Corwin Ford Reno

Deceptive sales practices, predatory financing, ineffective repairs, non-callbacks, lack of communication, and poor customer service have caused me significant financial and personal hardship. I wo ineffective repairs, non-callbacks, lack of communication, and poor customer service have caused me significant financial and personal hardship. I would even give them one star. I have been without a vehicle for 46 days. The dealership’s communication has been deplorable. This experience has been a nightmare. Check the BBB reviews More

Absolute Nightmare Experience – Avoid Corwin Auto at All Costs On March 5th, I was told my financing was approved by Corwin Auto. I trusted that, signed paperwork, and drove away in what I thought was my Costs On March 5th, I was told my financing was approved by Corwin Auto. I trusted that, signed paperwork, and drove away in what I thought was my new truck. Just two days later, the check engine light came on. Took 2 weeks to get into shop. I was expected to pay for the diagnosis, the $80.00 part, $1000.00 in labor, and two weeks with no vehicle( now 4 weeks no vehicle). Got the truck back, (in the meantime registered and insured it per the 30 day requirement) Had the truck two weeks and check engine light back on. Now expected to pay 4500.00 I refuse. The manager will not return my calls. Come to find out after signing two different financing packets and being assured I was financed and sending in multiple financial statements and jumping through hoops, I’m still not financed — and now the truck is sitting in the shop. They’re refusing to take responsibility, and I’m stuck with a broken vehicle, no financing, and serious damage to my credit from multiple hard inquiries. There has been zero follow-up, no communication, and absolutely no accountability. They talk about customer satisfaction, but my experience was nothing but deception and frustration. I've been without a vehicle for 42 days. My income depends on having a dependable vehicle. I have had to turn jobs away. This has been the worst experience Don’t be fooled by the fake 5-star reviews — if you want a reliable vehicle or an honest sales team, service team, this is NOT the place. More

I didn't buy my F150 here, but I have had to have it service here a few times, and it leaves a lot to be desired especially compared to other dealerships in the northern Nevada and northern California a service here a few times, and it leaves a lot to be desired especially compared to other dealerships in the northern Nevada and northern California area. More

Tucker. The order was built incorrectly and rather than being customer service oriented and keeping the customer taken care of the dealership placed all of The order was built incorrectly and rather than being customer service oriented and keeping the customer taken care of the dealership placed all of the blame on ford (not my problem) then because they were not going to make any money the trade value was undervalued so they could regain losses. I DO NOT recommend what so ever! More

Corwin Ford was great. Christopher W. was my salesman and he did everything he could to help me get the car i wanted at the price i wanted. He was patient, kind, and overal Christopher W. was my salesman and he did everything he could to help me get the car i wanted at the price i wanted. He was patient, kind, and overall a wonderful person to work with. More

Carlos Gonzalez Jr and Sr were both helpful and very easy to work with and they made my first EV purchasing experience a breeze. Michael Oade in Finance was also very easy to work with and he worked to get m to work with and they made my first EV purchasing experience a breeze. Michael Oade in Finance was also very easy to work with and he worked to get me a deal that I am very happy with. The new Corwin Ford dealership is very nice and I will be recommending this location and this team to anyone I know interested in purchasing a vehicle. Thank you to CJ and the Corwin Ford team! More