Coulter Cadillac Buick GMC

Totally different experience. My fiancee' and I Totally different experience. My fiancee' and I spent two weeks driving every small SUV in our price range in the Valley. When we weren't being held Totally different experience. My fiancee' and I spent two weeks driving every small SUV in our price range in the Valley. When we weren't being held hostage by over-zealous sales managers, we were being pandered to by salesmen who seemed to pigeon-hole us into bigger cars that we didn't want (or, more likely, they had directives by their bosses to push). No one seemed to listen to our very particular requests, and we felt challenged just getting off of those lots from the high-pressure sales staff. It was such a pleasant change of pace meeting Bill after responding to the dealership's Internet ads. He took us directly to the car we inquired about and let us take our time to kick the tires. There were no invasive questions about financing -- we did not dress the part, but no one questioned our ability to purchase a car or pushed for a less-expensive option. The negotiation was more of a discussion, absent any passive-aggressive sales tactics we had encountered at other places. Bill spoke plainly and there weren't any tactical visits from the sales manager. Two enthusiastic thumbs up for Coulter Cadillac dealer and Bill Jurczak. Their professionalism and old-fashioned straight talk wins the day. Our SUV feels powerful when we drive it and butter when we sit in the seats -- the buying experience only enhanced our satisfaction when we drive it there is no tainting from a bad buying experience. Only one sweet driving experience! More

I had trepidation at the usual BS you get when you buy a car. But not at this dealer. They were straight up with their info, knew their product, and there was no hard sell. We settled on the price which was car. But not at this dealer. They were straight up with their info, knew their product, and there was no hard sell. We settled on the price which was near the $$ that Edmund and KBB quoted. Lack of the anticipated posturing and negotiating allowed me to enjoy my new car sooner with less hassle. More

Allen Hall was a wonderful salesman who made me feel like a got a good price, a wonderful vehicle and could depend on Coulter Cadillac to service my future needs. John Harrell was a great resource as he knew a got a good price, a wonderful vehicle and could depend on Coulter Cadillac to service my future needs. John Harrell was a great resource as he knew the CUE system backwards and forwards. They were both able to answer every question I had. I am very satisfied with the purchase of my 2014 XTS Platinum Edition Twin-Turbo Cadillac. More

I had a great experience at Coulter thanks to Dureen Olson. As a woman, I really appreciated her approach and her knowledge. She was very informative without making me feel pressured. I would highly Olson. As a woman, I really appreciated her approach and her knowledge. She was very informative without making me feel pressured. I would highly recommend her to my friends looking to purchase a car. More

From the second we walked in the door, the staff was very friendly and helpful. We were wanting to look at a Verano, which we immediately could tell was too small for our needs. Marty then showed us a LaCr friendly and helpful. We were wanting to look at a Verano, which we immediately could tell was too small for our needs. Marty then showed us a LaCrosse. He took the time to go through all the features. When we left that day, to be honest we went to see a Toyota Avalon, which we also liked and it had a few features that the LaCrosse did not have. The deciding factor was Marty! We liked working with him so much more than the sales team at Toyota. He helped us wade through a tangle of strings that we didn't realize were attached to our trade-in. Kevin went the extra mile several times finding us additional rebates which made the car affordable. Lindsay was very nice and professional in handling the purchase itself. At the time we were looking at the car, we were also looking at my partner's looming surgical date, which put most of the process on me. Marty was great, doing everything he could to make it as easy as possible for me. On the day I picked up the car he spent well over an hour going over how everything worked in the car and he generously offered to do the same for my partner when she has recovered sufficiently from her surgery. You said you wanted 25 words or more explaining our experience. If you had asked for one word only, it would have been "MARTY!" More

Mr. Hall is a great salesman. Mr. Hall is professional, friendly, honest with the customer, very available, and extremely knowledgeable. We have dealt with sales people for many decades but Mr. Hall tops t friendly, honest with the customer, very available, and extremely knowledgeable. We have dealt with sales people for many decades but Mr. Hall tops the list as the best. We will not hesitate to recommend him. The dealership is lovely, in a good location, and has a huge selection of vehicles. More

This was a great dealership to choose they respected all my choices and didnt push me to buy something i didnt approve of..very great place to visit.. my choices and didnt push me to buy something i didnt approve of..very great place to visit.. More

Dureen was amazing! This was the car buying experience I have ever had. She was very knowledgeable about my SRX and how all the bells and whistles worked. She went above and beyond in getting me set up in have ever had. She was very knowledgeable about my SRX and how all the bells and whistles worked. She went above and beyond in getting me set up in my new car before leaving for vacation. I would recommend Dureen in a heartbeat. More

I have owned many European luxury cars since the early 80's--- never really gave serious thought to a Cadillac. Kevin Kish helped me in the past at another dealership. When it came time to trade I looke 80's--- never really gave serious thought to a Cadillac. Kevin Kish helped me in the past at another dealership. When it came time to trade I looked Kevin up and found out that he is Sales Manager at Coulter Cadillac. Through Kevin we met Dureen Olson who introduced us to the amazing cars Cadillac has created in the luxury field while we were robotically buying from Europe. Dureen has a breadth of knowledge about Cadillac which is truly remarkable. She also knows her European competition in a way which allowed us to make accurate, heads-on comparisons. She is charming, intelligent, and patient. She took extra care to make sure we fully understood the elegant but complex CUE system in our car. To make a long story short: not only did we buy a new XTS, Kevin and Paul Glans put together a very creative sales presentation and we bought a new ATS as well! Coulter Cadillac must be doing a lot of things right to attract 3 people like Kevin, Dureen, and Paul under one roof. We are thrilled with both our new Cadillacs, but there are other dealerships around. Knowing that these people are at Coulter will take us back there in the future without giving it a second thought. Ronald M., Scottsdale. More

Allen was prompt in his meetings times and was very friendly - not pushy! He was patient in showing us many vehicles; we never felt rushed and he was attentive and always making sure we were comfortab friendly - not pushy! He was patient in showing us many vehicles; we never felt rushed and he was attentive and always making sure we were comfortable. He answered all our questions honestly and showed his vast knowledge of the dealership and all the vehicles he showed us. I would definitely recommend him and this dealership to anyone and everyone. In addition, Debbie in finance was excellent - spot on prepared and made the finance steps as painful as possible. She is awesome. This is how it should be! Thank-you Coulter!! More