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Cortese Ford Lincoln
Rochester, NY
2,345 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales.
At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price!
Free CarFax reports!
Free online trade evaluatiions!
Get Pre-Approved financing in seconds!
Over 1,000 vehicles to choose from!
Same day delivery!
Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 2,345 reviews
March 01, 2022
They were to busy to even look at my vehicle that I paid them 34,000 dollars for them 34,000 dollars for More
by corry.johnson7
Verified CustomerEmployees Worked With
February 28, 2022
Coryese ford always takes care of our. Car. And every thing gets done right the first time thank you Car. And every thing gets done right the first time thank you More
by steveintini7
Employees Worked With
February 26, 2022
In my five year experience with dealing with Cortese Ford, I have unfortunately learned that they seem to do the bare minimum for their customers. It is never anywhere close to an enjoyable experience Ford, I have unfortunately learned that they seem to do the bare minimum for their customers. It is never anywhere close to an enjoyable experience whenever I have to take my car in for service as I am typically made to wait hours for something as straightforward as an oil change. Customer service is consistently very lacking—during my last visit, the service employee was visibly annoyed when he had to call someone for an answer to a simple question about their warranties. When these issues were brought to a “manager,” only excuses were given. To add insult to injury, the car I purchased from them has had nothing but problem after problem after problem, so I will be choosing to take my business elsewhere from now on. I don’t trust this organization to adequately service cars, and would rather even pay more elsewhere (however doubtful that seems) then have to deal with them again. More
by mfantauzzo
February 24, 2022
I was worried it would be a long process, but they finished in less than a day! finished in less than a day! More
by Jess816
Employees Worked With
February 22, 2022
Was very please with the service I received. Having been at a previous dealership it was refreshing to be treated so well Having been at a previous dealership it was refreshing to be treated so well More
by DAROBINSON1
Employees Worked With
February 21, 2022
Repair and collision shop either don't care or are not properly trained to fix vehicles correctly the first time! My car has been there for days while they try to figure out how to reprogram the headlight properly trained to fix vehicles correctly the first time! My car has been there for days while they try to figure out how to reprogram the headlight modules!! Inept More
by delplato99
Employees Worked With
February 21, 2022
The service was above and beyond expectations. Everyone was friendly and accommodating. Fair prices on used cars Everyone was friendly and accommodating. Fair prices on used cars More
by Joe.bochiechio
