Cortese Ford Lincoln - Service Center
Rochester, NY
1,254 Reviews of Cortese Ford Lincoln - Service Center
Thank you guys , Pat, Darren, Al and all the others at the Service Department for putting up with me and keeping my truck running , really appreciated!!! the Service Department for putting up with me and keeping my truck running , really appreciated!!! More
Took a while to get in and get the right part. Had to go back a couple times. Patrick was helpful in letting me know what was going on but I had to call and check in after over a week. back a couple times. Patrick was helpful in letting me know what was going on but I had to call and check in after over a week. More
Really appreciated Al Rosseter's help in scheduling us a speedy appointment for our Explorer's recall. The service team was able to efficiently complete the required recall work. My husband and I were very speedy appointment for our Explorer's recall. The service team was able to efficiently complete the required recall work. My husband and I were very pleased with our experience. More
Service was good and they kept me informed throughout the process. The car seems to be working well after the service so they did a good job with the service as a whole. process. The car seems to be working well after the service so they did a good job with the service as a whole. More
Good work for a fair price done in a reasonable amount of time. My only negative is that the service writer did not introduce himself to me so I really don’t know who I worked with. He did a good job. time. My only negative is that the service writer did not introduce himself to me so I really don’t know who I worked with. He did a good job. More
Al is always consistent with "customer is number one ". Thanks again Al. It makes coming back a whole lot easier to accept for compromised auto circumstances. Thanks again Al. It makes coming back a whole lot easier to accept for compromised auto circumstances. More
Always have great service when visiting this dealership. I have went to to West Herr because it’s closer to my house but have found that Cortese outperforms them in every way . Highly recommend Cortese for I have went to to West Herr because it’s closer to my house but have found that Cortese outperforms them in every way . Highly recommend Cortese for any service . More
Darren once again was top notch in his professionalism and care he took when I had my F-150 serviced. He kept me informed and did what it took get my truck's brakes fixed quickly. and care he took when I had my F-150 serviced. He kept me informed and did what it took get my truck's brakes fixed quickly. More
I was met immediately by Al and made to feel comfortable. He explained how things worked as this was my first visit to this dealership. It was also my very first service with my 2020 Ford Ranger. I chose NOT He explained how things worked as this was my first visit to this dealership. It was also my very first service with my 2020 Ford Ranger. I chose NOT to use the dealership where I purchased my truck. I think I’ve made the right decision. More