
Cortese Ford Lincoln
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,346 reviews
Excellent! Stellar! Superb! I have two Fords that needed service. I stopped in and spoke with Darren. He scheduled both vehicles on consecutive days. The first day I dropped my t I have two Fords that needed service. I stopped in and spoke with Darren. He scheduled both vehicles on consecutive days. The first day I dropped my truck off, it needed an inspection. Darren called me and told me it was close enough to my checkup that I should go ahead and take “The Works” package. I said go with it and I went to breakfast with a friend. When I was done with breakfast I went back to get my truck. The following day I took my wife’s Escape in for “The Works”. This time I waited comfortably in the lounge. The service was done in less than 1 hour. My wife and I are extremely satisfied with our experiences at Cortese Ford. I would recommend them to everyone. More
Awesome sales team and amazing service staff Phil treated me with respect as we made a deal on a 2018 Ford Edge SEL. Financing through Darren was a breeze and he got me what I wanted. The servic Phil treated me with respect as we made a deal on a 2018 Ford Edge SEL. Financing through Darren was a breeze and he got me what I wanted. The service department always take good care of me and all my vehicles. More
Car Battery To start off it was VERY Rocky. From the customer service Reps , To the managers to the service center people over at Doge as well. At first I felt as To start off it was VERY Rocky. From the customer service Reps , To the managers to the service center people over at Doge as well. At first I felt as if no one was helping and no one cared . But then I met Nick at Doge he set me up and explained everything to me . At first I had a rough start with the manager Keith at Ford due to his customer service but it was turned around and they got me squared away! And it only took 4 hours for my problem to be solved , im a happy camper! Go check em out More
Quick and Efficient The service I had was great. I had no difficulty dropping off my car while I was out and had to run errands. I was notified when the car's service was The service I had was great. I had no difficulty dropping off my car while I was out and had to run errands. I was notified when the car's service was completed making it easy to know when I had to come back and pick it up. Patrick was very friendly and looked into additional requests on the spot. More
Excellent service Service was fast & efficient. I was told exactly what needed to be done & how long it would take. I returned to the dealership to find my car ready ju Service was fast & efficient. I was told exactly what needed to be done & how long it would take. I returned to the dealership to find my car ready just as I was quoted More
Battery change Quick, efficient, polite - My go-to service center! Went there for a battery change and was in and out in under an hour. Car works great now. Quick, efficient, polite - My go-to service center! Went there for a battery change and was in and out in under an hour. Car works great now. More
Helpful and courteous They were friendly and prompt. I felt comfortable there. They applied my coupon and had the car done quickly. They were very organized. I will look f They were friendly and prompt. I felt comfortable there. They applied my coupon and had the car done quickly. They were very organized. I will look forward to my next visit. More
I was extremely pleased with all involved Everyone I dealt with were extremely friendly and accommodating, I will continue to recommend the Cortese Auto Group to all. My Sons and I have purc Everyone I dealt with were extremely friendly and accommodating, I will continue to recommend the Cortese Auto Group to all. My Sons and I have purchased over 10 vehicles in the past 6 years More
Top notch service dept. The service dept. keeps me posted on work that needs to be done and doesn’t try to sell me work that I don’t need. The service dept. keeps me posted on work that needs to be done and doesn’t try to sell me work that I don’t need. More
Quick My car was taken In on time. I waited for it to be done. The work took 45 minutes ! Then I was on my way👍 My car was taken In on time. I waited for it to be done. The work took 45 minutes ! Then I was on my way👍 More