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Corwin Ford Spokane - Service Center

Spokane Valley, WA

4.4
990 Reviews

990 Reviews of Corwin Ford Spokane - Service Center

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October 05, 2025

They were able to get us in quickly and get the new equipment installed as well as completing the recall work. More

by HUNDREY03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiley Knighten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2025 -

Corwin Ford Spokane responded

Thanks for sharing about your experience with Corwin Ford Spokane. We appreciate your business and hope to see you again soon! Freddy Rodriguez, Service Manager

October 04, 2025

Kiley followed up on recent service where I had some issues and she was very apologetic and sincere. Would continue using Corwin ford because of her help. More

by Jeremy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiley Knighten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2025 -

Corwin Ford Spokane responded

Thanks for sharing about your experience with Corwin Ford Spokane. We appreciate your business and hope to see you again soon! Freddy Rodriguez, Service Manager

October 01, 2025

I called. Corwin after my car had been at Knudtsen Foothills for a repair for over a month with zero communication or explanation to why my car hadn’t been rep More

by ATWOOD.FAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiley Knighten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2025 -

Corwin Ford Spokane responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Corwin Ford Spokane. Freddy Rodriguez, Service Manager

September 26, 2025

Purchased a pre-owned vehicle from a out town dealer Had it looked over and Kiley spear headed repairs that were found. Completed everything timely More

by JASON.LEMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Parkey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Gardner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Whitbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Trowbridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Lynch
2.0
This rating includes all reviews, with more weight given to recent reviews.
Kiley Knighten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Bermudez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2025 -

Corwin Ford Spokane responded

Thank you for your business and this review, Jason. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Freddy Rodriguez, Service Manager

September 26, 2025

Went out of there way to get me back on the road, they even arranged for a rental car More

by CHASKESS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolten Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2025 -

Corwin Ford Spokane responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Freddy Rodriguez, Service Manager

September 24, 2025

Paid $800 for a diagnosis No repairs made Rep never called when he said he would I would have to call him He assured me that the insurance would cover the repairs They didn't More

by SEADOG52
Recommend Dealer
No
Employees Worked With
Francisco Jimenez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Jimenez
Sep 28, 2025 -

Corwin Ford Spokane responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Freddy Rodriguez, Service Manager

September 19, 2025

Cody was awesome. He kept looking for us until he found us a car that we could tow behind our rv and it was the color that I wanted. More

by katwoman43
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolten Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody in sales and the new gal in finance
Sep 19, 2025 -

Corwin Ford Spokane responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Freddy Rodriguez, Service Manager

September 19, 2025

Dealer was quick and efficient but don’t know how competitive their pricing was. Advisor was good. More

by B_RICHARDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2025 -

Corwin Ford Spokane responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Corwin Ford Spokane. We look forward to having you as one of our valued customers for many more years to come! Freddy Rodriguez, Service Manager

September 17, 2025

Welcoming and they did what was needed, and I won’t go to the Lincoln dealer again! More

by joeygsgirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Sherrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2025 -

Corwin Ford Spokane responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Corwin Ford Spokane. Freddy Rodriguez, Service Manager

September 17, 2025

Overpriced and willing to overcharge customers. I was charged for resurfacing rotors yet I had to buy new rotors. This is blatantly taking advantage of customers. More

by ADIAGLE33
Recommend Dealer
No
Employees Worked With
Unsure but the 4' manager was present
Sep 20, 2025 -

Corwin Ford Spokane responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Freddy Rodriguez, Service Manager

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