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Coulter Cadillac Buick GMC

Phoenix, AZ

4.9
2,212 Reviews
Coulter Cadillac Buick GMC is a third generation, family owned and operated dealership and is the oldest Cadillac dealer in Arizona. Selling and servicing Cadillac’s since 1923. As a 16 year winner of the distinguished Mark of Excellence "Platinum Performer" award, we promise the best purchase and service experience anywhere. Our company has sold and serviced more Cadillac vehicles than any dealership in Arizona, and ranks in the top 50 in the U.S. There is a reason why Coulter Cadillac-Buick-GMC remains the dealership of choice for three and four generations of luxury car buyers: Coulter employees are dedicated to making every customer a part of the Coulter family for their car-buying life. We invite you to come to our dealership and let the Coulter team show you the way the car-ownership experience is meant to be. We believe everyone deserves to enjoy the Coulter experience. No matter where you live in the valley...Phoenix, Mesa, Tempe, Gilbert, Scottsdale, Sun City or Sun Lakes...and all points in between...we're just minutes away! Coulter Cadillac-Buick-GMC. A name you can trust.
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1188 E Camelback Road

Phoenix, AZ

85014

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Showing 2,212 reviews

September 05, 2021

My husband and I found a 2017 Buick Envision online at a great price and contacted the dealership through an online form to check that the vehicle was still available. Dureen called within a half hour and m More

by lpmichael
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Dureen Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Burt
September 04, 2021

The first experience I had buying a car crystal made it fast and explained the process through each step without overwhelming me knowing I was doing this process alone she made it fun and easy, she is keep More

by feliciacastro0529
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Bierd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Fletcher
September 03, 2021

Andrew and Michael were great to work with, very helpful and patient with all my questions. I am going to love my new car , I’m very happy More

by Schuttup
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Anderson
September 02, 2021

Ms. Olson was our sales consultant and we could not have been any happier with the entire process. More

by irlracefan@aol.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dureen Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Burt
August 31, 2021

Michael Anderson was awesome! I had a problem and he promptly went above and beyond to rectify every concern. Thank you Michael!! You’re the best! More

by diane.i.scott2
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Anderson
August 30, 2021

Prompt, thorough, friendly, professional service, no room for improvement on this transaction, 100% satisfied. This is my third purchase from Coulter and I will keep coming back! More

by MGD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dureen Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Burt
August 21, 2021

Bill Durst has been our go-to for new cars for the past several years, and he makes the process as easy as possible. He always gets us a very good deal, and we'll be going back to him for our next car nee More

by Sean H.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Durst
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2021

No consistency in policy, poor policy and decision making, csr Gary, was great, rest of the staff is lacking in customers service as well as customer retention. After many years and cars I am so disa More

by asujeff
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Gary shimp great guy
Aug 12, 2021 -

Coulter Cadillac Buick GMC responded

Thank you for taking the time to leave your comments. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. Please reach out to us at your earliest convenience.

Aug 13, 2021 -

asujeff responded

Thank you for reaching out to communicate coulter's position and your offer to facilitate my next service when needed.

August 06, 2021

I have bought my second vehicle both from this dealership and from Bill Dunst. Sarah Burt has done my paperwork both times as well. What a great team and I will never buy from another dealership. My other More

by linda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Durst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Berner, Sarah Burt
Aug 06, 2021 -

linda responded

I have bought my second vehicle both from this dealership and from Bill Dunst. Sarah Burt has done my paperwork both times as well. What a great team and I will never buy from another dealership. My other half bought ne from the Scottsdale Mercedes and what a bad experience.!! Love Coulter!!!!! Love Bill and Sarah!!!

July 31, 2021

You have to work with Andrew. Extremely helpful and transparent throughout the car buying process. Took care of me from start to finish. I highly recommend! More

by Rick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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