Cortese Ford Lincoln

Great Customer Service - Great Value Cardell was Great - I have purchased a vehicle through Cardell a few years ago and suggested that the Business I work for buy a New Company Car throug Cardell was Great - I have purchased a vehicle through Cardell a few years ago and suggested that the Business I work for buy a New Company Car through him. Cardell was professional as always - knowledgeable of the Escape that we purchased - and just a pleasure to work with. Thanks!! More

Great Service! My check engine light came on 4 days before I was due to go on a road trip. Darren was able to work my car in despite the fact that it was Friday bef My check engine light came on 4 days before I was due to go on a road trip. Darren was able to work my car in despite the fact that it was Friday before a holiday. Thanks to all for your great service More

Sales person (Naim Daniels) is excellent I worked with Naim Daneils. He was very helpful, but then a senior manager came into our conversation and started to mess things up. In the end though I worked with Naim Daneils. He was very helpful, but then a senior manager came into our conversation and started to mess things up. In the end though I bought my car because of Naims helpfulness. More

Fast and easy When I called to make the appointment I was able to get in very quickly. I needed an oil change and tire rotation as well as a NYS inspection. I went When I called to make the appointment I was able to get in very quickly. I needed an oil change and tire rotation as well as a NYS inspection. I went in and the gentleman who helped me was very friendly. I waited for my car while it was being worked on which didn’t seem to take long at all. When it was done the same person came to get me. Overall a great experience. I will be back again! More

Fast and Friendly They totally explained the service I has asking for and willing to go the extra mile for the customer. Very friendly and service was done very timely. They totally explained the service I has asking for and willing to go the extra mile for the customer. Very friendly and service was done very timely. More

My Most Recent Auto Purchase I have been dealing with Cortese Ford ever since they opened on West Henrietta Road. I have always been very satisfied with our relationship and that I have been dealing with Cortese Ford ever since they opened on West Henrietta Road. I have always been very satisfied with our relationship and that is the reason I keep coming back. I have a very good relationship with my salesman, Tommy Ciavarri, and appreciate his efforts in bringing about my recent purchase. More

Great staff Fast and friendly service department. The entire experience was top notch and I would highly recommend them to anyone. I would definitely go back agai Fast and friendly service department. The entire experience was top notch and I would highly recommend them to anyone. I would definitely go back again More

A Great New Auto Purchase I am on my second car from Cortese, totally due to Tom Ciavarri. I hate buying a car but Tom has been outstanding! What a great experience. I reall I am on my second car from Cortese, totally due to Tom Ciavarri. I hate buying a car but Tom has been outstanding! What a great experience. I really felt that Tom was honest, fair, and totally customer -oriented. He is a rare find and a super salesman. Darren in Service is the same caliber--effective, honest and knowledgeable. I am delighted. More

Burt Lyons always takes good care of me when ever I need service. He is someone I really enjoy working with. Great team player, great job Burt. always takes good care of me when ever I need service. He is someone I really enjoy working with. Great team player, great job Burt. More

Awesome service ask for Vic Awesome experience, Vic helped me out no typical BS just straight with me and gave me a great deal. Easy to work with and even went with me to another Awesome experience, Vic helped me out no typical BS just straight with me and gave me a great deal. Easy to work with and even went with me to another dealership to turn my lease in! Highly recommend this dealership! More