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Cortese Ford Lincoln - Service Center
Rochester, NY
1,260 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,260 Reviews of Cortese Ford Lincoln - Service Center
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May 19, 2018
They didn't fix the problem. The drivers side, front speaker makes a bad cracking sound but, not all the time. The truck was brought in for a new speaker. It still does the same t The drivers side, front speaker makes a bad cracking sound but, not all the time. The truck was brought in for a new speaker. It still does the same thing. Must be the radio. More
by jambandguitar
Verified CustomerEmployees Worked With
I think his name was Al.
May 19, 2018
Fast and curtious Did everything in a fast and curtious manor. Made sure car and truck was kept clean. Let me know the minute vehicles were finished so I would not wast Did everything in a fast and curtious manor. Made sure car and truck was kept clean. Let me know the minute vehicles were finished so I would not waste time waiting around. More
by debdarrell
May 19, 2018
You receive great service at Cortese Ford. I work with Darren Vanorden , Darren help me understand above the service that need to my clear up the problems. Darren wonderful and answers my quest I work with Darren Vanorden , Darren help me understand above the service that need to my clear up the problems. Darren wonderful and answers my questions. Catharine Gallagher. More
by cmgallagher
Employees Worked With
Laura King
May 18, 2018
Regular maintenance I went in for a 5,000 mile maintenance for my car. I was out of there in 45 minuets 😊 quick and easy perfect for me I went in for a 5,000 mile maintenance for my car. I was out of there in 45 minuets 😊 quick and easy perfect for me More
by B37hennessy
Employees Worked With
May 18, 2018
Excellent customer service excellent customer service they make sure the vehicle is right before we leave they make sure we have a rental very happy with their service excellent customer service they make sure the vehicle is right before we leave they make sure we have a rental very happy with their service More
by jusunmeny
May 18, 2018
Surprised by the speed and efficiency Also, AL Rosseter answered questions about the sync setup in my car. Without me asking, went out to the car and showed me how it worked. Also, AL Rosseter answered questions about the sync setup in my car. Without me asking, went out to the car and showed me how it worked. More
by ellglo774b
May 18, 2018
Great Experience As always, I get treated with friendly faces and get my service needs expedited quickly. Everyone connected to the service group are always there to h As always, I get treated with friendly faces and get my service needs expedited quickly. Everyone connected to the service group are always there to help. More
by gosman
Employees Worked With
Other Employees :
Al Rosseter, Darren Van Orden - both are 5 stars too., Burt Lyon
May 17, 2018
Recall work I was able to get the car in within a couple of days and the repair was done quickly Also had a tire repaired at the same appt I was able to get the car in within a couple of days and the repair was done quickly Also had a tire repaired at the same appt More
by fandolin
Employees Worked With
David Eichelberger
May 16, 2018
Always Good The work is done correctly’ Done in timely manner Mechanics trained well’ they let you know what work is going to be done and price The work is done correctly’ Done in timely manner Mechanics trained well’ they let you know what work is going to be done and price More
by shortynana60
Employees Worked With
SDarren VanOrden
May 16, 2018
Satisfactory the work and customer service was exactly as i expected. my vehicle was services in an appropriate amount of time. shuttle service was helpful also. the work and customer service was exactly as i expected. my vehicle was services in an appropriate amount of time. shuttle service was helpful also. More
by DJERECKOS
Employees Worked With
