
Coulter Cadillac Buick GMC
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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We were very pleased with the level of service provided by the Coulter Cadillac dealership. Every person we encountered was friendly and very helpful. We were very surprised with the way the manager, Pau by the Coulter Cadillac dealership. Every person we encountered was friendly and very helpful. We were very surprised with the way the manager, Paul Glans, was actively involved by introducing himself and speaking directly with us rather than having our sales consultant, Jeff Harris, relay the negotiations. In addition, Debbie Niles was incredibly friendly and proficient in processing our paperwork -it honestly was painless! Thank you! More
Process was great. After receiving s confusing experience at another local dealer, Dr. Cooper made the sale a piece of cake. Much appreciated.The car is great and I look forward to working with this dealersh at another local dealer, Dr. Cooper made the sale a piece of cake. Much appreciated.The car is great and I look forward to working with this dealership again. More
We came into the dealership to look at a CTS and Bill Jurczak met us with a handshake and smile and proceeded to show us what he had to offer. Bill in simple terms explained the different options and th Jurczak met us with a handshake and smile and proceeded to show us what he had to offer. Bill in simple terms explained the different options and the pros and cons of each style with very low pressure. He gave us plenty of time to think about it. The experience took about four hours with no high pressure just plenty of time of talking and working through any of the questions we had. We found working with Bill was a very pleasant experience. More
Tony, Mike and Bob were all an extreme pleasure to work with! I would highly recommend this dealership..Quality cars at fair prices. All 3 of them went above and beyond. with! I would highly recommend this dealership..Quality cars at fair prices. All 3 of them went above and beyond. More
I brought my 2011 Ford Flex Limited to Coulter after someone backed a large SUV into the side of it while it was parked. The damage was pretty severe because they hit directly between the driver side fr someone backed a large SUV into the side of it while it was parked. The damage was pretty severe because they hit directly between the driver side front and rear doors and crushed them in. Patrick and Jay were great!! These guys worked with me and the insurance company and made sure everything was done right and to my satisfaction the first time. My car came out of the shop looking better than it did when I bought it! These guys know how to take their time and make sure every detail was repaired right. I absolutely recommend Coulter's Collision Center for any car repair needs!! More
Dureen Olson was very friendly and knowledgeable. I was expecting this to be just a short visit but I was impressed not only by the car but the level of service I received. Normally buying a car can be a h expecting this to be just a short visit but I was impressed not only by the car but the level of service I received. Normally buying a car can be a hassle and take a very long time but this was really easy. I look forward to doing business with Dureen and this dealership in the future. More
My experience with Coulter Cadillac and Roger Farney was fantastic. It started from my inquiry on the internet. I was looking for special items and color on our GMC Terrian. Roger was not trying to sell m fantastic. It started from my inquiry on the internet. I was looking for special items and color on our GMC Terrian. Roger was not trying to sell me anything but what we wamted from the get go. Roger said we can order what you want but it could take 6-8 weeks. He was up front and his price was to our satisfaction. We received our GMC sooner than the time stated earlier. Upon seeing our terrain the process was complete and professionally done to our satisfaction. If you want a buying experience with no strings attached, Roger is your salesman. Never was there any part with concern or pressure throughout the time we started to the time we drove off there lot with our new 2013 Terrain. What a fantastic dealership to buy your next automobile or truck. More
I had been searching for a replacement car for about 30 days, during that time I visited several sales lots in my area. Good and bad experiences. It was during my exhaustive search on the internet that I f days, during that time I visited several sales lots in my area. Good and bad experiences. It was during my exhaustive search on the internet that I found the car that connected me, by phone, with Dale Skiljan. He was like a breath of fresh air. Extremely patient with my many questions about the inventory at Coulter. Showed concern about what was important to me, what I wanted and then was able to give me a price over the phone. My husband stopped by while in the area, picked up the car, brought it home, we drove it back to Coulter and completed the deal. All information was straight forward and as thorough as need be to make sure everything was clear. They cleaned up the car (again) while we did the paperwork, and made sure the gas tank was full. Mike Kemp followed up with all the paperwork, explaining options available for additional warranties etc. Friendly, informative, no pressure. Again, a breath of fresh air! As a side comment, I love their website, they do a great job with the photos of the vehicles, their descriptions and the complete details about all the options/packages that on included on each of the vehicles. Other Dealers should follow your lead! I can only anticipate that working through service concerns in the future will be as professional as everything else we have experienced at Coulter thus far. Thanks for a wonderful experience Dale and Mike. J Hayes More
Roger responded immediately to my internet inquiry. His response was very professional, thorough and helpful. Roger answered my questions effectively on the phone and we made an appointment for a test driv response was very professional, thorough and helpful. Roger answered my questions effectively on the phone and we made an appointment for a test drive and consultation. At the consultation, he allowed me to set the pace and provide the direction of the conversation. Negotiations were fair and the price was reasonable. I had enough time for deliberation prior to making the decision to buy the vehicle. My meeting with Finance Director Michael Kemp was arranged to accommodate my schedule and preference. Mike explained all of the options and accepted my objections to the programs that I chose to decline. At Coulter this buying experience was efficient and fair. The total time in this process was very short with the only delays being to allow me to analyze and deliberate. I am a repeat sales customer and expect that my next vehicle purchase will likely be at Coulter. Coulter is a luxury dealer that provides a pleasant experience. I highly recommend Coulter. More