Corwin Ford Reno

We are currently looking for a used F150 in the Reno area and found one listed at Corwin Ford Reno (stock #6B43544), previously listed for $31,995. I spoke with Tyler over the course of about a week asking f and found one listed at Corwin Ford Reno (stock #6B43544), previously listed for $31,995. I spoke with Tyler over the course of about a week asking for additional photos and information. During those conversations there was no mention of any damage to the truck. Before we made the trip, Tyler encouraged us to put a $500 hold on the vehicle so it wouldn’t sell before we arrived, which we declined since we had not yet seen the truck in person. We drove about an hour and fifteen minutes to see the vehicle at Corwin Ford Reno. Tyler brought the truck around and then handed us off to Mario. Once we inspected the truck in person, we noticed several visible condition issues that had not been discussed previously. There was a large scratch through the paint on the tailgate, dents in the rear quarter panel and driver’s side rear door, multiple nicks and dings down the driver’s side, heavy rock chips on the front, a dent in the roof, and a cracked windshield. The interior also had deep scratches in the side panels, a puncture hole in the back of the passenger seat, and a hole in the rear bench seat. The truck had also not been detailed despite being listed for about a week and knowing we were coming to see it. One additional concern for us was that the truck had a “Safety OK” sticker in the window while the windshield had visible spidering cracks, which raised questions during our inspection. When we brought these issues up, we were told Corwin Ford Reno operates as a one-price store and there was no room for negotiation because the truck was “priced accordingly.” Tyler confirmed he was aware of the condition concerns and said the price already reflected them. However, Corwin Ford Reno currently has other F150s listed with fewer miles and in better condition for similar pricing. When we checked the website the next day, we also noticed the price of this truck had increased by $1,000, and the listing still did not appear to show the condition issues we observed in person. The biggest disappointment for us is that Corwin Ford used to be a dealership we had very positive experiences with when they were located on Kietzke. We’ve had several transactions with Corwin Ford over the years. Unfortunately, this is now the second experience in the past year that left us feeling disappointed, and because of that we likely won’t consider Corwin Ford Reno when continuing our search. I hope management at Corwin Ford Reno reviews the listing and condition of stock #6B43544 so that the vehicle presentation online better reflects the condition customers will see when they arrive. We’re simply sharing our experience so other buyers know to carefully inspect vehicles in person and ask detailed questions before making the trip. More

Edwardo and Carlos were very helpful and knowledgeable. they both took the time to make me feel welcome. they both showed real interest in solving my car needs and any issue that arose along the way..thank they both took the time to make me feel welcome. they both showed real interest in solving my car needs and any issue that arose along the way..thank you both. More

Ed Griggs is truly a great salesman, helped me out and made the process of owning my first dealership vehicle smooth as can be, has patience and will help make your vision come true. 100% recommended if y made the process of owning my first dealership vehicle smooth as can be, has patience and will help make your vision come true. 100% recommended if you stop by Corwin Ford in Reno ! More

Michael was very helpful and knowledgeable. We came in knowing what we wanted ready to walk away if the deal sounded like it would no longer suit us. Michael did his best to get a good offer fo We came in knowing what we wanted ready to walk away if the deal sounded like it would no longer suit us. Michael did his best to get a good offer for our trade in and discuss pros and cons of the car we were buying. Giving us good knowledge on how to best take care of the new vehicle. His experience as a mechanic makes him a very knowledgeable salesperson. Highly recommend going in and asking for Micheal when buying a car. More

Chris Winberg was great to work with. Made the selling process and straight forward. Thanks Chris for all the help. Made the selling process and straight forward. Thanks Chris for all the help. More

If I could give no stars I would. We bought a 2019 Ford Ranger at the end of 2024. We saw an issue with the main electronics screen the first week we had the ranger and took it back t We bought a 2019 Ford Ranger at the end of 2024. We saw an issue with the main electronics screen the first week we had the ranger and took it back to them, to get the problem fixed. As many of you know these screens control everything, the screen was locking up and we could not change the radio station, or adjust the temperature. Also when the screen locked up it stopped the steering wheel buttons to not work as well. They had our truck for a month! Their response was that they could not fix the issue and that there would be a software update in a month "that should fix the issue". So to recap we drove our new to us truck for 1 week it was at the dealership for a month and they did nothing. Well the update did not fix the issue, but since we had nothing happen the last time we took the truck in we just dealt with it. Finding a sort of fix. Having to shut the car off, lock it and then reopen and restart to reset the screen. Over a year later and we are back in the area and take the truck in as the screen issue is getting very bad and our 'reset' is not working. Oh how Corwin Ford tried to screw us over with this! So we were talked into purchasing the extended warranty by finance when we purchased the truck. She stated that "if anything electronic goes out it will be thousands to fix and this warranty covers that. This warranty covers everything but new tires." So we mistakenly thought it was a good idea. Fast forward to the month of February when we took the truck back to them to have the screen issue fixed. They had the truck for a week, they asked if I wanted to include 2 air filter changes and tire rotation as it was "needed" I agreed. They did not tell me that those 3 services were somehow not part of the warranty?! Are you kidding me?! They tried to charge me over a thousand to do the screen and the 3 services. Then it was six hundred something. Then a service manager got involved and said since the service person did not tell me the charges for the 3 service they would "waive" the charges and I would only owe my deductible. The deductible is $250.00. We gave up and said fine we will pay the $250.00 EVENTHOUGH WE TOOK THIS BACK TO YOU RIGHT AFTER PURCHASE AND YOU DID NOT FIX THE ISSUE THEN. Now the dealership is trying to "keep a customer" and their outreach person has contacted me. This person has told me that the warranty I have does not cover electronic issues!!!!!? What?!?!! And after 3 weeks of calls and emails NO ONE HAS BEEN ABLE TO TELL ME WHAT MY WARRANTY ACTUALLY COVERS. AND AND! They told me that the deductible has to be paid EACH TIME I TAKE IN THE VEHICLE!!! EACH TIME!! I work in health insurance and that is not how deductibles work for auto or health insurance. THIS DEALERSHIP WILL SCAM YOU NON STOP DO NOT GO THERE EVER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More

Mario is the best and have recommended many of my friends to family to him over at Corwin Ford! Great experience and they have been in business for over a hundred years! to family to him over at Corwin Ford! Great experience and they have been in business for over a hundred years! More