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Cortese Ford Lincoln

Rochester, NY

4.6
2,353 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales. At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price! Free CarFax reports! Free online trade evaluatiions! Get Pre-Approved financing in seconds! Over 1,000 vehicles to choose from! Same day delivery! Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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2452-2500 West Henrietta Road

Rochester, NY

14623

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Showing 2,353 reviews

December 14, 2020

Phil was awesome to work with. He made the process easy and explained everything in detail. Phil knew the vehicle inside and out. The entire process lasted just a few hours and I could take the vehicle hom More

by thomasandreano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Christiano
December 09, 2020

Makayla was very pleasant, knowledgeable and thorough. She reviewed the features of the car I ended up buying with me and my son. Makayla did an excellent job. More

by janetchaffee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Chapin, Makayla Buscemi
December 08, 2020

Service was quick and efficient, break room was nice and relaxing and the cost was cheaper than expected. Looking forward to coming back for work on my mustang More

by 24.maurice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2020

Cortese Ford as usual was efficient, friendly and helpful. I have been a Cortese Ford customer since 2005 and every experience with them has been positive. More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Osier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2020

The guy jack was dishonest about pricing told me one thing then charged me another. I will not recommend this place to friends and family. Also never got car or parts done when they said so plan on wai More

by Aaron
Recommend Dealer
No
Employees Worked With
Jack Hawes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Williams
December 06, 2020

Very easy to deal with Makayla does a great job! If you know anyone in the market for a vehicle they should want to buy from this dealership!! More

by Raywright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Makayla Buscemi
December 05, 2020

Darren consistently goes above and beyond for the customer experience. He is very supportive and communicates excellently to ensure that all work required on the vehicle is done in one visit. More

by troy.goldie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren
December 04, 2020

Cortese won my business. Made feel like I was a good customer that got a really good deal. In the end if you can do that, you have my business year after year. More

by msalotti241
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Bush
December 04, 2020

communication was very poor, I had to call and text several times before getting a response. Information was not provided unless I called and text several times. More

by rmuniz95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patrick Zimmerman
2.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2020

Best service ever. Very patient, helpful and friendly. I will recommend them to my friends and family, especially Shawn he is very friendly and hand on. Thank you! More

by telgul1997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Steed
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