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Cortese Ford Lincoln

Rochester, NY

4.6
2,353 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales. At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price! Free CarFax reports! Free online trade evaluatiions! Get Pre-Approved financing in seconds! Over 1,000 vehicles to choose from! Same day delivery! Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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2452-2500 West Henrietta Road

Rochester, NY

14623

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Showing 2,353 reviews

November 12, 2018

Always a great experience! I have bought 3 vehicles (2 Lincoln’s, 1 Ford), leased 1 (Lincoln) and helped my daughter buy 1 (Ford), Donna and Joe are the best. They treat you lik More

by DavidC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Cavallario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donna Spofford
November 09, 2018

Victor Bay sales did a great job/No pressure.thorough Great service/detail/No pressure...Quality Car(Taurus) at a great price. .Victor Bay is an outstanding rep and made me feel very comfortable during sa More

by jfr9923
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Bay
November 08, 2018

Rude, unprofessional, immature sales staff From unanswered emails, unreturned calls and voicemails to rude, pushy sales staff who will not even offer you all of the standard factory rebates, yo More

by Spendaholic
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Cortese
2.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Valenti
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monifah Duvall
November 08, 2018

Great service Service delivered at an exceptional level allowing me to say I have a team of individuals that will get my needs taken care of. Awesome More

by focusmode
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darran Vanorden, Tommy Ciavarri
November 08, 2018

Caring and friendlier atmosphere, the service team is great and the car is great after service, will recommend anybody to visit Cortese dealer for any car in their lots More

by wochaya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Osier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Halter
November 08, 2018

Regular maintenance Check in and out was very quick. Performed service as requested and sent text when car was ready. Suggested service items that should be done at some More

by evancar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2018

The overall experience is really good! Ryan is a really helpful guy and he asked all the questions I had carefully and rapidly. I would definitely recommend him to my friends. More

by Tli0205
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Pancione
November 07, 2018

Service Darren is awesome he takes care of everything. Took care of oil change, breaks and inspection. Always professional and looks out for the customer. Tha More

by jrnichols1014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Vanorden
November 07, 2018

Battery Service The service was great I had problem with my battery the issue was identified and the battery replaced, The service people were friendlier and they hel More

by wochaya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Osier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Oster
November 06, 2018

Simple process, fair price, great service From the moment you walk in and see your name on the board, you feel welcome and important. You'll be greeted and deal with the same person throughout More

by Chance H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Weston, Ryan Pancione
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