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Countryside Nissan - Service Center

Countryside, IL

4.6
521 Reviews

521 Reviews of Countryside Nissan - Service Center

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May 09, 2024

Great and fast service. During initial appt. there was good communication on what was wrong and how it would be addressed. However, the only thing that I would recommended More

by APATINOMSW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Walega
May 10, 2024 -

Countryside Nissan responded

Thank you, APATINOMSW! We agree with your comments and will do a better job of communicating moving forward!

May 09, 2024

I've already written my response. Please see that response. Thanks and take care. Countryside Nissan was recommend to me long ago and I've been going back ever since escaping th More

by KIMMYHOME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Countryside Nissan responded

Thank you, Kiminator The Warden, we appreciate your comprehensive comments (for both DealerRater and Google) and long term business support. BJ has such a wonderful fan base and we are proud he is a part of team Countryside Nissan! Our team has posted several notifications through out the dealership specifcally about the update to the credit card usage fee, however, we agree it would be easy for your advisor (BJ in this case) to offer a reminder at the onset. WE will also look into your recommendations for waiting guests/scheduling. Due to the work variety that comes in through schedule and through drop in for diagnosis (due to break down) keeping workflow moving is always a challenge. Guest are always offered a shuttle or drop off option and we do have vehicles available for longer term repair which can keep things moving as well. Thanks again for taking the time to share and we believe in you too!

May 09, 2024

Always have a great experience at Nissan and countryside. Everybody is very very nice. I wish they would mail more coupons like before More

by NELLIE10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Countryside Nissan responded

Thank you, NELLIE10, we appreciate your continued support!

May 09, 2024

I’m comfortable leaving my car in their care, I could go anywhere to get an oil change but chose to get it there More

by LUCY.TAGLIERE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Countryside Nissan responded

Thank you, LUCY.TAGLIERE! We view your comments as high praise and truly appreciate your business!

May 09, 2024

VERY GOOD SERVICE EXPERIENCED KNOWLEDGEABLE VERY TIMELY SERVICE FRIENDLY GOT THE SERVICE DONE QUICLY AND EFFICIENTLY More

by SANDY_FASANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Walega
May 10, 2024 -

Countryside Nissan responded

Thank you, SANDY_FASANO!

May 09, 2024

Clean friendly courtesy and complete service in a timely professional manner technician are very detailed with service video More

by MYNAVY23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Countryside Nissan responded

Thank you, MYNAVY23! We appreciate your support!

May 09, 2024

Quick appointment: good service. Little too long of wait after I was told that vehicle is ready. More

by faberandrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Uvaldo
May 10, 2024 -

Countryside Nissan responded

Thank you, faberandrew, we'll keep working to improve the final paperwork process, we appreciate your feedback!

May 07, 2024

I’ve used this dealership for over 30 years. For the most part, I’ve been satisfied with the service. More

by kjpraser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Walega
May 08, 2024 -

Countryside Nissan responded

Thank you, kjpraser, we appreciate your long term commitment to us and we appreciate that while every interaction may not have been 'perfect' you've stuck with us!

May 06, 2024

Professional and efficient. Easy to make a service appointment and the wait time while they service your car quickly. More

by LAASH777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cinthya Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Walega
May 06, 2024 -

Countryside Nissan responded

Thank you, LAASH777, we appreciate you business and that you shared about your 5 STAR experience with Countryside Nissan!

May 04, 2024

Always a pleasure to do business here. Staff is friendly, personal and quite amazing. Super fast service for oil changes and maintenance as well. More

by VICSIN077
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Walega
May 04, 2024 -

Countryside Nissan responded

That is music to our ears, VICSIN077! Thank you!!!

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