Cortese Ford Lincoln

Always Great Service All of the guys are great to me and treat me as I am their best customer and always assure I am taken care of. They are Very Efficient and Honest! All of the guys are great to me and treat me as I am their best customer and always assure I am taken care of. They are Very Efficient and Honest! More

Part replacement & oil & brake work I had not expected it to take as long as it did. I apparently did not either hear or understand the response. Luckily I was not waiting as the ch I had not expected it to take as long as it did. I apparently did not either hear or understand the response. Luckily I was not waiting as the chairs in the waiting are extremely uncomfortable & have been there for years. More

Very friendly and knowledgeable David was especially helpful and friendly . His offer to help was genuine and gratefully accepted. Tommy was very helpful in showing the features of David was especially helpful and friendly . His offer to help was genuine and gratefully accepted. Tommy was very helpful in showing the features of the car and continued to assure us that he would always be available if we had any problems in the future More

Excellent customer service Keit, Patrick and all the service staffs deserve a great hand shake. They are the best. I will strongly recommend ford to all. Thank you so much. Keit, Patrick and all the service staffs deserve a great hand shake. They are the best. I will strongly recommend ford to all. Thank you so much. More

Excellent Service quick and efficient They are always professional and have you in and out quickly. The staff are fantastic to deal with and always take the minute needed to explain what They are always professional and have you in and out quickly. The staff are fantastic to deal with and always take the minute needed to explain what they did to your vehicle. More

Oil change and rotate tires. Jeep would shake at 65mph and problem was resolved quickly. Staff was very polite. Getting an appointment was no problem at all. Thank you for you ass Jeep would shake at 65mph and problem was resolved quickly. Staff was very polite. Getting an appointment was no problem at all. Thank you for you assistance! More

Willing to negotiate I worked with Phil while deciding what car to buy. Phil was very willing to get to a price that I could afford. I decided to purchase my car from Co I worked with Phil while deciding what car to buy. Phil was very willing to get to a price that I could afford. I decided to purchase my car from Cortese rather than the dealer closer to me (I had been their customer for 6 years). More

Very helpful Service center staff is great with explanations. They made sure my questions were answered and understood. I have never felt uncomfortable or awkward Service center staff is great with explanations. They made sure my questions were answered and understood. I have never felt uncomfortable or awkward in my dealings with them. More

Overall good experience Renewed lease. Original purchase I was unhappy with, but Charlie & Shane worked hard to get me into one that I love. Happy with experience overall. Renewed lease. Original purchase I was unhappy with, but Charlie & Shane worked hard to get me into one that I love. Happy with experience overall. More

Refused to help I brought my car in to fix the engine cradle because it had rusted through and the vehicle had been recalled. They couldn't get to fixing it for 5 day I brought my car in to fix the engine cradle because it had rusted through and the vehicle had been recalled. They couldn't get to fixing it for 5 days and I asked them what I was supposed to do as I had no way to get to work in the meantime and my car was deemed dangerous to drive. They didn't care - I did get a free shuttle back to my house but I have been walking back and forth to work for the past three days. During the shuttle, my driver pulled out his cell phone and started talking about personal things as I was trying to direct him to my house. My family was all surprised that I wasn't offered a loan from the dealership while my car was being worked on - and frankly, now I am, too. One star because my legs are exhausted and for the unsafe shuttle. More