Corwin Ford of Tri Cities - Service Center

They did some recall work on my car a few months ago and it's never been right since. I bring it in again and they say they did everything right and won't fix what they broke. it's never been right since. I bring it in again and they say they did everything right and won't fix what they broke. More

Jesse, journey, and corwin were awesome service. Went out of their way to apply a coupon and issue a refund despite the service already being done and charged. Definitely satisfied and will return. Went out of their way to apply a coupon and issue a refund despite the service already being done and charged. Definitely satisfied and will return. More

Corwin ford was very responsive and helpful and offered their mobile service even without knowing that they have this kind of service at all. their mobile service even without knowing that they have this kind of service at all. More

The service excellent and they gave me a detail report on what needs to be done. It was done the next day and ready to go. Great customer service. what needs to be done. It was done the next day and ready to go. Great customer service. More

Great customer service, fast, convenient , and they did a great job. They explain in detail and gives you options if needed. great job. They explain in detail and gives you options if needed. More

jessie is an excellent associate. He helped me solve the problem I had with my brakes. He’s definitely an asset to your organization. Thanks, Jessie. He helped me solve the problem I had with my brakes. He’s definitely an asset to your organization. Thanks, Jessie. More

Excellent communication. Kept me posted of activities and progress. Called me when ready and with regular updates. Very personal Kept me posted of activities and progress. Called me when ready and with regular updates. Very personal More

Service coordinator was great to work with. The fact that I had $7500 in repairs on a truck with 48K miles does not say much for the quality of a Ford product. Is that why you constantly want The fact that I had $7500 in repairs on a truck with 48K miles does not say much for the quality of a Ford product. Is that why you constantly want me to buy a new truck, so I replace this one before the breakdowns start. More

What they told me would happen did happen when they said it would. Doug Butler was very professional it would. Doug Butler was very professional More

They’re always friendly and do a great job. I didn’t have to wait long while they repaired the issues in my vehicle & they talked me thru it. I didn’t have to wait long while they repaired the issues in my vehicle & they talked me thru it. More