Corwin Ford of Tri-Cities

Great service, quick lane is a fantastic concept. Tech's where very thorough loved the report printout Tech's where very thorough loved the report printout More

Service point of contact did a great job. Great communication and answered all my questions Great communication and answered all my questions More

The worst experience in my life. Being xxxxx in my past was and felt better then what happened to me and my experience, trusting this car dealership, they are known all around and th Being xxxxx in my past was and felt better then what happened to me and my experience, trusting this car dealership, they are known all around and they xxxxed my xxxx up. Worse had me pay for my car to have it in worse condition than when I had brought it in. It’s still not running your thieves. And I’m upset you took my money, never corrected my name and called me by my wrong name the entire time never once reached out to me. I had to do the chasing worst customer service I have ever experienced in my entire life, and I was a general manager for a company at $3.3 million company. I know a customer service looks like this was not if I could wait less than a one star I would. More

I had one concern about the billing but Darby was able to fix it , to my satisfaction fix it , to my satisfaction More

Jose knew exactly what we were looking for without us having to tell him, we have gotten 2 vehicles from him and have came out really reliable. Jose has 100% of our trust when looking for vehicles. His p having to tell him, we have gotten 2 vehicles from him and have came out really reliable. Jose has 100% of our trust when looking for vehicles. His professionalism towards guiding Rowan and tutoring him was excellent. We will definitely going back to Jose for another car in the future. Rowan was super friendly while we waited for paperwork to be done. More

Alan is great to work with! The service and parts department is hard to get ahold of and havn't had good luck with returned phone calls. The service and parts department is hard to get ahold of and havn't had good luck with returned phone calls. More

Very helpful group of guys. They got me the car I wanted at a great price. They got me the car I wanted at a great price. More

I got everything that I came for with friendly smiles from all the hard working staff. from all the hard working staff. More

Loved our sales person but the guy that was doing the warranty sales was extremely frustrating. No matter how many times I said no he continued to push. He would have rather I said yes than not be able t warranty sales was extremely frustrating. No matter how many times I said no he continued to push. He would have rather I said yes than not be able to make my payments. What good would a warranty do if I can’t make the payment then get the car repo’d. I finally said yes to the lowest possible to get him to just stop. Totally wanted to get a second job… Pushing and guilt tripping customers like that is extremely unprofessional and pointless. It might be a little bit more to you because you want the sale, but even 5 dollars is a lot to me. More

Great experience and communication! Kept me fully apprised of the process and ensured my concerns were addressed Kept me fully apprised of the process and ensured my concerns were addressed More