
Coulter Cadillac Buick GMC
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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From the moment I made contact with Mr. Jurczak, he was attentive without being overbearing or pushy. I visited him the following day to see a vehicle that had been listed, and upon arrival, Bill was court attentive without being overbearing or pushy. I visited him the following day to see a vehicle that had been listed, and upon arrival, Bill was courteous, and simply handed the keys over for a test drive. The vehicle was in excellent condition, and drove as if it was new. I didn't leave any guess work for Bill, and knew that it would be difficult for him to get me in this vehicle. Enter Mike Kemp. Mr Kemp was very upfront, and descriptive in explaining the challenges of my particular circumstance, but never showed an ounce of doubt or judgement; he just made it happen. The following day, I arrived to pick up the vehicle, and Bill had made sure it had been washed and cleaned, handed me the keys, gave me the manuals to the vehicle, thanked me for giving him the opportunity and off I drove. I was certainly not Bill or Mike's most established client, but I feel they treated me no different. If you have the means, I highly recommend buying a vehicle from Bill and Mike. Thanks again, Bill and Mike, take care. More
I would recommend John Harrell to anyone looking for a new vehicle through Coulter Cadillac. John helped me with the purchase of a new 2014 GMC Sierra Denali just before Christmas. He was very thorough. H new vehicle through Coulter Cadillac. John helped me with the purchase of a new 2014 GMC Sierra Denali just before Christmas. He was very thorough. He answered all my questions and even helped to identify a cashback offer that was unfamiliar to me. This was probably the smoothest new vehicle purchase I have ever made. More
Both Debbie Niles and Glenn Heiser provided me with excellent customer service and were very professional and informative. I recommend them highly for someone looking for a great vehicle, great price excellent customer service and were very professional and informative. I recommend them highly for someone looking for a great vehicle, great price and great integrity! More
I recently purchased a certified used vehicle from Coulter. There were two deficiencies noted at deal close and I was promised the parts would be ordered and I would be contacted when to bring in the Coulter. There were two deficiencies noted at deal close and I was promised the parts would be ordered and I would be contacted when to bring in the vehicle to have them installed. Ed Stralko called me soon afterwards and arranged for me to come in and have the work completed. Ed was extraordinarily professional, friendly, and informed me about the entire process, including some of the work which was covered under warranty. The work was completed quickly and well. In addition my car was washed and everything explained as to what had been done. Thanks ED! In addition I had some questions about some vehicle accessories which I asked of Jim Wright. He was very helpful, patient, and friendly. Thanks as well to Jim. I am looking forward to a long relationship with Coulter. More
A telephone inquiry regarding an advertised ATS led to meeting Bill Jurczak, Coulter Cadillac salesman. Mr. Jurczak showed all 2013's in stock then a 2014 ATS, which met all my requirements. He was very k meeting Bill Jurczak, Coulter Cadillac salesman. Mr. Jurczak showed all 2013's in stock then a 2014 ATS, which met all my requirements. He was very knowledgeable about the cars and forthright in explaining our transaction, including the trade in. I would definitely recommend Mr. Jurczak and Coulter Cadillac. More
Fantastic first service visit after purchasing my Cadillac XTS. This was a simple warranty replacement of a parking lamp. However, Ed Stralko made me feel like it was a personal visit and ensured t Cadillac XTS. This was a simple warranty replacement of a parking lamp. However, Ed Stralko made me feel like it was a personal visit and ensured that I was well taken care of. I am impressed with Coulter Cadillac as my initial purchase and now service experience are matched. Very pleasant with personalized care. It is the epidemy of traditional customer service. Thank you Coulter Cadillac! More
Professionalisim at it's finest!Dureen Olson makes car buying fun and oh so easy. She provides service above and beyond after the sale also. car buying fun and oh so easy. She provides service above and beyond after the sale also. More
Allen employs great communications skills and is thorough and attentive. Scott was likewise very accommodating in helping me decide on a tire/wheel combination. I would not hesitate to do business with them and attentive. Scott was likewise very accommodating in helping me decide on a tire/wheel combination. I would not hesitate to do business with them in the future. Thanks again Allen for service after the sale! More
Our 2009 Cadillac DTS was due for service and we made an appointment with Brad Majercin to have the service work done and also ask him to have Scott Bergstrom check out the brakes as there was a noise comin appointment with Brad Majercin to have the service work done and also ask him to have Scott Bergstrom check out the brakes as there was a noise coming from the front brake area. I also asked Brad to recommend a salesman as we might be willing to check out a new SRX. Brad contacted Allen Hall and Allen was extremely helpful in showing us the new products available to us and also explaining the vehicles. We than stopped by Jon Thorne's office as Scott had road tested the DTS and Scott and Jon explained all about the braking concerns which was a mild noise and assured that it was not an issue. We continued to chat with Allen as he was taking us around showing us all the vehicles available and explaining each one as we saw the vehicles. After we saw the inventory, Allen offered a loaner as the DTS was not to be completed for a few hours. The loaner helped us to make a final decision and Allen did a great job of answering all of our questions and handled us very professional thru the complete process of purchasing, and all paperwork involved as well as a complete process of explaining all the functions of the SRX. All of these people involved handled us very professional and we are very pleased with our experience at Coulter Cadillac. We would like to thank all of these people involved. More
Very responsive and informative when I called on the phone and had everything ready when I came to the dealership. Was looking at a specific certified used CTS but still wanted to look at a couple of al phone and had everything ready when I came to the dealership. Was looking at a specific certified used CTS but still wanted to look at a couple of alternatives. Bill took us up on the roof and showed us several additional cars. This help make the decision to purchase the original car we looked at from the beginning. Ran the paperwork as quickly as possible and we left with our car in less than a couple of hours. This is my second CTS from Coulter and both have been excellent experiences. Love the car, thanks! More