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Coulter Cadillac Buick GMC

Phoenix, AZ

4.9
2,244 Reviews
Coulter Cadillac Buick GMC is a third generation, family owned and operated dealership and is the oldest Cadillac dealer in Arizona. Selling and servicing Cadillac’s since 1923. As a 16 year winner of the distinguished Mark of Excellence "Platinum Performer" award, we promise the best purchase and service experience anywhere. Our company has sold and serviced more Cadillac vehicles than any dealership in Arizona, and ranks in the top 50 in the U.S. There is a reason why Coulter Cadillac-Buick-GMC remains the dealership of choice for three and four generations of luxury car buyers: Coulter employees are dedicated to making every customer a part of the Coulter family for their car-buying life. We invite you to come to our dealership and let the Coulter team show you the way the car-ownership experience is meant to be. We believe everyone deserves to enjoy the Coulter experience. No matter where you live in the valley...Phoenix, Mesa, Tempe, Gilbert, Scottsdale, Sun City or Sun Lakes...and all points in between...we're just minutes away! Coulter Cadillac-Buick-GMC. A name you can trust.
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1188 E Camelback Road

Phoenix, AZ

85014

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Showing 2,244 reviews

November 08, 2025

This is my 2nd purchase from Coulter Cadillac & I couldn't be happier!! Joe who was my sales rep was kind, concise & there was no xx. I used Coulter for service the 6 years I owned my XT5 and will More

by steffpeters11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Augusta
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2025

I guess there’s always a “bad apple” in every place, but every single person after that one has made up entirely for them. Robert Brock in service was the best person to deal with, Mary, cooking the food in More

by Ginagiordano88
Recommend Dealer
Yes
Employees Worked With
Onan Tabardillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Brock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradley Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary, and Vida
Nov 07, 2025 -

Coulter Cadillac Buick GMC responded

Wow, Thank you for this. We so much appreciate you taking the time to write this review. Kind regards, Paul Glans GM

October 25, 2025

Everyone is very nice and helped us with everything we needed. We would definitely come here again. More

by bcbryan2000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dureen Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Onan Tabardillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2025 -

Coulter Cadillac Buick GMC responded

Thank you! Paul Glans GM

October 15, 2025

Leased a car from Coulter after my mom bought from them earlier this year and honestly, it was one of the easiest car experiences I’ve had. I was in and out pretty quickly, and there was no pushy sales vib More

by nacorn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Glans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Teed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Ahar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2025 -

Coulter Cadillac Buick GMC responded

Thank you so much for this 5 Star Review. We appreciate your business. Paul Glans GM

October 12, 2025

Don't think we could have been more pleased with the purchase process of our new XT4. Joseph handled all aspects of the purchase process except closing paperwork and that went smoother than expected. More

by cindydon2004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali Ahar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Augusta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2025 -

Coulter Cadillac Buick GMC responded

Thank you so much for this review. We appreciate your kind words and your business. Paul Glans GM

September 29, 2025

Everybody we talked to at the dealership was professional and helpful. Our salesman, Joe Augusta, is a very nice, polite individual with charm and class. Unlike the tactics I have experienced at other deal More

by bob.peterson17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Augusta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2025 -

Coulter Cadillac Buick GMC responded

Bob, Wow, thank you for this review. We so much appreciate your business. It makes me smile when our clients take the time to write 5 Star Reviews. Paul Glans GM

September 26, 2025

they will absolutely hunt down senior citizens and do their best to lease them a new car every two years (sometimes even more frequently!). but heaven forbid the family needs help with some small admini More

by pam
Recommend Dealer
No
Employees Worked With
Dureen Olson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Glans
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2025 -

Coulter Cadillac Buick GMC responded

I'm very sorry that you feel this way you do. Your mother has been leasing vehicles from us since 2010..( I believe even longer) She was always enjoyable and a real pistol (fun) to deal with. We always treated her with the upmost respect. Her business and her kindness was always appreciated. Kind regards, Paul Glans GM

September 17, 2025

Excellent Customer Service, dealership tour, great greetings from all staff members, very professional and welcoming to dealership. More

by Sergiopena98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Glans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesús Minas
Sep 17, 2025 -

Coulter Cadillac Buick GMC responded

Thank you for your business and the 5 Star review. Kind regards, Paul Glans GM

September 14, 2025

This is my 14th vehicle purchased from Coulter since 1998. The reason I keep coming back is their quality cars, excellent service, and the best, most knowledgeable and professional sales person I've ev More

by Hibou2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dureen Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Siglar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Ahar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2025 -

Coulter Cadillac Buick GMC responded

Thank you so very much for this review. We appreciate your kind words and your loyalty. Paul Glans GM

September 11, 2025

My salesperson, Joe Augusta, was amazing! I appreciated his help. My interaction with the service department for the wheel repair was very positive. More

by ds
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Robert Brock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Augusta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2025 -

Coulter Cadillac Buick GMC responded

David, Thank you for your business and your review. I have addressed the issue you had with our finance department. Thank you for the 5 Stars for Robert and Joe. Kind regards, Paul Glans GM

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