Coulter Cadillac Buick GMC

Excellent buying experience ! This was our first time to Coulter Cadillac, we're from Tucson area. The sales associate, Gregg Smith, was knowledgeable, professional but most of This was our first time to Coulter Cadillac, we're from Tucson area. The sales associate, Gregg Smith, was knowledgeable, professional but most of all treated us like old friends ! Gregg is a total pleasure to work with and we would recommend him anytime. Debbie Niles handled the paperwork and she is an absolute delight! Great people, no pressure, no tricks, just excellent service !! Thank you Gregg and Debbie !! The Glenns More

Laid back, open approach Bo Bell's easy going, non pressure sales approach was exactly what I was looking for. During the test drive, I don't believe he even talked about the Bo Bell's easy going, non pressure sales approach was exactly what I was looking for. During the test drive, I don't believe he even talked about the vehicle, just let me "experience" the car. He let the car sell itself. If it couldn't, I wouldn't buy it anyway regardless of how he tried to "sell" it to me. When it came to pricing, they didn't do that idiotic "let me go talk to the manager" technique and then walk away for 10-15 minutes and then come back and start the even more ridiculous "pitch". We walked over to the guy's desk together, Bo told him (right in front of me!) what I was looking for, he put the numbers together, asked if that worked for me, and done. Well almost. I wanted to go look at one other car before I decided. They said fine and let me walk out the door without any xx of "well, what can we do to close a deal today?" Imagine a dealer confident with their product that if you try a competitor's, you will come back for theirs? Now the closer. I went and looked at the other car and got the exact opposite treatment. Got all the old pitches and techniques. And though I did like their car slightly better, I got up and walked out and went back to Coulter. I had no desire to deal with those other guys, regardless of what they were selling. Coulter treats you like you are intelligent, an adult and a person, not just a sale. Well, at least that's how Bo Bell treated me. More

Friendliest dealership We have purchased many new vehicles in our time. This dealership is top of line we feel, they were friendly, very informative with knowing every answ We have purchased many new vehicles in our time. This dealership is top of line we feel, they were friendly, very informative with knowing every answer and if not they found out. Take the time to go over every detail of your vehicle with you. We will defiantly use this dealership again one of the best in United States not just Arizona. More

NEW BUICK PURCHASE My boyfriend & I have been going to Buick Dealerships this past week, when we came to Coulter Buick on Camelback, we were greeted by JUSTIN F. CAVAZ My boyfriend & I have been going to Buick Dealerships this past week, when we came to Coulter Buick on Camelback, we were greeted by JUSTIN F. CAVAZOS, he is a young gentleman but we were very impressed by his knowledge of understanding what we needed and the price range that we could afford. He showed us several SUV'S AND WE CHOSE THE 2015 BUICK ENCORE. IT IS BEAUTIFUL, ROOMY AND FITS OUR NEEDS. THANK YOU JUSTIN JIM & SANDY More

"Coulter on Camelback, a great buying experience." I had pretty much made up my mind that I wanted to buy a 2015 Buick Enclave before I even went to the dealership and I wasn't looking forward to what I had pretty much made up my mind that I wanted to buy a 2015 Buick Enclave before I even went to the dealership and I wasn't looking forward to what my previous experiences have taught me would be a real hassle with buying a new car from a dealership. To my surprise, my experience with Coulter was very professional and pleasant. Bill Jurczak met met in the parking lot while I was eyeballing some Enclaves and introduced himself. I found him to be a very straightforward, nice guy who has been in the business a long time and knows how to treat a customer. He took me on a test drive and when I told him that I was interested in buying, he and Rick Baena made the process pretty-much seamless and painless. Bill and Rick both exemplify the Coulter mantra of making sure that the customer is totally satisfied with their car buying experience at Coulter. I appreciate how I was dealt with and would not hesitate to recommend them to anyone looking for a new automobile. Thanks, guys!! More

Another great experience with Coulter Cadillac I have come to enjoy the many qualities a Cadillac has to offer. After buying a base model SRX I quickly realized I needed more creature comforts and I have come to enjoy the many qualities a Cadillac has to offer. After buying a base model SRX I quickly realized I needed more creature comforts and decided to trade on a 2015 feature rich SRX. All I needed to do was call Grant and he found what I was looking for, negotiated the deal, and I drove my trade in and signed the papers with Lindsay and drove away in my new SRX. No time in dealership, far deal on new vehicle, and signing was very quick and painless. A great team in Grant and Lindsay once again made me a happy customer. Thank You both for all your help. More

Bill Jurczak at Coulter Cadillac on Camelback, Phoenix, AZ. Hello to All. First, let me tell you I have purchased many cars from Coulter since I moved to the Valley in 1981 from Omaha, Nebraska...Go Big Red!! Hello to All. First, let me tell you I have purchased many cars from Coulter since I moved to the Valley in 1981 from Omaha, Nebraska...Go Big Red!! I only buy cars from them. They are still family owned and you can tell. Nothing like the big chain dealerships where you're attacked the instant you walk in the door. At Coulter, you are treated like you would want to be treated if you were them. Just feel free to look...ask questions...ok to come back tomorrow. Obviously, they still want you to buy today...BUT...as long as you buy from them...whenever it's easy for us...it's ok with them...no pressure. I have dealt with Bill Jurczak on several of my purchases and would highly recommend him. He's been in the business for years and has been at Coulter for over 13 years. Stand up guy...straight up...no xx...he gets it. Plus, Coulter does what you ask. My wife HATES with how ever many exclamation points are required...the car buying experience...and whenever I can finally talk her into it...her only restriction is we have to be out of there in an hour. So we go look...decide on the car...I let Bill know when we'll be back to buy the car...it's ready and we are out of there in LESS than an hour. This is one of the few surviving family owned and operated dealerships...let's all help them keep it going!! Thanks Bill!! More

Pleasant and no pressure buying experience When we walked in the dealership we felt at ease, because we were not followed by salesman. Bill Jurczak made we feel comfortable and patiently answer When we walked in the dealership we felt at ease, because we were not followed by salesman. Bill Jurczak made we feel comfortable and patiently answered our questions and concerns. He helped us to find the best deal and worked with us to meet our requests. His friendliness made us feel relaxed and pleasant in this buying experience. Thank you, Bill! More

PURCHASE Allen Hall made the buying experience pleasurable and without any hassle. He delivered superb customer service during the negotiations and during del Allen Hall made the buying experience pleasurable and without any hassle. He delivered superb customer service during the negotiations and during delivery. I plan to purchase from Allen again in the future. More

Professional and friendly Allen Hall was genuinely interested in my customer satisfaction. He took time to explain the vehicle and answer my questions. I was very satisfied w Allen Hall was genuinely interested in my customer satisfaction. He took time to explain the vehicle and answer my questions. I was very satisfied with my experience. More