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Countryside Nissan

Countryside, IL

Overview
Employees
Reviews
Vehicles
4.7
2,025 Reviews
Countryside Nissan located in Countryside, Illinois is proud to be one of the premier dealerships in the area. We are proud to be a nine time winner of Nissan's Owner First Award of Excellence for Customer Service. That's every year since the award's creation! From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Continental Nissan a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Nissan, you've come to the right place.
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5750 South La Grange Road

Countryside, IL

60525

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Showing 2,025 reviews

August 02, 2025

I had a genuinely positive experience with this dealership. From the moment I walked in, the staff was respectful and didn’t pressure me into anything. The salesperson was upfront about pricing, ve More

by esmedlt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Doerge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Pauly
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Aug 05, 2025 -

Countryside Nissan responded

esmedit! THANK YOU for all the support of John Pauly and Ed Doerge. We appreciate your business.

July 31, 2025

Great service department, BJ is the best. Always friendly and all work performed as expected. More

by cinklair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2025 -

Countryside Nissan responded

Thank you, cinklair! We appreciate your continued support of BJ and our service department!!

July 27, 2025

Had an amazing customer service experience when purchasing my first car. Extremely satisfied with the service I received and the car I purchased! More

by Abigail
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Duda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael
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Jul 28, 2025 -

Countryside Nissan responded

Thank you, Abigail! We LOVE that you had a 5 STAR experience. Congrats on your purchase!!

July 26, 2025

Easiest car buying experience ever. I will defiantly go back when the time is right More

by Jah0424
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Duda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kuba Luc
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2025 -

Countryside Nissan responded

Thank you, Jah0424! We are thrilled that you had a great experience!

July 24, 2025

Fast an easy process. Scheduled my Oil change online and the service was handled promptly. More

by pcortez121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2025 -

Countryside Nissan responded

Thank you, pcortez121!

July 21, 2025

Got me out quickly, courteous, helpful, explained the costs ans sent a video of repairs. More

by dewd62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 23, 2025 -

Countryside Nissan responded

Thank you, dewd62, we appreciate your positive rating and review.

July 18, 2025

Employees were very nice and respectful with a friendly smile. Enjoyed the visit and time I was there. More

by godsholyplace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know the name
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Jul 22, 2025 -

Countryside Nissan responded

Thank you, godsholyplace! Your business is valuable to us and we appreciate you taking the time to share your positive review!

July 17, 2025

What I like more than anything is I didn’t have to sit waiting’s a long time once they knew what had to be done to my car More

by bettyolds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 19, 2025 -

Countryside Nissan responded

Thank you, bettyolds, we're happy that you're happy!

July 15, 2025

Shady people. They are charging for reconditioning and transportation. After they agreed on the price of the vehicle over the phone then in person they changed th More

by balbinek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John Benedetto
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kuba Luc
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cinthya Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Doerge
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Ippolito
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Avelar
1.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Lammle
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Jul 16, 2025 -

Countryside Nissan responded

balbinek, We’re sorry to hear that your experience didn’t meet your expectations. At Countryside Nissan, we take transparency seriously. Our reconditioning and transportation fees are clearly disclosed—not only on every vehicle listing (VDP) on our website and on our homepage, but also itemized on every customer worksheet we provide during the buying process. We do this to make sure every detail is clearly understood before any commitment is made. We also want to emphasize that we honor every signed agreement. If you have a contract from us that reflects different pricing than what was agreed upon, we will absolutely make it right—no exceptions. And to give our customers added peace of mind, we offer a 7-day return policy—no questions asked. In your case, we’d even extend that to 30 days. If you feel the vehicle you purchased wasn’t worth the value you expected, we would offer a full refund. We appreciate your feedback and would welcome the opportunity to speak with you directly to ensure everything is resolved to your satisfaction.

July 15, 2025

Manager, Tim Duda, and sales person John Pauley were very helpful in helping me and my son pick out a car for him. They were polite and courteous and very professional. I would recommend friends and family t More

by miritello24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Duda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2025 -

Countryside Nissan responded

Thank you, miritello24! Your endorsement and recommendation are greatly appreciated!

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