Coulter Cadillac Buick GMC

One of the easiest car buying experiences i have ever had. Everything was handled with ease and done in a very timely manner. We were in and out in about an hour driving our new car home! Thank you fo had. Everything was handled with ease and done in a very timely manner. We were in and out in about an hour driving our new car home! Thank you for making it great! More

Great service and customer care, what you would expect from a Cadillac dealer, (yes, us Cadillac owners can be a bit snobbish). When Russ realized I didn't have a ride,(as the repairs would take several h from a Cadillac dealer, (yes, us Cadillac owners can be a bit snobbish). When Russ realized I didn't have a ride,(as the repairs would take several hours and I live quite a distance away), provided me with a free loaner to get home. That's what I call customer service! Another time, with another Cadillac, the battery went bad when my wife was taking her mother to an appointment,(her mother was on oxygen and only had 2 hours left on her tanks)when they realized they were stuck. She called Coulter, and they had a new battery installed in less than an hour, and they were 30 miles away! So, they were able to get home in plenty of time to change out the tanks. That was a real lifesaver, literally! More

Took my 1998 Buick Park Avenue in for air conditioning repair. Dealt with Brad Majercin, Assistant Service Manager. Was originally told repair to A/C unit and replacement of fuel lines would cost over $ repair. Dealt with Brad Majercin, Assistant Service Manager. Was originally told repair to A/C unit and replacement of fuel lines would cost over $1,700. After the car was repaired, I was told that they were able to save me a lot of money because they were able to repair an existing part rather than replacing it with a new one. Also, it turned out only one of two fuel lines thought to have been defective actually was. final bill was just over $900--or almost half of what I had expected to pay. I appreciate the honest effort to save me money on the repair of this high-mileage vehicle. Rob Bohannan More

Great service and attention to detail. Joe was very thorough and followed through on all my requests. I will use the dealership again for both my vehicles. Thanks, MD. thorough and followed through on all my requests. I will use the dealership again for both my vehicles. Thanks, MD. More

I have used this dealership consistently for service since I purchased the vehicle there and have always been treated with courtesy, fairness, and speedy service. since I purchased the vehicle there and have always been treated with courtesy, fairness, and speedy service. More

I caused a minor bumper-to-bumper collission with a friend's car. Fortunately, it was covered by my insurance under a "Good Driver" program, so my premiums won't go up. I went to 2 other shops and had friend's car. Fortunately, it was covered by my insurance under a "Good Driver" program, so my premiums won't go up. I went to 2 other shops and had lousy experiences. My friend went to Coulter Cadillac and highly recommended it. I gave Coulter a chance. I couldn't be more pleased. From my initial contact by phone, with Ken Kochanski, through the whole process, I was treated with respect and cheerfulness. They even provided a free loaner car for me! I highly recommend Coulter Cadillac! More

Rich is knowledgeable, thorough, and efficient. I always get great service on my 2009 Pontiac G8 GT at Coulter Cadillac and this visit was no exception. Rich Garrick provides great service.. get great service on my 2009 Pontiac G8 GT at Coulter Cadillac and this visit was no exception. Rich Garrick provides great service.. More

This is our sixth Cadillac and even though this turned out to be an after hours closing,no one rushed the proceedures. Our salesman Joe Sparks was very pleasant and gave us accurate answeres to all of our out to be an after hours closing,no one rushed the proceedures. Our salesman Joe Sparks was very pleasant and gave us accurate answeres to all of our questions. In 1992 on a vacation trip our Cadillac needed service and Coulter went out of their way to squeeze us in and get us on our way quickly. They made a big impression on us then and did the same last night! More

John Harrell and the Coulter team are the best. He is the happiest I've ever met.This is my 8th lease from Coulter and my second lease from John. On a scale of 1 to 10, John's a 20. He found me the perfect c happiest I've ever met.This is my 8th lease from Coulter and my second lease from John. On a scale of 1 to 10, John's a 20. He found me the perfect car, even more than I was expecting. He worked out the numbers, and once again exceeded my expectations. We agreed on the price then I went back to my office for a couple of hours while he took care of prepping the car and the paperwork. It was that easy. He even offered to deliver the car and paperwork to my office. He very patiently showed me how to work all of the car's controls and nav system. I left a very satisfied customer who got great car and a great deal and the very best service ever. By the way, he is sending someone to my home tomorrow to program the car's garage door opener. More

Have worked with Rob in the past at another dealer and have always experienced a great service experience. Glad to have him as my Service Advisor once again. Great loaner car and maintenance visit. have always experienced a great service experience. Glad to have him as my Service Advisor once again. Great loaner car and maintenance visit. More