
Cortese Ford Lincoln
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Jack and the entire team were courteous and had great communication. They kept me informed during the appointment. The customer waiting area was clean and comfortable. communication. They kept me informed during the appointment. The customer waiting area was clean and comfortable. More
The service was very good. My problem with my vehicle was fixed in a very timely manner vehicle was repaired and given back to me on the same day as my appointment. So far I am satisfied with the service. Th fixed in a very timely manner vehicle was repaired and given back to me on the same day as my appointment. So far I am satisfied with the service. Thank you More
I have dealt with Patrick on more than one occasion. He is very friendly, knowledgeable and professional. I know I am in good hands when he is involved. He is definitely an asset to Cortese Ford, and I loo is very friendly, knowledgeable and professional. I know I am in good hands when he is involved. He is definitely an asset to Cortese Ford, and I look forward to dealing with him in the future. More
Had a great first-time experience every thing was on schedule, waiting area was very nice and found to be very clean, I can't stand till covid regulations are done with!! schedule, waiting area was very nice and found to be very clean, I can't stand till covid regulations are done with!! More
Excellent quality and care. Al was able to meet our needs and work around our busy schedule. He answered all our questions, even ones bot related to the service appt. and work around our busy schedule. He answered all our questions, even ones bot related to the service appt. More
I found my 2019 Ford Edge online and set an appointment to see it in person with Maykala. She showed me all the bells and whistles of the car which are many. She helped setup everything and away we went. S to see it in person with Maykala. She showed me all the bells and whistles of the car which are many. She helped setup everything and away we went. She was excellent and very knowledgeable about everything. More
After being told by two different dealerships I couldn't be seen for two weeks Cortese Ford scheduled me the next day and my truck was ready the following day. be seen for two weeks Cortese Ford scheduled me the next day and my truck was ready the following day. More
Jack was great! He met me immediately upon my arrival and had me enjoying some time in the lounge while they worked on my car. Great experience and everyone was great. Thank you! and had me enjoying some time in the lounge while they worked on my car. Great experience and everyone was great. Thank you! More
Anthony was super. Friendly, very helpful and accommodating. I paid what I thought was a good price for my Ranger XLT. I would come again. accommodating. I paid what I thought was a good price for my Ranger XLT. I would come again. More
Patrick was great. We came in for inspection, oil change and 2 recalls. It took longer for the recalls and to get the ok from Ford so we had to come back but both times he kept us informed. My only compla and 2 recalls. It took longer for the recalls and to get the ok from Ford so we had to come back but both times he kept us informed. My only complaint is the waiting room seems to be the pass thru for everyone so it was quite busy and that the reminder e-mails/texts are quite excessive! More