Cortese Ford Lincoln - Service Center
Rochester, NY
1,255 Reviews of Cortese Ford Lincoln - Service Center
Kept us informed throughout the day with text message. Responded by text when asked a question. Responded by text when asked a question. More
Darren VanOrden has taken very good care of my service requirements and does not try to up-sell me which I sincerely appreciate. requirements and does not try to up-sell me which I sincerely appreciate. More
Everything is great like always. Thank you for a fast and quality service. .. thanks again Thank you for a fast and quality service. .. thanks again More
My car was ready forty five minutes late and Jack Hawes was rude and unhelpful. was rude and unhelpful. More
Prompt and courteous at the counter. Shuttled me back to work and delivered the truck to me when completed. I couldn't ask for anything more. Shuttled me back to work and delivered the truck to me when completed. I couldn't ask for anything more. More
Excellent service team! Al and team are amazing! I always meet such interesting people in the waiting room. Thank you for always taking care of me! Al and team are amazing! I always meet such interesting people in the waiting room. Thank you for always taking care of me! More
I recently went in for a New York State inspection,tire rotation and oil and filter change. They did a great job on everything in the expected amount of time. rotation and oil and filter change. They did a great job on everything in the expected amount of time. More
Great service. Knowledgeable, friendly, courteous and efficient. The service we receive is what keeps us coming back to Cortese. Knowledgeable, friendly, courteous and efficient. The service we receive is what keeps us coming back to Cortese. More
I switched to this dealership after sub par work and lack of customer support from the others. Since the move I have been pleased with the work they have done on my trucks. Has always Been easy to schedule of customer support from the others. Since the move I have been pleased with the work they have done on my trucks. Has always Been easy to schedule and service was quick. They also have done the job right the first time. Being an old backyard mechanic myself I find they are respectful to my explanations and then do the job the right way. More
Unemployment stinks. I had a followup with a recall for my 2013 Escape. On the day of my scheduled appointment, I dropped off my car and in reply to the question if I nee I had a followup with a recall for my 2013 Escape. On the day of my scheduled appointment, I dropped off my car and in reply to the question if I needed an oil change or tire rotation, I contemplated and said no due to my being unemployed. Without going into detail, my Unemployment situation was understood. Talk about relief. Thank you Ford service Family Good deeds are not forgotten. More