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Countryside Nissan

Countryside, IL

Overview
Employees
Reviews
Vehicles
4.7
1,956 Reviews
Countryside Nissan located in Countryside, Illinois is proud to be one of the premier dealerships in the area. We are proud to be a nine time winner of Nissan's Owner First Award of Excellence for Customer Service. That's every year since the award's creation! From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Continental Nissan a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Nissan, you've come to the right place.
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5750 South La Grange Road

Countryside, IL

60525

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Showing 1,956 reviews

April 16, 2024

Took 2 hours for an oil change and the price skyrocketed since the last time. More

by ALETAFIETkO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2024 -

Countryside Nissan responded

Aletafietko, we're sorry to read that your oil change and tire rotation took longer than anticipated. Its never our goal to take longer than expected. Occassionally, the full inspection of the vehicle and producing the video consumers more time than desired. We're not sure that last time you were in for the pricing comment but when we did the market increase (about 5 months ago) we did research both dealership and non branded shops to ensure we are competitive. This was our increase in two years, even though the cost of oil has gone up over six times. All of that doesn't necessarily make it feel better to pay more, the explanation is simply to offer understanding for the reason the price increased.

April 16, 2024

Everything went well. I got serviced in a decent amount of time considering I didn't have an appointment. Video explanation was nice! More

by ROBERTVITAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cinthya Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Walega
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Apr 16, 2024 -

Countryside Nissan responded

Thank you, Robertvital! We're glad it worked out!!

April 15, 2024

Jaime fue muy profesional en su trabajo, es muy paciente y me explicó todo a detalle, si necesitan un auto nuevo o usado vallan a Countryside nissan y pregunten por JAIME AVELAR.... More

by PEDROMORENO338
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime Avelar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Countryside Nissan responded

PEDROMORENO338, ¡Muchas gracias por tomarse el tiempo de compartir su gran experiencia con Jaime! ¡Lo apreciamos mucho!

April 14, 2024

Very nice guys and Good quick service. Highly recommend all kinds of services:) for your car More

by Terri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Valle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cinthya Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Walega
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Apr 15, 2024 -

Countryside Nissan responded

Thank you, Terri! We truly appreciate your support for our team!

April 13, 2024

I can't say enough about the employees and service provided at this location. I live 5 min from the dealership in the city but drive to countryside for my services! More

by AITURRALDE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Walega
Report | Print
Apr 15, 2024 -

Countryside Nissan responded

WOW, thank you AITURRALDE1! We appreciate your continued support of Coumtryside Nissan. We hope to earn 5 STARs with continued effort.

April 13, 2024

Customer service is always excellent and quick. The video updates are great. The service counter is excellent s well. More

by TDEZTECH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

Countryside Nissan responded

People love the videos! Thank you, TDEZTECH!

April 13, 2024

Country side Nissan is what I thought it was friendly and not pushy to sell you a car. All I got to say they help me get my first new car. More

by TOMMYSINAGRA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Doerge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyrone Duncombe
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Apr 15, 2024 -

Countryside Nissan responded

Congrats on your new car, TOMMYSINAGRA! Thank you for sharing about your experience with Countryside Nissan!

April 13, 2024

The service department manager and his associate Peter provided excellent service. I look forward to my next trip to the Service Department More

by JIMCMAHON
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter, Keith Walega
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Apr 15, 2024 -

Countryside Nissan responded

That is high praise! Thank you, JIMCMAHON!

April 13, 2024

Excellent customer service. I would definitely highly recommend this dealership to anyone looking for a vehicle. Service department was also has excellent customer service. More

by NOEL RIVERA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Duda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Ippolito
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

Countryside Nissan responded

Thank you, Noel Rivera! Your 5 STAR rating and recommendation are very wonderful and we appreciate them!

April 12, 2024

Good service. That is all I have to say. Sorry I can’t come up with the 15 word minimum. More

by PSPOELLOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember their names.
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Apr 12, 2024 -

Countryside Nissan responded

PSPOELLOT! We'll take the first two words, all day long! Thank you.

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