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Corwin Ford of Tri Cities - Service Center

Pasco, WA

4.5
1,623 Reviews

1,623 Reviews of Corwin Ford of Tri Cities - Service Center

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August 29, 2025

I appreciated the professionalism from the service advisor Doug Butler. He was helpful and polite. More

by RNJOHNSON123
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2025 -

Corwin Ford of Tri-Cities responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Angela Hancock, Service Manager

August 29, 2025

Everyone was very friendly and service was fast Highly recommend dealership for all your service needs. More

by Raddog23
Recommend Dealer
Yes
Employees Worked With
Noah Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah Benavides
Aug 29, 2025 -

Corwin Ford of Tri-Cities responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Corwin Ford of Tri-Cities. We look forward to having you as one of our valued customers for many more years to come! Angela Hancock, Service Manager

August 28, 2025

Got a appointment quickly and the repairs were done quickly. The service advisor was friendly and kept me updated. More

by FIRE445
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Journey Dewey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2025 -

Corwin Ford of Tri-Cities responded

Thanks for sharing about your experience with Corwin Ford of Tri-Cities. We appreciate your business and hope to see you again soon! Angela Hancock, Service Manager

August 28, 2025

Jesse is a great help. Your employees respect him and he is straight forward. The quick service option is very convenient More

by CSUBSAILOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Josue Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2025 -

Corwin Ford of Tri-Cities responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Angela Hancock, Service Manager

August 26, 2025

Tina was a 10, helped things go good. dealeership was ready for me and went right to work, on time More

by jjjhunter17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Beaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2025 -

Corwin Ford of Tri-Cities responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Angela Hancock, Service Manager

August 25, 2025

I was pleased with the oil change service I received. Ford treats its customers with courtesy and are thorough in all our needs and service is top quality. I’m am thankful for Josue for pleasantly taking More

by LEANDROGONZALEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josue Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2025 -

Corwin Ford of Tri-Cities responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Corwin Ford of Tri-Cities. Angela Hancock, Service Manager

August 23, 2025

WE came in for a minor repair and the scheduling got screwed up causing it to take longer than expected. The staff (Kevin) understood our frustration and did everything possible to make amends. We felt More

by TOMDENNY
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Cornejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2025 -

Corwin Ford of Tri-Cities responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Corwin Ford of Tri-Cities to be a positive one. Please don't hesitate to reach out if you need anything else. Angela Hancock, Service Manager

August 23, 2025

Diagnosed the problem and fixed it, unfortunately something has returned but I'm confident they can fix it fairly soon. Thanks to Journey and the technician good job More

by GHOSTRIDER_1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Journey Dewey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2025 -

Corwin Ford of Tri-Cities responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Corwin Ford of Tri-Cities. Angela Hancock, Service Manager

August 23, 2025

We were happy with the results of our visit and we were happy with the staff. More

by TOMDENNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Cornejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2025 -

Corwin Ford of Tri-Cities responded

Thanks for sharing your thoughts about your experience with Corwin Ford of Tri-Cities. We appreciate your business and hope to see you again soon! Angela Hancock, Service Manager

August 22, 2025

Fast service and attentive. Kept informed of any additional issues to be resolved . He even helped me with an issue not involved in the service of my vehicle. Thanks More

by BURNSIDE_77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Cornejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2025 -

Corwin Ford of Tri-Cities responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Angela Hancock, Service Manager