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Cortese Ford Lincoln

Rochester, NY

4.6
2,347 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales. At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price! Free CarFax reports! Free online trade evaluatiions! Get Pre-Approved financing in seconds! Over 1,000 vehicles to choose from! Same day delivery! Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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2452-2500 West Henrietta Road

Rochester, NY

14623

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Showing 2,347 reviews

April 20, 2019

HAPPY I have bought two other vehicles from you people. this experience ways the best thank you for treating me like a friend not as a customer More

by DRAKERB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Sneddon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryce 5 stars
Jun 14, 2019 -

Cortese Ford Lincoln responded

Drakerb, we're so pleased to hear that everything was completed so quickly and to your satisfaction! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit! Samantha Cortese Customer Relations Manager 585-277-3214

April 19, 2019

Great customer service exceptional customer service. Catered to my needs (example: when I couldn't come to the dealer my sales man came to me). Also kept my payments within More

by Hall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Chapin, Monifah Duvall, Lou Siragusa, Jeff Cooper
Jun 14, 2019 -

Cortese Ford Lincoln responded

Hall, thank you for your kind words and congratulations on your new vehicle! It is great to hear our Staff took such great care of you! We hope to see you here again! Samantha Cortese Customer Relations Manager 585-277-3214

April 19, 2019

F150 Lease I was able to get the deal I wanted and receive all of the add ons that I was looking for. Quick negotiation. I was clear about the price I needed and More

by Adveltz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene (Lex Luther), David Eichelberger, Jeff Cooper
Jun 14, 2019 -

Cortese Ford Lincoln responded

Adveltz, thanks for the great star-rating! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Samantha Cortese Customer Relations Manager 585-277-3214

April 18, 2019

Great customer service, nice people Great customer service and nice people. They are quick to take care of your car. And after they are done servicing your vehicle, the mechanic explains More

by areyesjr81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Osier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Chapin, Victor Bay, Jeff Cooper
Jun 14, 2019 -

Cortese Ford Lincoln responded

Thanks for the positive star rating, Areyesjr81! Is there anything that stood out about your experience we can share with our Team? We hope to see you again! We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! Thank you again for your business and we look forward to your next visit! Safe travels! Samantha Cortese Customer Relations Manager 585-277-3214

April 17, 2019

Excellent Service The salesman that I worked with was absolutely excellent. He gave me all the options, he was very transparent about pricing and expenses. He was also More

by jacob-fletcher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Sneddon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Chapin, Lou Siragusa
Apr 17, 2019 -

Cortese Ford Lincoln responded

Thank you Jacob for the positive review. We really appreciate customer reviews. If there is anything our team can do during your vehicle ownership please contact us and we can assist you in a timely matter ... Thank you Darren Sneddon

April 17, 2019

Work completed and on time Had my 2015 in for inspection, oil change, tire rotation. Car was ready right on time and all work completed satisfactorily. Service personnel were More

by krivenburgh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Zimmerman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2019 -

Cortese Ford Lincoln responded

Reviews like yours provide encouraging feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Samantha Cortese Customer Relations Manager 585-277-3214

April 16, 2019

Service Customer service was great everyone was very helpful. The only downside was the communication about the rental. Other than that, Darren was awesome! T More

by wright.dasia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Sneddon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2019 -

Cortese Ford Lincoln responded

We are happy we could make your experience a positive one! We hope you continue to choose Cortese Ford Lincoln, Inc. for all your vehicle needs! Take care! Samantha Cortese Customer Relations Manager 585-277-3214

April 16, 2019

Fast oil change Great service! I would recommend the service department at Cortese Ford, Only in for oil and filter change . I was in and out in no time !! More

by ROCHMOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Rosetter
Jun 14, 2019 -

Cortese Ford Lincoln responded

We really appreciate you taking the time to leave us feedback on your visit! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again! Samantha Cortese Customer Relations Manager 585-277-3214

April 16, 2019

Easy transaction, accomodating, fair price Everyone at Cortese Ford is professional, courteous and knowledgeable. Indicated interest and requirement on internet, and quickly got two vehicles th More

by walt2plj
Recommend Dealer
Yes
Employees Worked With
David Eichelberger, Ryan Pancione, Jeff Cooper
Jun 14, 2019 -

Cortese Ford Lincoln responded

Walt2plj, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels! Samantha Cortese Customer Relations Manager 585-277-3214

April 15, 2019

Great experience from sales Vic and Dave E and finace Great experience, was in a bind totaled truck and less then stellar credit from divorce . Vic and Dave E went out of their way to get my deal done and More

by Doughackett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren in finance , David Eichelberger, Victor Bay, Jeff Cooper
Jun 14, 2019 -

Cortese Ford Lincoln responded

Doughackett, we appreciate your feedback of our Staff's outstanding service! We hope to be of service to you again! Take care! Samantha Cortese Customer Relations Manager 585-277-3214

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