and I asked for a tire rota I guess I had signed up for a service that I didnt need.. i thought I had signed up for an inspection which is usually $20 and I asked for a tire rotation too. When it was time to cash out it was over $60.. i wish when checking in they had reviewed what services I was getting. I feel like I had unnecessary work done More
by leannelovesserj
Employees Worked With
I dont remember who it was
April 12, 2019
Great Service Great service! I would recommend the service department at Cortese Ford, for all your vehicle needs of any make and model. Patrick and his team are ou Great service! I would recommend the service department at Cortese Ford, for all your vehicle needs of any make and model. Patrick and his team are outstanding! More
by MICHAELCUMBIE72
Employees Worked With
April 10, 2019
Perfect expereance A to Z I purchased a 2019 f150 yesterday and I had an overall perfect experience. First started with service advisor Darren Vanorden treating me like FAMILY I purchased a 2019 f150 yesterday and I had an overall perfect experience. First started with service advisor Darren Vanorden treating me like FAMILY helping me LEFT AND RIGHT with my frustrations of auto problems with my old truck introduced me to Victor briefing him on what my needs and wants are who then me into his care... victor demonstrated clearly he listened and swiftly finds the 1 truck in the lot that had everything I asked for for the value and price caring that hes saving me money, he even played with my 8 month old little girl. He adapts to my hearing lost by texting me keeping in touch as he worked beyond the curtain on final checklist before taking delivery. The fianance manager Jeff cooper was cheerful happy again treated me and my daughter like family helping me step by step patiently explaining what every line on the paperwork meant which was a slow process between me and my deaf wife. This was a overall 5 star experience More
by ALFANOJOSEPH
Employees Worked With
Darren Vanorden, Victor Bay, Jeff Cooper
