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Corwin Ford of Tri-Cities

Pasco, WA

Overview
Employees
Reviews
Vehicles
4.5
4,089 Reviews
Welcome to Corwin Ford Tri Cities! Corwin Ford Tri Cities is part of the Corwin Auto group which has been Family Owned and operated for over 100 Years. We have a strong and committed sales staff with many years of experience satisfying our customers' needs. With a Huge Selection of New and Pre-Owned vehicles. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
Contact Dealership

1225 Autoplex Way

Pasco, WA

99301

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Showing 4,089 reviews

April 23, 2026

Kevin was friendly, efficient and professional. Pointed out recommended services without any pressure. Overall good experience. More

by garyabrandt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Cornejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2026 -

Corwin Ford of Tri-Cities responded

Thank you for recognizing Kevin’s friendly and efficient approach during your Ford F-150 service. We’re glad the recommended services were shared without any pressure. Your five-star rating means a lot and we look forward to working with you again. Angela Hancock, Service Manager

April 22, 2026

Great response and going the extra mile. Juan is great to work with and always customer focused! More

by VALERIE.BURNETT53
Recommend Dealer
Yes
Employees Worked With
Juan Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Orozco
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Apr 22, 2026 -

Corwin Ford of Tri-Cities responded

We appreciate your feedback about our swift response and Juan’s dedication. We’re glad he went the extra mile during your Ford service appointment. Thank you for sharing your experience. Angela Hancock, Service Manager

April 22, 2026

Faulty repair, awful communication throughout the process. Hesitant to do business with corwin ford in the future More

by BRITTONOMEL
Recommend Dealer
No
Employees Worked With
Doug butler
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Apr 23, 2026 -

Corwin Ford of Tri-Cities responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. I believe that Doug had reached out to address your concern and please know I am always available as well. Please feel free to call me anytime, we do value you as our customer and appreciate your business. My direct line is 509-316-7323 Respectfully, Angela Hancock, Service Director

April 22, 2026

Good Had a good experience very helpful and fast service Will be going back for next service More

by JESUSARTEAGA172
Recommend Dealer
Yes
Employees Worked With
Demetrio Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Demetrio Castaneda
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Apr 22, 2026 -

Corwin Ford of Tri-Cities responded

Great to hear Demetrio and our team provided fast and helpful service for your Ford. Thanks for letting us know and we look forward to your next visit. Angela Hancock, Service Manager

April 22, 2026

Easy setup , friendly service. Christian did an amazing job at following up with me. More

by RUDYMORAN07
Recommend Dealer
Yes
Employees Worked With
Cristian Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristian Mendez
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Apr 22, 2026 -

Corwin Ford of Tri-Cities responded

We’re glad to hear the appointment setup went smoothly and that Cristian’s follow-up was helpful. We look forward to servicing your Ford again whenever you need us. Angela Hancock, Service Manager

April 22, 2026

Staff are so hospitable and professional. Willing to answer all the concerns raised and ready to resolve any issues that could arise More

by BNYALESO
Recommend Dealer
Yes
Employees Worked With
Josue Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josue Alvarez
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April 22, 2026

Steven listen to what I wanted. And considered my price range and was able to meet my price range and did not try to upsell me on anything. I sent a call again to pick it up and he More

by RAY@WESCO.US.COM
Recommend Dealer
Yes
Employees Worked With
Stephen H.
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Apr 22, 2026 -

Corwin Ford of Tri-Cities responded

It’s great to hear our team respected your budget and made buying your new Ford F-150 straightforward without any upselling. We’re also pleased to have helped with your 2021 F-150 Bluetooth setup. Thank you for sharing your experience and we’re here whenever you need us. Niko Armijo, General Manager

April 22, 2026

I received great treatment, hassle free. No pressure to buy. Just a friendly environment. I was treated like family, not like a basic customer. More

by GENTRYTHORPE
Recommend Dealer
Yes
Employees Worked With
Landon Alexander
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Landon Alexander
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Apr 22, 2026 -

Corwin Ford of Tri-Cities responded

It’s great to hear your Ford F-150 service was hassle free and welcoming. Landon is pleased you felt like part of the family rather than just another customer. Please reach out if you need any further assistance. Angela Hancock, Service Manager

April 22, 2026

Kevin is awesome! ! However sales ppl to to take customer service lessons from Kevin That's all More

by ANDREAMORENO690
Recommend Dealer
Yes
Employees Worked With
Kevin Cornejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Cornejo
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Apr 22, 2026 -

Corwin Ford of Tri-Cities responded

We’re delighted Kevin provided outstanding service during your Ford Bronco visit. We’ll share your feedback with the sales team so they can follow his example. Thanks for letting us know! Angela Hancock, Service Manager

April 22, 2026

Communication issues. Technical issues on Corwin side. After picking up, new issue (related to svc.?) popped up. Called 3x, left VM's each time. Still no call back in 3 bu More

by CMWAYMIRE
Recommend Dealer
Yes
Employees Worked With
Cristian Mendez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristian Mendez
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Apr 23, 2026 -

Corwin Ford of Tri-Cities responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly. Angela Hancock, Service Manager

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