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Countryside Nissan

Countryside, IL

4.7
2,108 Reviews
Countryside Nissan located in Countryside, Illinois is proud to be one of the premier dealerships in the area. We are proud to be a nine time winner of Nissan's Owner First Award of Excellence for Customer Service. That's every year since the award's creation! From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Continental Nissan a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Nissan, you've come to the right place.
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5750 South La Grange Road

Countryside, IL

60525

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Showing 2,108 reviews

January 20, 2026

I had such an amazing experience with both Tim and Kuba. Tim is so inviting and charismatic. Kuba is so knowledgeable and went over every little detail of the paperwork and new car. I left with absolutely 0 More

by apesmaxwell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Duda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kuba Luc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teartis and Dave in service were also very kind and helpful
Jan 20, 2026 -

Countryside Nissan responded

Thanks for your feedback on your recent visit to Countryside Nissan. It's great to hear that we were able to assist you and that you had such a positive experience.

January 18, 2026

I felt that the service person on this visit was a bit cold and trying to pressure me into additional service to gain more income and not my best interest. I had to say no at least three times. Second, I More

by PIKE.collin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
BJ Diloy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2026 -

Countryside Nissan responded

Thank you for taking the time to share your concerns. We apologize if our service did not meet your expectations. We always strive to provide honest and transparent service and will address the issues you mentioned with our team to ensure it doesn't happen again. We value your feedback and hope to have the opportunity to earn your trust back.

January 16, 2026

Excellent service, honest and professional. I would highly recommend this dealer ship. Always accommodating. I would definitely buy from them again! More

by bjohnson611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Valle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mannie
Jan 16, 2026 -

Countryside Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 16, 2026

Service dept. answered the phone quickly and efficiently got me scheduled, same day., for an unexpected recall. More

by suehartigan
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Manny
Jan 16, 2026 -

Countryside Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Countryside Nissan. We look forward to having you as one of our valued customers for many more years to come!

January 12, 2026

The Service team at Countryside community center always goes above and beyond for us. They really give the personal touch that you rarely find from service apartments at car dealerships. More

by christina59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Duda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kuba Luc
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave - Service Department
Jan 12, 2026 -

Countryside Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 11, 2026

Amazing service! From the beginning to the very end, I am officially a loyal customer! More

by JBAHENA1115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2026 -

Countryside Nissan responded

JBAHENA1115, thank you! We'll add you to the BJ Diloy fan club!

January 07, 2026

I worked with Vanessa and she was very patient and informative. I had a great experience with her and her team. They gave me a fair trade in and made the process pretty simple. More

by melissdlr
Recommend Dealer
Yes
Employees Worked With
Vanessa Adame
Jan 10, 2026 -

Countryside Nissan responded

melissdlr, THANK YOU! We love your kind words for Vanessa and we appreciate your business.

January 02, 2026

Thank you for the efficient transaction and staying open late to make it clean before leaving. More

by dlawler_99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Duda
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Benedetto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kuba Luc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cinthya Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Doerge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Ippolito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Avelar
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2026 -

Countryside Nissan responded

Thank you, dlawler_99! We appreciate your support!

January 02, 2026

BJ, Customer Service Agent was amazing and quite knowledgeable! I will use their services again. More

by fyoung1946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2026 -

Countryside Nissan responded

fyoung1946, welcome to the BJ Diloy fan club! He has amassed a pretty impressive following. Thank you for your support too!

January 01, 2026

Both the salesperson and the manager tried to sell me more warranty. I also had only 51miles of gas in this car and I live 45miles away from this dealership. I noticed after stopping to get gas that both More

by alexanderfrances33
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Jaime Avelar
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2026 -

Countryside Nissan responded

Thank you for taking the time to share your feedback. We truly appreciate it. Every vehicle we sell goes through a comprehensive inspection process, including confirming that key fobs and remote batteries are functioning properly at the time of delivery. That said, batteries can fail without warning. We would be more than happy to reimburse you for the cost of the replacement or replace the batteries for you directly. Regarding your concerns about the warranty discussion, we want to provide some clarity. As vehicle repair costs continue to rise due to inflation, technology, and supply chain challenges, many customers are experiencing significant and unexpected expenses when repairs are needed, often compounded by delays when parts are not readily available. Our intent in discussing warranty coverage is to ensure customers are fully informed and protected from those uncertainties. We frequently hear from customers who purchased vehicles elsewhere and later face major repair bills that they did not anticipate, often telling us they wish they had better understood or been offered warranty coverage at the time of purchase. Our goal is to make sure no important information is overlooked so customers can make the decision that is right for their situation, never to make anyone feel pressured or uncomfortable. We understand that these conversations can sometimes feel sales-oriented, and we apologize if that was your experience. That was not our intention. Our objective is always to ensure customers feel confident, informed, and good about their purchase. We appreciate your feedback and the opportunity to improve, and we would welcome the chance to assist you further.

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