Coulter Cadillac Buick GMC

Awesome staff! For the first time in recent memory, I actually had a decent car buying experience. Roger listened to my car needs and showed me what options I had, given my needs and goals. Mike helped actually had a decent car buying experience. Roger listened to my car needs and showed me what options I had, given my needs and goals. Mike helped me thru the financial with ease and explained the transaction honestly and coherently. It was a pleasant change from my past experiences. More

Alan did an excellent job as usual following up on getting my gate opener programmed on my 2013 Escalade EXT. Tom Munoz came out and was extremely helpful getting the right person on the phone to pro getting my gate opener programmed on my 2013 Escalade EXT. Tom Munoz came out and was extremely helpful getting the right person on the phone to program my opener for my subdivision gate. Talk about a difficult process that because of Tom and his knowledge (and patience) made the experience painless. Coulter Mobile service is fantastic and better than my Mercedes experiences. The quality of the car is not what sets the Cadillac brand apart it is clearly the above and beyond service and follow through. Once again Alan Hall saves the day.... The Ochser Family Love's Alan Hall...... More

The service was good from the beginning, we were greeted kindly at the door by the sales person and from then on the experience of purchasing a new vehicle went smoothly. We were given test drives of two kindly at the door by the sales person and from then on the experience of purchasing a new vehicle went smoothly. We were given test drives of two vehicles and we quickly settled for a certified preowned model which was in excellent condition. The financial arrangements were swift and efficient and I was able to drive my newly acquired vehicle home on the same day. I would recommend this dealership to all my friends. Claudio More

We bought our last car with Coulter about 2.5 years back. It was a small deal for them (we're a new family with kids = low budget), but we told them our price out the door and Bill came back 5 minutes later It was a small deal for them (we're a new family with kids = low budget), but we told them our price out the door and Bill came back 5 minutes later with the final price. It was just what we wanted. After weeks of haggling with other dealers and them calling us to debate over a few hundred dollars here and there, what a welcomed surprise Coulter was. I must mention that the car at Coulter was detailed and cleaned to perfection. Other dealerships didn't take the kind of pride they do in their cars. The car ran well the last 2.5 years and now we need something bigger for a growing family. So now we are looking for a car with a third row. Another dealer we'd gone to a few weeks before had told us to come in another day when we asked if we could come in on a Monday, since they were in training then. We asked if we could just come in and see what they had, but it wasn't even an option for the salespeople. I'd always kept my eye on Coulter's website and noticed they had a few things in our range that met our needs. I went in and Bill even recognized me at the door. I looked around and gave him an idea of what we were looking for. I called in 2 days later, having seen a car online, to ask if we could come in the next day. Bill answered his cell phone AT HOME to say he had a great friend, Dennis who would be in that day and would take care of us. He passed the information onto Dennis and the next day when my wife and I arrived, Dennis greeted us by name and our car was ready to test drive. The car was detailed to perfection, as usual, and was everything we wanted. They gave us an amazing deal that met our budget and we couldn't be happier. We really can't wait to go back and figure we might as well just tell Coulter what we want and let them get it for us :) Thanks Bill, Dennis, and Debbie. More

Drove down from Las Vegas. Great experience thanks to Glenn and the team. They were friendly throughout the process and thorough in covering the details. Loving my new car. Glenn and the team. They were friendly throughout the process and thorough in covering the details. Loving my new car. More

My wife and I recently purchased a Buick Encore from Coulter Cadillac and we could not be happier. During our search for a new car we visited several dealerships in the Phoenix area and test drove man Coulter Cadillac and we could not be happier. During our search for a new car we visited several dealerships in the Phoenix area and test drove many small SUV''s. Coulter Cadillac was by far the most professional and service oriented car dealership we dealt with. They are head and shoulders above all others. Our sales consultant Marty Katz was great throughout the entire process. Without any hesitation I would highly recommend Marty and Coulter Cadillac. More

Taj Linzels and the rest of the staff at Coulter Cadillac made what was a dreaded experience for me into a pleasant one. While I've bought several new vehicles over the years, all with more favorable perso made what was a dreaded experience for me into a pleasant one. While I've bought several new vehicles over the years, all with more favorable personal circumstances than this one, no purchase went as smoothly as this thanks to Taj and his efforts. Thank you! More

After a couple of glitches, we were very happy! We were very happy with Allen, but the finance gentleman Mr. Kemp was our only problem. He was not prepared when we arrived and it was obvious that he wasn't very happy with Allen, but the finance gentleman Mr. Kemp was our only problem. He was not prepared when we arrived and it was obvious that he wasn't, and obvious that he had not communicated with Mr. Hall about the transaction, I felt that the initial purchase of the car was more painful and time consuming than it needed to be. We are still trying to clean up some loose ends 2 weeks after the transaction. More

We were leasing my wife's 2010 SRX and I asked Allen Hall if we could get out of the lease early by buying the car. Allen contacted Ally and obtained the details on how we could proceed with buying the Hall if we could get out of the lease early by buying the car. Allen contacted Ally and obtained the details on how we could proceed with buying the car early. He calculated the difference between buying the car now vs. at the end of the lease in December and contacted me, as promised. He and I then discussed the benefit to us to buy the car now and the procedure we would need to follow. When we decided to purchase now (July, rather than in December), he scheduled an appointment with Brad Majercin in the Service Department to check the car and detail it in preparation for the purchase. Brad and Allen arranged for a loaner car for me to use (a new ATS). Because of a tight schedule, I asked that all of the paperwork be prepared in advance of a scheduled 5:30 meeting with Rick Baena. Based on our credit score, Rick was able to secure a more favorable interest rate than I expected and the paperwork process took less than 10 minutes. While at Coulter, my wife and I visited with Paul Glans, the Sales Manager, and told him how pleased we were with the SRX that he had helped us lease in 2010. We highly recommend Allen, Brad, Rick, and Paul. They are very knowledgeable, courteous professionals. More

Cant say enough great things about my experience with Coulter Cadillac! Paul Glans really took his time finding me the perfect car at a great deal! Not once did I feel pressured. This was my first auto l Coulter Cadillac! Paul Glans really took his time finding me the perfect car at a great deal! Not once did I feel pressured. This was my first auto loan and Debbie was patient in explaining everything. Visited other dealerships and I cant believe how disappointed I was by the sales associates and how I was treated( being a first time buyer and not perfect credit) I left Coulter feeling great about everything. I love my car and will definitely buy my next cars here! More