Coulter Cadillac Buick GMC
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Worked with Bradley Lopez on purchasing a new 2026 Cadillac. He was very professional and arranged a great deal. He took his time with us explained all the option’s, colors and interior. It was great Cadillac. He was very professional and arranged a great deal. He took his time with us explained all the option’s, colors and interior. It was great to work with someone with the knowledge and time it took to finalize our deal. More
I recently purchased a new vehicle from Colter Cadillac, and I want to thank Tony for providing outstanding service throughout the entire process. He was professional, knowledgeable, and made everything eas and I want to thank Tony for providing outstanding service throughout the entire process. He was professional, knowledgeable, and made everything easy and stress-free. Tony took the time to answer all my questions and ensured I was comfortable with every step. I truly appreciate his attention to detail and commitment to customer satisfaction. If you're looking for a great car-buying experience, I highly recommend asking for Tony! More
Purchasing my first electric vehicle was a big step, and while the delivery of my new Cadillac Lyriq had a few unexpected hiccups, what truly impressed me was how Coulter Cadillac handled the situation. Ir while the delivery of my new Cadillac Lyriq had a few unexpected hiccups, what truly impressed me was how Coulter Cadillac handled the situation. Ironically, my journey with Coulter started after my previous vehicle was brought in for repairs after an accident. Coulter Collision Center provided me with a loaner vehicle, and before long, I found myself purchasing a new Lyriq after my vehicle was declared a total loss. When some delivery issues came up, General Manager Paul Glans immediately got involved, took ownership of the problems, and made it clear that customer satisfaction was his top priority. Rather than making excuses, he accepted responsibility and worked to make things right. That level of accountability is rare and turned what could have been a frustrating experience into a very positive one. I also want to recognize Linda Daub for her professionalism and communication throughout the process. She was attentive, responsive, and genuinely cared about making sure I was happy with my purchase. The true measure of a dealership isn't whether things always go right but how they respond when they don't. Paul and his team exceeded my expectations and made me a very happy customer. I even told Paul that because of the way he and his staff treated me, I'll be back to purchase my Escalade IQ in a few years. Thank you, Paul, Linda, and the entire Coulter Cadillac team for standing behind your customers! More
Amazing customer service! We will be back to buy another car. Felt like a car buying should feel! We will be back to buy another car. Felt like a car buying should feel! More
The best dealership experience I’ve ever had! Everyone was so much kinder and was much more helpful than at other dealerships I’ve dealt with in the past! Everyone was so much kinder and was much more helpful than at other dealerships I’ve dealt with in the past! More
Tony is the man. He made sure i was being taken care of from starting to end. He was really easy to work with and his service was exceptional. He made sure i was being taken care of from starting to end. He was really easy to work with and his service was exceptional. More
Tony worked tirelessly to provide us with the smartest options for our situation. We walked away with a car we love and a payment we can afford! options for our situation. We walked away with a car we love and a payment we can afford! More
Alan Lopez will take great care of your needs and answer any questions you have. any questions you have. More
We recently purchased a vehicle from Coulter Cadillac, and the experience was outstanding from start to finish. My family has purchased several vehicles through Paul Glands over the years, and he conti and the experience was outstanding from start to finish. My family has purchased several vehicles through Paul Glands over the years, and he continues to set the standard for customer service. Paul always goes above and beyond, genuinely looking out for his customers and making sure the entire process is smooth and stress-free. His professionalism, honesty, and dedication are the reasons we continue to come back. This time, we worked directly with Dureen Olson, and she was absolutely fantastic. She is incredibly knowledgeable about Cadillac and all of the latest features and technology. What impressed us the most was the amount of time and care she invested after the sale. Even after the dealership had closed on a Friday evening, Dureen stayed late to walk us through every setting, feature, and capability of the vehicle to ensure we were comfortable and able to take full advantage of everything it offers. At no point did the process feel overly sales-focused. Dureen genuinely cared about helping us find the right vehicle for our needs and budget, and her attention to detail and customer-first approach made the experience enjoyable and memorable. We were also extremely impressed with Cadillac’s latest lineup, especially the new electric models. In my opinion, Cadillac has created a vehicle that surpasses many foreign luxury competitors and Tesla when it comes to styling, technology, luxury, and overall value. I would highly recommend Coulter Cadillac to anyone in the market for a new vehicle. If you have the opportunity to work with Dureen Olson and Paul Glands, you will be in excellent hands. More
Extremely disappointing experience at Coulter GMC. I’ve purchased many new vehicles in my life and consider myself an informed consumer, and this dealership seemed very unhappy that I understood the n I’ve purchased many new vehicles in my life and consider myself an informed consumer, and this dealership seemed very unhappy that I understood the numbers and questioned unnecessary charges. I originally came in to look at two trucks, but somehow one of them was suddenly unavailable during my appointment. Conveniently, it was the truck with more options at nearly the same price. Right away it felt like they were trying to push me toward the lesser-equipped truck instead. Then came the advertised rebates and financing offers that apparently could not actually be combined once we sat down to discuss the deal. That immediately felt like bait-and-switch tactics. The dealership also tried adding nearly $2,000 in “mandatory” extras I never asked for, including: $100 for nitrogen in the tires Around $500 for a “KeyFetch” key replacement program Window tint and other add-ons When I questioned these charges, I was basically told, “This is what we do when we sell vehicles.” Customers should not be forced into paying for unnecessary add-ons just to buy a vehicle. The financing process was even worse. Salesman Joe, the GM, and finance manager Ryan told me 5.75% through Global was the “best rate available.” After checking myself, I found out customers can apply directly online and get 5.5%. Same story with GAP insurance: they attempted to charge around $1,000, but Global itself offers it for about $495. At that point it became obvious I needed to fact-check everything myself. All I wanted was a clean purchase agreement with: Advertised price Tax Title Registration Standard doc fee No forced extras. No inflated products. No games. Instead, the entire experience felt shady, misleading, and unnecessarily confrontational because I refused to be taken advantage of. Buying a vehicle should not feel like a battle over hidden fees and misleading financing information. Very frustrating experience. More
































