Joe Coon
Joe Coon at Cortese Ford Lincoln

Joe Coon

Service Writer

Cortese Ford Lincoln

2400-2500 West Henrietta Road
Rochester, NY 14623

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5.0
10 Reviews

Dealership Experience

1 yr, 3 mos

Languages Spoken

English English

5.0

10 Reviews

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10 Reviews of Joe Coon

November 10, 2026

Dealership Rating
Employee Rating

Service is always great. They will provide you with options that will fit your budget. More

by jjmousso
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Darren Sneddon, Darren Van Orden, Nick Polisseni , The shuttle drivers

Nov 10, 2026

Cortese Ford Lincoln responded

Thank you for choosing us for your service! We're glad the team found options that fit your budget, and we look forward to seeing you next time!

November 09, 2026

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I had a great experience with Cortese Ford. They fixed a long-standing problem I had that became worse and made my vehicle undrivable, but they fixed it quickly and inexpensively - including af More

by Matt McLeskey
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Recommend Dealer
Yes
Nov 10, 2026

Cortese Ford Lincoln responded

Matt, thank you! We're so glad we could fix that long-standing issue quickly and affordably. Joe and the team look forward to seeing you again.

November 06, 2026

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Great service, friendly staff. Joe patiently went over the tire options with me. I was pleased with the car valet service as well. More

by J_KB
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Recommend Dealer
Yes
Nov 07, 2026

Cortese Ford Lincoln responded

Thank you so much for the 5-star review! We're glad Joe and our service team made your visit easy and helped you find the right tires. We appreciate you trusting Cortese Ford Lincoln and look forward to seeing you next time!

October 21, 2026

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Joe provided Great service and found the tiny hole in the tire. It took a minute but he remained persistent More

by Sseiffert
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Recommend Dealer
Yes
Oct 28, 2026

Cortese Ford Lincoln responded

We thank you for your business.

October 16, 2026

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Joe and really all the others at Cortese service are the best! Even though we were only in for the Maverick’s yearly safety inspection, they went over everything, making sure that the oil change was curren More

by Marco
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Recommend Dealer
Yes
Oct 19, 2026

Cortese Ford Lincoln responded

Marco, thank you for your feedback, we appreciate your business.

October 15, 2026

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Cortese Ford have always provided me with excellent service for my Ford F150 Pickup Truck. More

by AO
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Recommend Dealer
Yes
Oct 19, 2026

Cortese Ford Lincoln responded

Thank you for your business and the 5 stars.

October 14, 2026

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I received a notice there was a safety recall on my Lincoln Nautilus and when I call into service I was scheduled promptly for the updates. More

by linda@avarussolutions.com
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Recommend Dealer
Yes

Other Employees Tagged: Jack Hawes

Oct 19, 2026

Cortese Ford Lincoln responded

We are grateful for your business.

October 10, 2026

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I had a flat tire and Cortese got me in and out in one day. Thank you! More

by Cmbovenzi
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Recommend Dealer
Yes
Oct 28, 2026

Cortese Ford Lincoln responded

Thank you for your business.

September 28, 2026

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Joe was great and so were the mechanics I had brief interaction with in the waiting area. Service was really quick and I appreciate that. Great experience. More

by sezmuda
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Recommend Dealer
Yes
Oct 07, 2026

Cortese Ford Lincoln responded

We are grateful for your business.

September 26, 2026

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Darren and Joe are friendly and professional each and every time I'm in for service. I have 5 Ford dealers within a reasonable area and I choose to use Cortese for all my services. More

by MJLavelle
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Recommend Dealer
Yes

Other Employees Tagged: Darren Van Orden

Sep 28, 2026

Cortese Ford Lincoln responded

Thanks for the 5 stars...we appreciate your business.

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