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Coulter Cadillac Buick GMC
Phoenix, AZ
2,219 Reviews
Coulter Cadillac Buick GMC is a third generation, family owned and operated dealership and is the oldest Cadillac dealer in Arizona. Selling and servicing Cadillac’s since 1923. As a 16 year winner of the distinguished Mark of Excellence "Platinum Performer" award, we promise the best purchase and service experience anywhere. Our company has sold and serviced more Cadillac vehicles than any dealership in Arizona, and ranks in the top 50 in the U.S. There is a reason why Coulter Cadillac-Buick-GMC remains the dealership of choice for three and four generations of luxury car buyers: Coulter employees are dedicated to making every customer a part of the Coulter family for their car-buying life.
We invite you to come to our dealership and let the Coulter team show you the way the car-ownership experience is meant to be. We believe everyone deserves to enjoy the Coulter experience. No matter where you live in the valley...Phoenix, Mesa, Tempe, Gilbert, Scottsdale, Sun City or Sun Lakes...and all points in between...we're just minutes away!
Coulter Cadillac-Buick-GMC. A name you can trust.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,219 reviews
May 25, 2020
Worst experience, arrogant and rude Mr Albańil honestly the worst experience purchasing a vehicle, fortunately we ended making the purchase at earnhardt dealerships. Bad assest to coulter group the worst experience purchasing a vehicle, fortunately we ended making the purchase at earnhardt dealerships. Bad assest to coulter group More
by Frank Tarazon
Employees Worked With
Jose Albanil
May 19, 2020
My experience with Coulter Cadillac was FANTASTIC! Mark Owens and Sarah Burt made the entire car buying process so seamless and easy and they gave me a really great deal! They went over and above to take c Owens and Sarah Burt made the entire car buying process so seamless and easy and they gave me a really great deal! They went over and above to take care of me and even personally delivered the car! I would 100 % recommend using them for any of your car needs! And a special Thanks to manager Thomas Isles, I appreciate all you did to make this deal happen! More
by Adelio3
Employees Worked With
Manager Thomas Isles was fantastic to work with! 5 STARS!!! , Sarah Burt, Mark Owens
May 13, 2020
Bought a pre-owened car here recently, had a great experience, salesman Bill Durst, provided a stellar customer experience. I Highly recommend it for anyone looking for a used or new car. experience, salesman Bill Durst, provided a stellar customer experience. I Highly recommend it for anyone looking for a used or new car. More
by Msiewierski
Employees Worked With
May 10, 2020
This dealership is not a very pushy dealership where to feel pressure by the sales person. John Bierd was very patient with me and we work together for over 3 weeks to find me the right vehicle. I went bac feel pressure by the sales person. John Bierd was very patient with me and we work together for over 3 weeks to find me the right vehicle. I went back three times and communicated with him on several opportunities about vehicles and that once did I feel pressured into getting one. He is wonderful to work with and I would highly recommend when you go in there you ask for him More
by Tim W
Employees Worked With
Jon Bierd
May 02, 2020
This was my first time purchasing a car and Dureen Olson made this experience wonderful.She helped me understand how to use my car and made sure all my questions were answered. The Dealership was clean,frie made this experience wonderful.She helped me understand how to use my car and made sure all my questions were answered. The Dealership was clean,friendly and welcoming. I have nothing but great compliments about my car.I was so excited to show all my friends and family.I would definatly recommend anyone looking to purchase a car to come here.Thank you one happy customer. More
by JessicaH
Employees Worked With
April 30, 2020
Great experience We had the best experience with Coulter. We had a specific vehicle in mind and in our search for the perfect one we went to probably seven dealerships We had the best experience with Coulter. We had a specific vehicle in mind and in our search for the perfect one we went to probably seven dealerships and talked to even more via email and phone. We were blown away by the service we got from Jose Albanil, We spoke with him about the vehicle the day before and my husband said that when we got there he was who he wanted to work with. He was informative and helpful without being pushy. We never once felt pressured. He truly made the experience pleasant. For financing we then worked with David Smotier who talked to us a lot about the process, how to make sure we are getting the best out of our loan. He also talked us through budgeting better on our vehicle and was awesome. We would defiantly use them again due to the great experience. More
by jackieb
Employees Worked With
David Smotier, Jose Albanil
April 30, 2020
Would highly recommend Coulter to any friends or family, Mr. Owens was very thorough through the sale and the follow up afterwards. The two gentlemen I mentioned below we’re also very helpful. Thanks. Mr. Owens was very thorough through the sale and the follow up afterwards. The two gentlemen I mentioned below we’re also very helpful. Thanks. More
by gar7451
Employees Worked With
Dave Smoker(finance manager),Jason(Service department), Mark Owens
April 24, 2020
I am very happy with my new Cadillac XT5 purchase. Rodger was very helpful and professional. He spent alot of time with me to make sure I understood my vehicle. I highly recommend him and the Coulter team. was very helpful and professional. He spent alot of time with me to make sure I understood my vehicle. I highly recommend him and the Coulter team. More
by dave deblaey
Employees Worked With
Roger Farney- 5 stars
April 20, 2020
Jose Albanil Jose was very responsive throughout the process and ensured great customer service. He went above what was needed and I enjoyed working with him. I Jose was very responsive throughout the process and ensured great customer service. He went above what was needed and I enjoyed working with him. I would recommend working with him in the future. More
by scott.horton
Employees Worked With
Jose Albanil
April 20, 2020
Very helpful. Worked to what we could afford. Everything was very straight forward and will definitely be returning for another purchase. Thank you for your great customer service. was very straight forward and will definitely be returning for another purchase. Thank you for your great customer service. More
by ale_navarro21
Employees Worked With
Jose Albanil
