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Countryside Nissan

Countryside, IL

Overview
Employees
Reviews
Vehicles
4.7
1,954 Reviews
Countryside Nissan located in Countryside, Illinois is proud to be one of the premier dealerships in the area. We are proud to be a nine time winner of Nissan's Owner First Award of Excellence for Customer Service. That's every year since the award's creation! From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Continental Nissan a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Nissan, you've come to the right place.
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5750 South La Grange Road

Countryside, IL

60525

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Showing 1,954 reviews

August 20, 2024

Were treated well. Greeted, wait in the waiting room offered coffee, soda. And waiting wasn’t that long. More

by IMFIFTY1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cinthya Bautista
4.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Diloy
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Walega
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Aug 20, 2024 -

Countryside Nissan responded

Thank you, IMFIFTY1954, we hope to see you again!

August 19, 2024

Pleasant , friendly and fast. Knowledge staff and mechanics. Waiting time was adequate. Love the inspection video. More

by LUZ.MARTINEZ1121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cinthya Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Walega
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Aug 19, 2024 -

Countryside Nissan responded

Thank you, LUZ.MARTINEZ1121, we do appreciate your positive rating and hope we'll see you again!

August 19, 2024

Muy buen trato fueron muy amables me ayudaron mucho y salí muy satisfecho con todo More

by CESAR78.JQ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime Avelar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2024 -

Countryside Nissan responded

CESAR78.JQ, Excelente, gracias!!!

August 18, 2024

Always friendly and trusted service. Also, I had a repair that was not scheduled done an BJ was more then helpful getting that done for me. Also, the service tech, explained everything t More

by KLATTYAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cinthya Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Walega
Report | Print
Aug 19, 2024 -

Countryside Nissan responded

Thank you, KLATTYAK! We love your 5 STAR rating and we're excited that our team was able to provide you with a clear understanding of the work both necessary and performed!

August 17, 2024

Great work can't complain thank you for everything you guys did on my Nissan murano thanks 🙏 More

by sterlingfizerjr88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 19, 2024 -

Countryside Nissan responded

Thank you, sterlingfizerjr88! We appreciate your business and support of our team!

August 17, 2024

They had me in and out in about 45 mins for an oil change- which was great! More

by Loriahardman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Uvaldo
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Aug 19, 2024 -

Countryside Nissan responded

Thank you, Loriahardman, we're happy to know we were able to provide you a timely service! We appreciate you taking the time to share!

August 16, 2024

The salesman lied about the actual price of the Sentra I purchased by $2300. The price he showed me on the iPad was 19,722 but my paperwork shows I paid $22,000. They just lost my business and we are actual More

by OZZIEROD78
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tim Duda
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Chavez
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Aug 19, 2024 -

Countryside Nissan responded

OZZIEROD78, we are looking into the details you have laid out to get a better understanding of the situation. What you have described is not our business model. IF you prefer to contact our GM at your convenience, please call Rafael at 630-200-5717

Aug 19, 2024 -

Countryside Nissan responded

OZZIEROD78, our team has looked at your paperwork and the good news is that it reveals no one lied to you! The vehicle you purchased was $19,722, you also purchased the 'pulse' brake light and paid the destination fee which total the additional $2300. I'm not sure that knowing the difference will make you feel better in total. Again, our GM Rafael is available to speak with you regarding your concerns if you'd like to share more with him.

Aug 22, 2024 -

OZZIEROD78 responded

Good morning, thay is incorrect. The price on paperwork shows 22,000 and not 19,700. There is no itemized amount for a destination fee on my paperwork. Also, I was never asked about the"pulse brake light option" by the salesman. Im not even sure what that is. Either way, my paperwork doesn't show the proper agreed upon price of 19,700 so therefore, you are not practicing what you are advertising. If you would like to make this right, have your Manager Rafael give me a call so we can resolve this issue. If he doesn't call, I will continue to advise all the individuals I know and who I network with not to visit your dealership and others including on social media.

August 16, 2024

El chico Jaime tuvo muy buena asesoría y atención , recomiendo la agencia , los mejores de Chicago 😉 More

by SOTILLOMARIELA6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime Avelar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 19, 2024 -

Countryside Nissan responded

SOTILLOMARIELA6, ¡Gracias por compartir su calificación de 5 ESTRELLAS para Jaime y Countryside Nissan!

August 15, 2024

Long standing customer. Tim, Lance,, Chuck and Kuba are professional. customer focused and knowledgeable. If you are looking to lease/but a car this dealership is the place More

by car
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kuba Luc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Ippolito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Duda and Lance Aleverez
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Aug 15, 2024 -

Countryside Nissan responded

Love it! Thank you, 'car', for your 5 STAR rating and support for the Tim, Lance, Chuck and Kuba!

August 15, 2024

The process went smoothly and would recommend. Chuck made sure to cover all questions and concerns we had. He made the process painless. More

by SEROPIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Duda
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Ippolito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 15, 2024 -

Countryside Nissan responded

Thank you, SEROPIAN! We love your endorsement for Chuck and we appreciate your business!

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