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Countryside Nissan

Countryside, IL

Overview
Employees
Reviews
Vehicles
4.7
1,956 Reviews
Countryside Nissan located in Countryside, Illinois is proud to be one of the premier dealerships in the area. We are proud to be a nine time winner of Nissan's Owner First Award of Excellence for Customer Service. That's every year since the award's creation! From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Continental Nissan a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Nissan, you've come to the right place.
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5750 South La Grange Road

Countryside, IL

60525

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Showing 1,956 reviews

January 08, 2025

Service was performed promptly. All my Nissan vehicles have been serviced here and service has been satisfactory, More

by gm7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kuba Luc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Ippolito
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 09, 2025 -

Countryside Nissan responded

Thank you, gm7! Your 5 STAR rating and endorsement mean a great deal to us!

January 07, 2025

Personal customer service, special discounts throughout the year, comfortable waiting room with WiFi and selection of coffee/tea, thorough and professional work, video details of completed and recommended More

by laurens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cinthya Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2025 -

Countryside Nissan responded

Thank you, laurens! We appreciate your 5 STAR rating and thoughtful words about our team and business!

January 06, 2025

Went in for a broken gas door. End up also with a broken truck latch. Which I had to pay. It wasn’t broken when I dropped it off. Not happy 530.00 later!!!!! More

by claude25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cinthya Bautista
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 07, 2025 -

Countryside Nissan responded

claude25, we understand you were in last week for a broken gas door last week and that repair was completed for you. You returned because your rear hatch button not properly working. The two repairs are unfortunate but not related. While there is some commonality with the mounting brackets of rear hatch switch braking from every day use, (on this model of pathfinder), it has not reached a level where Nissan has put it on recall. Our service manager has shared that he personally explained this and worked with you by not only discounting the repair substantially but also going to another dealership to buy the part needed in an effort to expedite the repair because you needed the work completed the same day. We're sorry that you're unhappy and disappointed you are unhappy with our efforts.

January 05, 2025

Tim and Daylong are the best! They make car shopping a smooth and transparent experience! More

by Rosa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Duda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daylong
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Jan 06, 2025 -

Countryside Nissan responded

Thank you, Rosa! We appreciate your 5 STAR rating and kind words for Tim and Daylong!

January 03, 2025

Starting the money grab, but I get it. Everyone needs to make profit. Also needs to do a little more checking behind themselves ,mechanics, leaving things open ,tools under hood of vehicl More

by fredygrubs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2025 -

Countryside Nissan responded

fredygrubs, we're sorry things didn't go well in the past, but pleased to know you had a better experience this visit.

January 03, 2025

This is the 2nd time and the same salesman that have sold me a car My salesman is Terry Lowy More

by suedignin
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Terry Lowy
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Jan 04, 2025 -

Countryside Nissan responded

Thank you, suedignin! We're so pleased you got to work with Terry again, we appreciate your continued support!

January 03, 2025

Look! I get it , everything is high cost wise, however, when you have a ride one has to roll with the punches. I had no idea that the maintenance checkup w More

by badgergc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cinthya Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 04, 2025 -

Countryside Nissan responded

Thank you, badgergc! We appreciate that you see the value in BJ's recommendation for your vehicle. We recognize that everything is up in cost and these expenses are the last thing anyone wants to have to budget into their plan. Thank you, again.

December 31, 2024

We love the team at Countryside Nissan. Our family has been with them over many years and with several cars. More

by HOUSEOPOWER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cinthya Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2025 -

Countryside Nissan responded

Thank you, HOUSEOPOWER! We love your continued support and appreciate your kind words!

December 30, 2024

Service was done in a reasonable time frame, BJ kept the price affordable. My last visit I had the other tie rod replaced. If possible, I would like to have the same technician work on my vehicle. Thanks More

by shooptennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cinthya Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

Countryside Nissan responded

Thank you, shooptennis! We appreciate your 5 STAR rating and review.

December 27, 2024

They ask questions and heard all my concerns. They made sure I was getting the best serves. More

by jimenez-ortiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garland
Report | Print
Dec 28, 2024 -

Countryside Nissan responded

Thank you, jimenez-ortiz! We appreciate that you took the time to share about your experience!

Dec 29, 2024 -

Countryside Nissan responded

Thank you, jimenez-ortiz! We appreciate that you took the time to share about your experience!

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