Corwin Ford of Tri Cities - Service Center

Severe lack of communication, extremely poor timeline on service, sad. 4 months to get vehicle into appointment, then 2 months for service to be completed. Horrible, unacceptable service, sad. 4 months to get vehicle into appointment, then 2 months for service to be completed. Horrible, unacceptable More

They do not have a professional service and it is the third time that they deliver my vehicle to me without Def or windshield fluid and that makes me doubt the quality of their work. third time that they deliver my vehicle to me without Def or windshield fluid and that makes me doubt the quality of their work. More

They treated me with respect and delivered great service . They kept me informed alon the journey . They kept me informed alon the journey More

Communication was very poor. I had to call all the time to check up on the vehicle which has had several issues after they did the ford recall reprogram. I had to call all the time to check up on the vehicle which has had several issues after they did the ford recall reprogram. More

Had an excellent experience when dealing with the service department. Journey was friendly and knowledgeable. department. Journey was friendly and knowledgeable. More

Service rep did an awesome job helping us through the service, kept us well informed and returned our vehicle repaired and in great condition. service, kept us well informed and returned our vehicle repaired and in great condition. More

Love the sheet they use to help you find your perfect vehicle. Our dealer, Justin, was very friendly and communicative. Loved that no one tried to pressure us into buying. vehicle. Our dealer, Justin, was very friendly and communicative. Loved that no one tried to pressure us into buying. More

No cost pickup and delivery for my oil change and tire rotation worked great. I would use them agai rotation worked great. I would use them agai More

Chandler did an amazing job with helping me get the right accessories for my new Bronco! accessories for my new Bronco! More

Clean, professional, competitive prices, communication could be a little better but when I called they always responded. could be a little better but when I called they always responded. More