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Coulter Cadillac Buick GMC
Phoenix, AZ
2,212 Reviews
Coulter Cadillac Buick GMC is a third generation, family owned and operated dealership and is the oldest Cadillac dealer in Arizona. Selling and servicing Cadillac’s since 1923. As a 16 year winner of the distinguished Mark of Excellence "Platinum Performer" award, we promise the best purchase and service experience anywhere. Our company has sold and serviced more Cadillac vehicles than any dealership in Arizona, and ranks in the top 50 in the U.S. There is a reason why Coulter Cadillac-Buick-GMC remains the dealership of choice for three and four generations of luxury car buyers: Coulter employees are dedicated to making every customer a part of the Coulter family for their car-buying life.
We invite you to come to our dealership and let the Coulter team show you the way the car-ownership experience is meant to be. We believe everyone deserves to enjoy the Coulter experience. No matter where you live in the valley...Phoenix, Mesa, Tempe, Gilbert, Scottsdale, Sun City or Sun Lakes...and all points in between...we're just minutes away!
Coulter Cadillac-Buick-GMC. A name you can trust.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,212 reviews
March 16, 2017
Bought a Camaro from Marty Katz Went in looking for a used Camaro SS and Coulter Cadillac had a very reasonably priced 2011 with only 22k miles. First time buying from a dealership a Went in looking for a used Camaro SS and Coulter Cadillac had a very reasonably priced 2011 with only 22k miles. First time buying from a dealership and it was an easy pleasurable experience and I can definitely see myself buying from them again. Thank you to Marty for the awesome service! More
by Ryan
Employees Worked With
Marty Katz
March 15, 2017
New CTS purchase I have purchased several vehicles from Coulter Cadillac in Phoenix and Allen Hall. The experience is always first class, professional and positive. I have purchased several vehicles from Coulter Cadillac in Phoenix and Allen Hall. The experience is always first class, professional and positive. Allen and the entire Coulter team have gone out of their way to meet my changing families needs over the years. I would and have strongly recommended Coulter to friends. We are looking forward to enjoying our amazing new CTS! More
by darrell.niedzwiecki
Employees Worked With
Allen Hall
March 13, 2017
I had excellent service from Dureen Olson. I have purchased 2 vehicles from Coulter in Phoenix. Dureen Olson is an excellent car dealer. And also had great service from Frank in detail departme I have purchased 2 vehicles from Coulter in Phoenix. Dureen Olson is an excellent car dealer. And also had great service from Frank in detail department. They both went above and beyond at their jobs to keep me a satisfied customer. Because of them I will recommend Coulter to my friends and family. More
by gracie
March 13, 2017
Best In Sale and Best In Show:" I just purchased a CTS and had a wonderful experience with Max Robuck at Coulter Cadillac in Phoenix, Arizona from the moment I drove up until he assi I just purchased a CTS and had a wonderful experience with Max Robuck at Coulter Cadillac in Phoenix, Arizona from the moment I drove up until he assisted me through a seamless transaction. Max was the consummate professional and personable as well, and showed me the perfect car for me - and I love my new Cadillac and was actually on my way to the Lexus dealership, but passed Cadillac on the way and glad I impulsively stopped by and met Max and found the car of my dreams. Carol Gant Luxury Residential Realtor, More
by gantglamour
Employees Worked With
Max Robuck
March 11, 2017
2017 Sierra SLT Z71 Purchase Chis Pearce was my sales consultant. He was the consummate professional and made the buying process as smooth as possible. I highly reommend asking fo Chis Pearce was my sales consultant. He was the consummate professional and made the buying process as smooth as possible. I highly reommend asking for Chris when you visit Coulter. More
by Mko
Employees Worked With
Chris Pierce
March 03, 2017
Fantastic customer service- Tim Totaro I was in the market for a gently used SUV my son had been checking various dealerships for me.We were not satisfied with the vehicles being shown to u I was in the market for a gently used SUV my son had been checking various dealerships for me.We were not satisfied with the vehicles being shown to us nor the customer service. We then went to Coulter Cadillac. To our great delight he found the perfect SUV and the perfect salesperson --Mr. Tim Totaro. Tim was very courteous respectful and helpful to us. Needless to say I purchased the SUV and was able to pay cash for it . I also appreciate the professionalism and courtesy shown to us by Lynn in Finance. Kevin Deporter, used car manager is fantastic and so very respectful, great customer service! More
by Happy camper
Employees Worked With
Kevin Deporter--fantastic customer service , Lynn Cole, Tim Totaro
February 27, 2017
Great first experience with the Coulter Service Department I had a great experience with their service department. I bought a used CTS-V from a local high end used car dealer. There was a slight grinding in I had a great experience with their service department. I bought a used CTS-V from a local high end used car dealer. There was a slight grinding in the rear end that I thought a simple fluid change would fix. I made an appointment at Coulter a couple days after I bought the car for the fluid change. A couple hours later, after changing the fluid, they let me know that it needed a new differential. The car was still under the 5 year warranty. They didn't have an extra loaner, so they pulled a car off the lot with 11 miles on it for me to use. The door sills were even still wrapped in plastic. The same part had been on backorder for another customer two months. I drove the loaner for several weeks while I waited for the part to come in. Gary Shimp, my service advisor, gave me a call when the first customer's part did come in. Mine followed a week later. When I picked my car up, I wasn't charged for anything. Even though I had never been a Cadillac customer before and I had recently purchased the car used, Coulter, stood behind the warranty without any question. I will definitely be a repeat customer. More
by VerT2102
Employees Worked With
Gary Shimp
February 26, 2017
Most pleasant car purchase in years! We were treated with courtesy and respect at every juncture of the purchase by Dureen and Lynn, it may possibly be the most pleasent major retail purc We were treated with courtesy and respect at every juncture of the purchase by Dureen and Lynn, it may possibly be the most pleasent major retail purchase in 25 or 30 years. Coulter seems to have a culture that exceeds in every way what is the "normal" automotive retailer. I will not hesitate to recommend Coulter to my friends and family as a first choice for Automotive sales and service. Cadillac has always been an industry leader and Coulter Cadillac is the leader in Phoenix for customer Satifaction. More
by Dan Hampton-Colen
February 15, 2017
unprofessional management staff!! This dealerships has condescending unprofessional people who threaten Insults instead of resolutions. My concerns were overlooked and NEVER addressed This dealerships has condescending unprofessional people who threaten Insults instead of resolutions. My concerns were overlooked and NEVER addressed in a timely professional manor A resolution was NEVER put in place Instead I was patronized!! Very disappointing! More
by Batorthebag
February 14, 2017
Amazing & fast Worked with Dureen Olson. She was amazing, quick & helped us get into what we wanted. Didn't try to sell us on different vehicles. She asked us what w Worked with Dureen Olson. She was amazing, quick & helped us get into what we wanted. Didn't try to sell us on different vehicles. She asked us what we wanted, how much we wanted to spend & got right to work. She is an amazing hard working employee. More
by Melissa Miranda
Employees Worked With
