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Cortese Ford Lincoln
Rochester, NY
2,419 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales.
At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price!
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Free online trade evaluatiions!
Get Pre-Approved financing in seconds!
Over 1,000 vehicles to choose from!
Same day delivery!
Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 2,419 reviews
April 30, 2026
From top to bottom the Cortese family always goes above and beyond for local service and response time. John Jr. and Daren continue to help our local business fleet on a recurring bases time and again. and beyond for local service and response time. John Jr. and Daren continue to help our local business fleet on a recurring bases time and again. More
by josh@empiremachineryNY.com
Verified CustomerEmployees Worked With
April 27, 2026
Service was done and everything is in good working order. Just wish communication was a bit better but all and all was happy with the service. Just wish communication was a bit better but all and all was happy with the service. More
by jcrogers0313
Employees Worked With
April 22, 2026
Was my first time in service dept. Service rep Zach was overly pleasant professional and knowledgeable. Zach explained the entire process. Zach called me with updates and went over an Service rep Zach was overly pleasant professional and knowledgeable. Zach explained the entire process. Zach called me with updates and went over and beyond in extraordinary ways to make me for as long as I own this Ford truck if I ever need any kind of service I will reach out to Zach directly. More
by timpetelimos143
Employees Worked With
Zach
April 22, 2026
I'd give you zero stars if I could. Brought my truck in to get repairs and a month later after getting lied too, they never even looked at it. It never left the spot I parked it in. I w Brought my truck in to get repairs and a month later after getting lied too, they never even looked at it. It never left the spot I parked it in. I went with Cortese cause they've been around a long time but they're service was less an abhorrent. No car for A MONTH and I had to take it elsewhere. Worst experience you can ever have More
by Aaronkanaley
Employees Worked With
April 19, 2026
My car buying experience was so easy at Cortese! Lots of thanks to the staff. Bryce Seeley worked his magic to help me get the deal i needed. I look forward to my future visits for routine servic Lots of thanks to the staff. Bryce Seeley worked his magic to help me get the deal i needed. I look forward to my future visits for routine service and possible new buys in the future. More
by ddpom2020
April 06, 2026
Difficult to drop off truck…little room to maneuver and only one door. Facility was old, waiting room was disgustingly out dated and just plain nasty. Purchasing a vehicle means the customer purchases the only one door. Facility was old, waiting room was disgustingly out dated and just plain nasty. Purchasing a vehicle means the customer purchases the support and service facility as well. I will not lease another Ford as this is the second outdated, filthy service facility provided by Ford during this lease. Toyota and Honda have excellent service facilities. As for the actual service… mediocre at best. No safety feedback report, denied the availability of transportation which I needed twice. Truck didn’t have interior protection mats during “servicing” More
by spascuzzi1
Employees Worked With
Zach
April 02, 2026
everything was great I didn't get my rewards points found out. they had the wrong email so Zach changed it and now I'm getting my points he was very professional out. they had the wrong email so Zach changed it and now I'm getting my points he was very professional More
by TAFTROBIN22
Employees Worked With
zack
March 18, 2026
Can't say enough good things about this dealership! I had such a great experience with Cortese Ford in Rochester NY I went right back for to buy 2 additional trucks to update some of our fleet vehicles I had such a great experience with Cortese Ford in Rochester NY I went right back for to buy 2 additional trucks to update some of our fleet vehicles More
by John M
March 16, 2026
As always, Cortese Ford provided quick, efficient, and proficient service to my vehicle. I will continue to bring my service needs to Cortese. proficient service to my vehicle. I will continue to bring my service needs to Cortese. More
by tez14623
Employees Worked With
March 02, 2026
I had an excellent experience at Cortese Lincoln! ! My salesman Rico actually listened to my needs and took very good care of me. I felt like I was in good hands from the very beginning ! ! My salesman Rico actually listened to my needs and took very good care of me. I felt like I was in good hands from the very beginning ! More
by johnpiecuch3
Employees Worked With
Rico
