
Cortese Ford Lincoln
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,353 reviews
Always a great experience! I have bought 3 vehicles (2 Lincoln’s, 1 Ford), leased 1 (Lincoln) and helped my daughter buy 1 (Ford), Donna and Joe are the best. They treat you lik I have bought 3 vehicles (2 Lincoln’s, 1 Ford), leased 1 (Lincoln) and helped my daughter buy 1 (Ford), Donna and Joe are the best. They treat you like family, give you very fair deals both on the car your buying and your trade. Whenever I hear someone is looking for a vehicle I always recommend Donna and when I’m in the market she’s my first call. In addition to the great buying experience the service department is top notch. Friendly, knowledgeable and fair. Best dealer experience you could hope for. If you need a vehicle, call Donna, you’ll be happy you did. More
Victor Bay sales did a great job/No pressure.thorough Great service/detail/No pressure...Quality Car(Taurus) at a great price. .Victor Bay is an outstanding rep and made me feel very comfortable during sa Great service/detail/No pressure...Quality Car(Taurus) at a great price. .Victor Bay is an outstanding rep and made me feel very comfortable during sales process.. More
Rude, unprofessional, immature sales staff From unanswered emails, unreturned calls and voicemails to rude, pushy sales staff who will not even offer you all of the standard factory rebates, yo From unanswered emails, unreturned calls and voicemails to rude, pushy sales staff who will not even offer you all of the standard factory rebates, you can run in any direction and find a better deal with better service at literally any Rochester-area Ford dealer. More
Great service Service delivered at an exceptional level allowing me to say I have a team of individuals that will get my needs taken care of. Awesome Service delivered at an exceptional level allowing me to say I have a team of individuals that will get my needs taken care of. Awesome More
Caring and friendlier atmosphere, the service team is great and the car is great after service, will recommend anybody to visit Cortese dealer for any car in their lots atmosphere, the service team is great and the car is great after service, will recommend anybody to visit Cortese dealer for any car in their lots More
Regular maintenance Check in and out was very quick. Performed service as requested and sent text when car was ready. Suggested service items that should be done at some Check in and out was very quick. Performed service as requested and sent text when car was ready. Suggested service items that should be done at some point. More
The overall experience is really good! Ryan is a really helpful guy and he asked all the questions I had carefully and rapidly. I would definitely recommend him to my friends. Ryan is a really helpful guy and he asked all the questions I had carefully and rapidly. I would definitely recommend him to my friends. More
Service Darren is awesome he takes care of everything. Took care of oil change, breaks and inspection. Always professional and looks out for the customer. Tha Darren is awesome he takes care of everything. Took care of oil change, breaks and inspection. Always professional and looks out for the customer. Thanks. More
Battery Service The service was great I had problem with my battery the issue was identified and the battery replaced, The service people were friendlier and they hel The service was great I had problem with my battery the issue was identified and the battery replaced, The service people were friendlier and they help me out especially Keith Oster More
Simple process, fair price, great service From the moment you walk in and see your name on the board, you feel welcome and important. You'll be greeted and deal with the same person throughout From the moment you walk in and see your name on the board, you feel welcome and important. You'll be greeted and deal with the same person throughout the process. The vehicle was priced very well, and the entire process went off without a hitch. More