
Coulter Cadillac Buick GMC
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Bill made this purchase a very pleasant experience. After a day of negotiating, we had a deal. We were please with the professionalism and erpertise of Bill. Even after the sale, Bill called to see how we li a day of negotiating, we had a deal. We were please with the professionalism and erpertise of Bill. Even after the sale, Bill called to see how we liked the CTS we had bought. We highly recommend this dealership and Bill to any one looking for a pre-owned or used vehicle. Mr Kemp was very friendly, professional in carrying out his duties in the finance department. He obtained for the best rate possbile and we left with a big SMILE.Highly recommend this great staff. More
When my wife and I met Dureen Olson, we were not sure what brand automobile or style would be best to replace our Cadillac CTS which we had purchased from Coulter Cadillac yars ago. Dureen efficiently po what brand automobile or style would be best to replace our Cadillac CTS which we had purchased from Coulter Cadillac yars ago. Dureen efficiently pointed out all the options available to us, and we decided to lease a new Buick Verano. We are very pleased with the new vehicle, and the fine service at Coulter. When it is time for a new vehicle, we shall certainly be calling Dureen at Coulter. More
Every interaction from the beginning of the relationship through the sale was very professional and everyone delivered on their promises. Dean was an effective consultant giving objective informed info to a through the sale was very professional and everyone delivered on their promises. Dean was an effective consultant giving objective informed info to assist me in my decisions. More
I was very impressed with both Ed Stralko and Rich Garrick regarding the several repairs performed on my recently purchased vehicle. They were professional and were genuinely interested in assuring my Garrick regarding the several repairs performed on my recently purchased vehicle. They were professional and were genuinely interested in assuring my complete satisfaction with the performed services. I plan to visit Coulter again for vehicle service work based on my recent experience. More
My experience in completing the car purchase financial aspects with Debbie Niles was very positive. She was professional, friendly, and efficient. Her approach was such that it made the financial and warr aspects with Debbie Niles was very positive. She was professional, friendly, and efficient. Her approach was such that it made the financial and warranty transactions actually pleasant and that was very much appreciated. More
The absolute best car buying experience that I've ever had. Great price and superb service. For example, with regard to great customer service, a problem developed with the title on my trade in; most dea had. Great price and superb service. For example, with regard to great customer service, a problem developed with the title on my trade in; most dealerships would have cancelled the trade-in part of the transaction at that point, but Coulter gave me several weeks to work it (which I did). The dealership is a class act and I plan to go back for our next car. More
I was completely stressing out about the whole car buying situation, so it was a huge relief when my sales consultant, Glenn Heiser, turned out to be one of the most charismatic, no pressure, highly knowledg situation, so it was a huge relief when my sales consultant, Glenn Heiser, turned out to be one of the most charismatic, no pressure, highly knowledgeable and extremely professional individuals I have encountered at a car dealership. He answered every question I had regarding the vehicle and made sure to explain all the various features for which I was grateful. And then, it was a total bonus when the finance manager, Rick Baena, was equally engaging and genuine. In fact, Rick put in some extra work and was able to obtain a much lower auto loan rate than initially quoted, and I was ecstatic. Both of these gentleman made what could have been a most stressful situation into one more the pleasant experiences; I cannot say enough positive things about Glenn and Rick and I would imagine their professionalism and responsiveness is a reflection of the overall culture at Coulter Cadillac. Thank you!!!! More
I have been a customer since 2010,and last week I visited Coulter Cadillac without an appointment for a service concern. Edward approached me to assist, and since my former car care service manager was occup Coulter Cadillac without an appointment for a service concern. Edward approached me to assist, and since my former car care service manager was occupied I spoke to Edward. Edward was friendly and professional, and ensured that my car service care was handled in an extremely timely (I had a scheduled appointment elsewhere). I left with a big smile on my face, and totally happy with my Coulter Cadillac service care experience. Edward, thank you for your excellent customer service. I will be asking for you for my next visits. More
I purchased a used car from Coulter's used car lot. The I purchased a used car from Coulter's used car lot. The used car saleman, NOT Ed, was actually quite rude to me on one occasion when I came by to v I purchased a used car from Coulter's used car lot. The used car saleman, NOT Ed, was actually quite rude to me on one occasion when I came by to view the car. Despite his rudeness, I did purchase the car and he passed me onto Ed at their service department. Ed was just wonderful. He insured that everything on my vehicle was repaired/replaced and was always prompt and professional. Ed made my impression of Coulter Cadillac much better. More
My mother just leased a new vehicle at 76 years of age; her past four cars have been bought here and this is the best experience yet.... EXCELLENT SERVICE... her past four cars have been bought here and this is the best experience yet.... EXCELLENT SERVICE... More