Cortese Ford Lincoln

Very good service Thank you Darren Sneddon at Cortese! I appreciated the extra effort when servicing my F-150. Thanks again and see you next time down the road. Thank you Darren Sneddon at Cortese! I appreciated the extra effort when servicing my F-150. Thanks again and see you next time down the road. More

Smooth experience Phil was non invasive or too aggressive with his sales techniques. He was straightforward and to the point. He made the shopping experience easy and l Phil was non invasive or too aggressive with his sales techniques. He was straightforward and to the point. He made the shopping experience easy and less stressful especially since this was my first car. More

Quick and Professional I took my new Ford Focus in for my first oil change and was very pleased at how quick easy and professional it was! Every person I encountered was ver I took my new Ford Focus in for my first oil change and was very pleased at how quick easy and professional it was! Every person I encountered was very pleasant. A very good experience overall. More

Great job! Very convenient. Darren does a great job with customer service and communication. The oil change, inspection, and tire rotation was completed in a very reasonable t Darren does a great job with customer service and communication. The oil change, inspection, and tire rotation was completed in a very reasonable time frame. I've had good experiences in the past as well. Thanks for the great service. -Jon Donner More

Oil change tire rotation Nice area to work on work. Had a counter to do my work while I waited. Great for computers or doing paperwork. Came and got me as soon as it was do Nice area to work on work. Had a counter to do my work while I waited. Great for computers or doing paperwork. Came and got me as soon as it was done. More

warranty work,oil change Always a pleasure talking and working with Darren.He knows what he talking about and knows how long the work is going to take. Good guy to work with. Always a pleasure talking and working with Darren.He knows what he talking about and knows how long the work is going to take. Good guy to work with. More

Over Priced Labor Vehicle was in for Recall Notice and Inspection. Needed new rear shocks for my 2010 Ford Escape to pass inspection, these were not struts where the sp Vehicle was in for Recall Notice and Inspection. Needed new rear shocks for my 2010 Ford Escape to pass inspection, these were not struts where the springs needed removed and compressed, just regular 2 point fixed locations. Price per shock was OK, but Labor to install was over $225. I have been to other service garages over 40 years and Never paid this much for installation, but I needed the inspection done as it was the end of the month. I would highly question the labor rate if other work is required again. More

Service Apppt Service appt done in a timely manner.Staff kept me updated via email and were very friendly! Good service dept compared to other dealers I have used! Service appt done in a timely manner.Staff kept me updated via email and were very friendly! Good service dept compared to other dealers I have used! More

Cat's Meow This was a routine first check on my leased Ford C-Max Hybrid. I was greeted courteously and the work was done quickly. I'm perfectly satisfied and wi This was a routine first check on my leased Ford C-Max Hybrid. I was greeted courteously and the work was done quickly. I'm perfectly satisfied and will return. Al was hearty and friendly but also business-like, which I appreciate. The billing area took good care of my credit card case with several cards in it. They called me and did all the age and right things for me. More

No straight answers, different person, different story. I purchased a car on August 2. The car did not have a manual in it. Sales manager (David) said I will get you one even if I have to order it. Called I purchased a car on August 2. The car did not have a manual in it. Sales manager (David) said I will get you one even if I have to order it. Called a week later spoke to same manager was told it hasn't came in yet. At that time I also told him about some rubber around the trunk being loose. He said just bring in and we will check it. I said it's not pressing so I will have them check it when I pick up the manual. He agreed. Received an email from sale person another week later wishing me a Happy Birthday, I replied when can I get the manual. he replied: "ordering it today" I replied so the sale manager who told me (3) weeks ago that he order it didn't? No reply. You tell me, Good customer service? Oh, and by the , when can I get that manual? More