Cortese Ford Lincoln

Patrick was very courteous. Called in a timely matter to let me know what was needed and service was completed as he stated over the phone. Very friendly to deal with and profess Called in a timely matter to let me know what was needed and service was completed as he stated over the phone. Very friendly to deal with and professional. More

Professional Courteous and professional always great service with the team. Patrick Zimmerman always does a excellent job. I have recommended the cortese group t Courteous and professional always great service with the team. Patrick Zimmerman always does a excellent job. I have recommended the cortese group to sereral people and would do so again More

Satisfied. The service was great. I got a much needed inspection in addition to my oil change. It would've been great to get the inspection for free since I am l The service was great. I got a much needed inspection in addition to my oil change. It would've been great to get the inspection for free since I am leasing the vehicle but it was a discounted price, so I am okay with that. Overall I am a satisfied customer. More

State inspection Easy on-line scheduling , good convenient location, quick reliable service and great customer service.... Patrick is always quick to acknowledge your Easy on-line scheduling , good convenient location, quick reliable service and great customer service.... Patrick is always quick to acknowledge your arrival. What more can you ask for. More

Recall Repairs I had a recall on my vehicle. The staff was able to get me in quickly to get this repaired. I used the shuttle service to get to work which was very c I had a recall on my vehicle. The staff was able to get me in quickly to get this repaired. I used the shuttle service to get to work which was very convenient. I was notified when my vehicle was ready to be picked up. Easy and fast. Great service! More

Great Experience Every Time!! I have worked with Victor on 2 vehicles.... The first was a first car for my 18 year old daughter. He helped us find the perfect vehicle for her that I have worked with Victor on 2 vehicles.... The first was a first car for my 18 year old daughter. He helped us find the perfect vehicle for her that was safe, reliable and affordable. The whole process was so easy and he made us all feel very comfortable with the deal. A few months later and she is still in love with her purchase. This week, he helped me with a car for myself. Both experiences were wonderful. He is very personable, honest and easy to talk to. During both deals I felt as ease. Victor and Shane made everything seem so simple and seamless. Darren was very thorough with the final paperwork and made sure I understood everything I was signing. I will certainly go back and I think I will be a customer for life. I've never been to another dealership that has made me feel so at ease with a car purchase. More

Painless new car purchase. My satisfaction was of the utmost importance. Finding the vehicle that had exactly what I was looking for was their priority. Any concerns that were My satisfaction was of the utmost importance. Finding the vehicle that had exactly what I was looking for was their priority. Any concerns that were brought up were dealt with. More

Always a great experience! I have bought 3 vehicles (2 Lincoln’s, 1 Ford), leased 1 (Lincoln) and helped my daughter buy 1 (Ford), Donna and Joe are the best. They treat you lik I have bought 3 vehicles (2 Lincoln’s, 1 Ford), leased 1 (Lincoln) and helped my daughter buy 1 (Ford), Donna and Joe are the best. They treat you like family, give you very fair deals both on the car your buying and your trade. Whenever I hear someone is looking for a vehicle I always recommend Donna and when I’m in the market she’s my first call. In addition to the great buying experience the service department is top notch. Friendly, knowledgeable and fair. Best dealer experience you could hope for. If you need a vehicle, call Donna, you’ll be happy you did. More

Victor Bay sales did a great job/No pressure.thorough Great service/detail/No pressure...Quality Car(Taurus) at a great price. .Victor Bay is an outstanding rep and made me feel very comfortable during sa Great service/detail/No pressure...Quality Car(Taurus) at a great price. .Victor Bay is an outstanding rep and made me feel very comfortable during sales process.. More

Rude, unprofessional, immature sales staff From unanswered emails, unreturned calls and voicemails to rude, pushy sales staff who will not even offer you all of the standard factory rebates, yo From unanswered emails, unreturned calls and voicemails to rude, pushy sales staff who will not even offer you all of the standard factory rebates, you can run in any direction and find a better deal with better service at literally any Rochester-area Ford dealer. More