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Coulter Cadillac Buick GMC

Phoenix, AZ

4.9
2,217 Reviews
Coulter Cadillac Buick GMC is a third generation, family owned and operated dealership and is the oldest Cadillac dealer in Arizona. Selling and servicing Cadillac’s since 1923. As a 16 year winner of the distinguished Mark of Excellence "Platinum Performer" award, we promise the best purchase and service experience anywhere. Our company has sold and serviced more Cadillac vehicles than any dealership in Arizona, and ranks in the top 50 in the U.S. There is a reason why Coulter Cadillac-Buick-GMC remains the dealership of choice for three and four generations of luxury car buyers: Coulter employees are dedicated to making every customer a part of the Coulter family for their car-buying life. We invite you to come to our dealership and let the Coulter team show you the way the car-ownership experience is meant to be. We believe everyone deserves to enjoy the Coulter experience. No matter where you live in the valley...Phoenix, Mesa, Tempe, Gilbert, Scottsdale, Sun City or Sun Lakes...and all points in between...we're just minutes away! Coulter Cadillac-Buick-GMC. A name you can trust.
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1188 E Camelback Road

Phoenix, AZ

85014

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Showing 2,217 reviews

March 03, 2017

Fantastic customer service- Tim Totaro I was in the market for a gently used SUV my son had been checking various dealerships for me.We were not satisfied with the vehicles being shown to u More

by Happy camper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Deporter--fantastic customer service , Lynn Cole, Tim Totaro
February 27, 2017

Great first experience with the Coulter Service Department I had a great experience with their service department. I bought a used CTS-V from a local high end used car dealer. There was a slight grinding in More

by VerT2102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shimp
February 26, 2017

Most pleasant car purchase in years! We were treated with courtesy and respect at every juncture of the purchase by Dureen and Lynn, it may possibly be the most pleasent major retail purc More

by Dan Hampton-Colen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dureen Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lynn Cole
February 15, 2017

unprofessional management staff!! This dealerships has condescending unprofessional people who threaten Insults instead of resolutions. My concerns were overlooked and NEVER addressed More

by Batorthebag
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Paul Glans
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Raspiller
Mar 21, 2017 -

Coulter Cadillac Buick GMC responded

We apologize that your experience at Coulter Cadillac Phoenix was not up to your expectations.

February 14, 2017

Amazing & fast Worked with Dureen Olson. She was amazing, quick & helped us get into what we wanted. Didn't try to sell us on different vehicles. She asked us what w More

by Melissa Miranda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dureen Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2017

Purchasing my 2014 SRX I was looking for a new (to me) vehicle, I needed more room than my CTS offered. I looked on line and saw that Coulter Cadillac had a 2014 SRX that wa More

by CadillacJim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dureen Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2017

It was the most pleasant and painless transaction Tim R the manager was the nicest man ever. He was up front with me and we both worked together to achieve my end result. I have never had a more pleas More

by dana larue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim T. Manager, Bill Jurczak, Tim Totaro
January 24, 2017

Dureen is wonderful, great sales professional i have purchased many times from Coulter in the past, and when i dont , i regret it. A great dealership to do business with for many years. More

by Debra Fortuna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dureen Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2017

Pleasant - no pressure The salesman was very knowledgeable and easy to talk to. He explained the features of the vehicle and answered questions in an understandable manner. More

by Teresa Donohue
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Totaro
January 21, 2017

Wonderful This was a very easy process purchasing with Coulter on Camelback. I really appreciate the graciousness and kindness of my salesman Marty Katz. He t More

by sharon45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick in the finance department., Marty Katz
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