Countryside Nissan

I worked with Vanessa and she was very patient and informative. I had a great experience with her and her team. They gave me a fair trade in and made the process pretty simple. informative. I had a great experience with her and her team. They gave me a fair trade in and made the process pretty simple. More

Thank you for the efficient transaction and staying open late to make it clean before leaving. late to make it clean before leaving. More

BJ, Customer Service Agent was amazing and quite knowledgeable! I will use their services again. knowledgeable! I will use their services again. More

Both the salesperson and the manager tried to sell me more warranty. I also had only 51miles of gas in this car and I live 45miles away from this dealership. I noticed after stopping to get gas that both more warranty. I also had only 51miles of gas in this car and I live 45miles away from this dealership. I noticed after stopping to get gas that both my key fobs batteries were low so I had to go yo Auto zone to get 2new batteries. I think abroad dealership should let you leave with a full tank of gas plus they should have checked the key fobs and they should have put new batteries in before tge car was purchased. I also feel like they should have gone over features on the car as I don't know about many of the things this car does. More

Michael was very helpful had a great attitude very patient I would buy another car from him in the future. patient I would buy another car from him in the future. More

Muy buen servicio y muy amables con las personas y muy atentos con todo el servicio. atentos con todo el servicio. More

WATCH OUT FOR THE BAIT & SWITCH. After negotiating a price via the phone, I drove for 3 hours to drive the car. When I showed up, they present me with the additional Transportation After negotiating a price via the phone, I drove for 3 hours to drive the car. When I showed up, they present me with the additional Transportation and Reconditioning fees of $1,490. Unacceptable! They say that a fine print note on the bottom of the page saying these fees are not included in the price is there way around this. Not so...This is illegal. Per"Ill. Admin. Code tit. 14, § 475.310 - Advertised Price", It is an unfair or deceptive act to advertise the total price of a motor vehicle without including in the advertised price all costs to the purchaser at the time of sale, or which are necessary or usual prior to delivery of such vehicle to the purchaser, including any costs of delivery, dealer preparation and any other charges of any nature; provided, however, taxes, license and title fees and a documentary service fee, as defined herein, may be excluded from the advertised price if clearly disclosed in the advertisement that these costs are excluded from the advertised price. Purchasers shall be able to purchase all vehicles described by the advertisement at the advertised price. "Ill. Admin. Code tit. 14, § 475.310 - Advertised Price" Eyes Wide Open! More

Great customer service. BJ, and Yonel in the parts center, helped my wife greatly with new tires at a great price! BJ, and Yonel in the parts center, helped my wife greatly with new tires at a great price! More

When I arrived , I was quickly checked in by a man name BJ. Super chill greated me and had a smile the entire time. Oh and he got me in and out quick! BJ. Super chill greated me and had a smile the entire time. Oh and he got me in and out quick! More

I always have great experiences at this Nissan service center. BJ always takes excellent care of me and makes the entire process smooth and stress-free. The team is professional, honest, and reliable for center. BJ always takes excellent care of me and makes the entire process smooth and stress-free. The team is professional, honest, and reliable for oil changes and other services. Highly recommend. More