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Corwin Ford of Tri Cities - Service Center

Pasco, WA

4.5
1,458 Reviews

1,458 Reviews of Corwin Ford of Tri Cities - Service Center

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February 03, 2025

Jesse was very helpful with my service appointment completed all services requested on time including handing off a battery installation to Juan in the service department and got his technician to com More

by COOLMEE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2025

Excellent customer service, quality workmanship, reasonable rates. I've been coming to Corwin Ford in Pasco for over 15 years for vehicle purchases and service. They've earned my trust and I'll cont More

by MATT H.
Recommend Dealer
Yes
Employees Worked With
Noah Benavides
Feb 02, 2025 -

MATT H. responded

Thanks, Noah, for the great customer service and Corwin Ford for all you do!

February 02, 2025

I've bought 2 vehicles here since 2003. All of my vehicles servicexand maintenance including oil changes have been done here. However the last two times my truck was returned to me with m More

by Isaiah Matz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Whoever touched my truck messed it up.
February 01, 2025

Tina was great to work with - she kept us informed and was responsive to all of our inquiries. She was always professional, courteous and a pleasure to work with. More

by COLIVER30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

I Love the pick-up & family return offer, friendly, helpful staff. I appreciate your great service. More

by RDBCHOLMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derby Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah
January 31, 2025

The staff is welcoming and friendly. They take the time to explain everything. I am very satisfied with the service received at quick service. More

by KARENSUE25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

Went the extra mile, including looking up my keyless entry code and dropping off my truck at the local airport rather than returning it to mu house,craving me the cost of getting a ride home. More

by SLPETERSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derby Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

The repair on my car was completed in only 2 weeks, to include another problem that was found. Prior to bringing my car into Corwin, another shop had it for 10 weeks only to tell me they couldn't fix it. More

by Tracie E.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Beaver - 5 stars
January 31, 2025

Juan & the rest of the Corwin staff that I interacted with provided exceptional service throughout my experience. More

by Travis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

Had appointment for 730am, called for updates throughout the day but zero response. Gave up and went there in person at 430 and my car still hadn’t been seen. xxxx Corwin Ford. More

by TADUNK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tina Beaver
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