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Countryside Nissan

Countryside, IL

4.7
1,973 Reviews
Countryside Nissan located in Countryside, Illinois is proud to be one of the premier dealerships in the area. We are proud to be a nine time winner of Nissan's Owner First Award of Excellence for Customer Service. That's every year since the award's creation! From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Continental Nissan a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Nissan, you've come to the right place.
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5750 South La Grange Road

Countryside, IL

60525

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Showing 1,973 reviews

May 28, 2025

I have been a loyal customer to this dealership, purchasing six vehicles since 2018. I am thoroughly disgusted today, however, and will never return to Countryside. Received a text yesterday from More

by Lisa Davis
Recommend Dealer
No
Employees Worked With
Rafael Rivera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Duda
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025 -

Countryside Nissan responded

Lisa, we are very sorry that your experience went so wrong. Our Dealer Charlie Swenson has been attempting to reach you by phone to both listen to your concerns and share what we learned after doing some research into how everything unfolded. Please call Charlie (if it is more convenient for you) at (612) 209-0234. Your loyalty and time are very important to us and we regret that this has occurred. We hope to make things right with you.

May 27, 2025

I purchased my vehicle only because of Kuba Luc and Diego Valle. They listened to the issue and took the time to diagnose the problem and fix it. In less than one hour! I had waited one year for end of my le More

by lsantelli
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Diego Valle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Duda
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kuba Luc
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Countryside Nissan responded

Isantelli, we are so please to read your comments about your excellent experience with Kuba Luc and Diego Valle. We'll keep working hard to try and earn those other 2 stars so we can provide you a 5 STAR experience! Thank you.

May 29, 2025 -

Countryside Nissan responded

Isantelli, we are so please to read your comments about your excellent experience with Kuba Luc and Diego Valle. We'll keep working hard to try and earn those other 2 stars so we can provide you a 5 STAR experience! Thank you.

May 26, 2025

My experience at this dealership is always great , very nice staff as well , i definitely will recommend going ! More

by DANISINAGRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cinthya Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Countryside Nissan responded

Thank you, Danisinagra! We appreciate your continued support and wonderful recommendation!

May 23, 2025

Quick service and the Service tech was really sweet. He explained that my maintenance plan is expiring in August which I was unaware of More

by georgiamavreas23
Recommend Dealer
Yes
Employees Worked With
Juan
May 25, 2025 -

Countryside Nissan responded

georgiamavreas23, THANK YOU!

May 26, 2025 -

Countryside Nissan responded

georgiamavreas23, THANK YOU!

May 23, 2025

My experience with Garland in the service department was great. All the work was completed promptly, and I appreciated the thorough inspection video. More

by PKMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garland
May 24, 2025 -

Countryside Nissan responded

Thank you, PKMA! Garland is building a very nice fan club and we appreciate your 5 STAR rating for he and your experience!

May 23, 2025

The service offered at Countryside Nissan was amazing. I came in and was explained exactly what my vehicle needed done and it got done. Thank you for the great experience. More

by tad.mateja11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garland
May 23, 2025 -

Countryside Nissan responded

We appreciate your 5 STAR rating and details review of your experience! THANK YOU, tad.mateja11

May 22, 2025

It was a great experience with Jaime and Rafael. Wasn’t happy with the previous Nissan dealership we visited, so super pleased with Nissan Countryside. More

by hkbuss
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rafael Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Avelar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Countryside Nissan responded

Thank you, hkbuss! We love that you had a 5 STAR experience with Jaime & Rafael! Thanks too for spreading the word!

May 20, 2025

Greeted very promptly and knew why I was scheduled for. Explained how long it should take and everything went smoothly. More

by kenpraz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't work with either.
May 20, 2025 -

Countryside Nissan responded

Thank you, kenpraz!

May 20, 2025

I always feel so welcome at this dealership! They always make me comforted knowing what is going on with my car and keeping me informed in the process! More

by LoraG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cinthya Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

Countryside Nissan responded

Thank you, LoraG! You made our day with your nice comments and 5 STAR rating!

May 18, 2025

We went in because the electrical system was just shutting down while driving. They made us pay $200 non-refundable just to look at it and said nothing was wrong. Took it to a small shop mechanic a w More

by fiedlerjs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
BJ Diloy
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

Countryside Nissan responded

fiedlerjs, we are sorry you are unhappy with your experience. We are researching the facts of the visit but it is difficult without a few details. Will you contact our service director Diego Valle to discuss further?