Coulter Cadillac Buick GMC

Bill Durst is an awesome sales person Many thank to the entire team at Coulter Cadillac. My sales associate is Bill Durst. I would highly recommend him for his knowledge, patience and he Many thank to the entire team at Coulter Cadillac. My sales associate is Bill Durst. I would highly recommend him for his knowledge, patience and helpful attitude. He helped me to find the best automobile for my needs and helped me with all of the details. I would highly recommend him and the whole team at Coulter Cadillac. Thanks also for the corporate support of the Phoenix Children's Hospital. More

Great working with this dealership. Jose, Wes & Sarah were great to work with as well. So far we love our GMC Acadia. I would recommend this dealership to anyone wishing to buy a GMC. were great to work with as well. So far we love our GMC Acadia. I would recommend this dealership to anyone wishing to buy a GMC. More

Dureen was wonderful to work with and made the whole experience easy from the moment we walked in the the moment we drove away in our new vehicle. experience easy from the moment we walked in the the moment we drove away in our new vehicle. More

Its Like Christmas Started looking on-line to get an idea what the XT5 (upgrade from current SUV) and after testing one, realized this crossover was more like a station- Started looking on-line to get an idea what the XT5 (upgrade from current SUV) and after testing one, realized this crossover was more like a station-wagon than an SUV, and not big enough to do all the things I normally would do in a larger SRX. Lexi is their on-line gal, whom was very patient, and Always got back to me immediately with answers, she was so nice and not pushy at all. When I arrive at Coulter, I was introduced to Dureen Olson (over 2 decades working here) in her sales dept. I was expecting pushy again, and multiple Top sales & other depts. to pile on .... No such thing here .... Dureen is Very Knowledgeable, and Absolutely no sales tactics used- we tested, filled in paperwork, spoke to finance, took all of 15 mins to finish paperwork and Absolutely No-one using pushy sales tactics! It is no wonder this dealer has so many high review scores - we felt like Family! Dureen was advising about the cars features, updated us in the industry, did a lot behind the scenes on our behalf, and we couldn't be happier to do business here - You will Never be sorry asking for Dureen on your next auto purchase, I felt like I got more than I asked for, which is why it felt like Christmas!! Thank you Dureen and Coulter Cadillac, you made this so Easy .... More

True to what we expected. We came in with a specific goal and the Salesman Robby helped us achieve that goal efficiently. We trusted the Coulter name also, which was a help. We came in with a specific goal and the Salesman Robby helped us achieve that goal efficiently. We trusted the Coulter name also, which was a help. More

Professional Grade Sales I was in the market of purchasing a newer pre-owned SUV and found a CPO 19' GMC Yukon Xl Denali I liked at a reasonable price on Car Gurus, located at I was in the market of purchasing a newer pre-owned SUV and found a CPO 19' GMC Yukon Xl Denali I liked at a reasonable price on Car Gurus, located at Coulter Cadillac in Phoenix. I gave them a call and spoke to Jon Bierd who verified that they still had the vehicle in stock. I told him I would be there in an hour an he said he would have it ready. After driving through 5 o'clock traffic on the eve of Thanksgiving I arrive at Coulter Cadillac and thought to myself that this better be worth it. I met with Jon, who is a really nice gentleman, and he immediately shows me the major features of the vehicle. I have done my research on this and other comprabable GM vehicles and can attest that he already had knowledge of this vehicle, it's history, and existing warranty. Great initial impression! After about 5 minutes of a vehicle orientation we were off on a REAL road test in my opinion. We went right out onto the highway in heavy traffic at night which really gave me a taste of the acceleration, braking, and collision avoidance features, and then finished with surface street driving. I was not unfamiliar with driving a large vehicle as I was planning to trade our trusty 2010 Chevrolet Suburban. Once we get back to the dealership we head in to negotiate numbers, which is the most displeasing part of buying a vehicle. Jon presented the same price listed online, which was a good indicator, and also explained a dealer installed glass breakage warning system that was not already disclosed. When I questioned this, Jon was very receptive and explained if it was a deal-breaker he would work with me. I was very pleased with Jon's attention to my concerns and requests. Next we discussed my trade-in. The number that Ryan the Finance Manager provided was below what I was looking for, so I countered, and they came back with a much better offer, which was a good indicator to me that they were willing to do fair business. Unlike the "No Bull" dealership with pushy tactics! That's a whole different story. Anyway, now we move onto Sarah who is working my financing. Sarah was a pleasure to deal with, even with the Renault trade-in blooper! She provided straight forward numbers, which eventually got me into this vehicle. Overall Coulter provided a professional, low pressure, and pleasant atmosphere for purchasing a vehicle. More

Everything’s was great. Fast easy and very helpful in every way. Our sales rep was very quick on looking for the vehicle we wanted. every way. Our sales rep was very quick on looking for the vehicle we wanted. More

NEW CAR Bill Durst was my salesman he was very helpful and kindly answered all my questions. They offered us something to drink while we waited very nice. Bill Durst was my salesman he was very helpful and kindly answered all my questions. They offered us something to drink while we waited very nice. More

Great quick and easy Bill was excellent. Very helpful and answered all of my questions. If you need a Cadillac see bill he will take care of you. Thanks again Bill was excellent. Very helpful and answered all of my questions. If you need a Cadillac see bill he will take care of you. Thanks again More

You know how you dread buying a car like going to the dentist? Well this was absolutely the best experience I have ever had. They made us so comfortable and at ease. So simply done. Super friendlypeople dentist? Well this was absolutely the best experience I have ever had. They made us so comfortable and at ease. So simply done. Super friendlypeople all around and everyone was smiling and happy to help. I would highly recommend them. It just couldn’t have been better! AMAZING!!! More