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Courtesy Acura
Littleton, CO
7,513 Reviews
Courtesy Acura customers will have peace of mind knowing that the price of their vehicle has been determined based on research from Cars.com, TrueCar, Edmunds, and KBB. We also scan the entire market to ensure a competitive Courtesy Price on all pre-owned.
A dedicated concierge technology expert to help sales and service guests with their technology questions. We will even come to your house if needed. We offer Courtesy Valet. Exclusively at Courtesy Acura. Complimentary pick up and delivery for service.. 3 month/3000 mile power-train warranty on all pre-owned vehicles up to 10 yr/150K miles. If you are unhappy with the vehicle you've purchased, we have a 5 day/150 mile exchange policy.
We understand that your time is precious. As apart of our luxury promise, we are proud to present accelerated service where minor vehicle maintenance will be completed within one hour. You will have peace of mind during longer services with one of our 60+ loaner cars to drive while we take care of yours. A shuttle vehicle is also available.
Our Product Specialist will provide our Courtesy Market Based Pricing and available financing options to help expedite your buying experience. There will be no running back and forth. Simple, transparent, and quick.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 7,513 reviews
October 08, 2018
Great Customer Service Took my car in for its first scheduled service and warranty item check. Service rep was friendly, courteous, and a subject-matter expert. I waited for Took my car in for its first scheduled service and warranty item check. Service rep was friendly, courteous, and a subject-matter expert. I waited for my car in their customer lounge area and was kept informed of the service progress. All questions were answered clearly and concisely. A pleasure to have service done at this dealer. More
by SCH
Verified CustomerEmployees Worked With
Michelle, Dennis Craig
October 08, 2018
Alec is great After having a chip in my air vent post service, Alec was very helpful in rectifying the situation. Wish it hadn’t happened to begin with but at least After having a chip in my air vent post service, Alec was very helpful in rectifying the situation. Wish it hadn’t happened to begin with but at least it was fixed. More
by GWheel
Employees Worked With
Alec Ernce
October 08, 2018
Effortless Great service from the service center! Haven’t found another dealership that comes close to providing the customer service that I get at Courtesy Acur Great service from the service center! Haven’t found another dealership that comes close to providing the customer service that I get at Courtesy Acura. More
by CF599
Employees Worked With
Michelle-Service Rep
October 08, 2018
Top Notch From arrival to departure I always find the level of service, professionalism and friendly atmosphere to be top notch and will continue to use Courtes From arrival to departure I always find the level of service, professionalism and friendly atmosphere to be top notch and will continue to use Courtesy Acura even though it is slightly out of my way. More
by JoeCO5280
Employees Worked With
Connor Thomas
October 08, 2018
Great Customer Service I've gotten very comfortable with Conner for bringing my RDX in for service. It can be a bit stressful and Conner is patient, listens, and very knowle I've gotten very comfortable with Conner for bringing my RDX in for service. It can be a bit stressful and Conner is patient, listens, and very knowledgeable on what needs to be done to my car. It's very much appreciated! More
by jimjco
Employees Worked With
Connor Thomas
October 07, 2018
Great Experience Great experience working with Jeremie over email and Jim in the dealership. They made the car buying process very easy! Thank you for all your help Great experience working with Jeremie over email and Jim in the dealership. They made the car buying process very easy! Thank you for all your help More
by KatieS
October 07, 2018
Always good service I have dealt with Matt Sheridan, Service Department, for a number of years. He is the reason I went to Courtesy Acura when it was time to trade in m I have dealt with Matt Sheridan, Service Department, for a number of years. He is the reason I went to Courtesy Acura when it was time to trade in my other Acura. He has always been professional, courteous, informative and genuine. More
by SHICKETTE
Employees Worked With
Matt Sheridan
October 06, 2018
You will get better deals at other dealerships. I didn’t have the time to spend visiting different dealerships, so I went straight to Courtesy Acura because I was in the area for a meeting. The sale I didn’t have the time to spend visiting different dealerships, so I went straight to Courtesy Acura because I was in the area for a meeting. The sales guy showed me the RDX, took me for a test drive, and I liked it so much that I decided to purchase. Was he nice? Sure, but did he do anything above and beyond, not really. He assured me they were priced competively but this is not true (I received quotes after my purchase from other dealerships), so if you can, shop around. I didn’t save $1 and he also didn’t try to save me any money or offered me any incentives (he says this is how Acura does business, again, not true). So, come here if you are just ready to walk in and buy a car, but don’t expect anything above and beyond. Also, don’t buy anything extra, which they will try to talk you into, because you can also get better prices at other dealerships. They tried talking me into purchasing the service package upfront, evethough I told them I live about an hour away, they again, assured me they have a driver that can come pick up my car from my house and then bring it back. I’m glad I declined, because I left my car for them to add an additional $1500 worth of accessories, and they could not get anyone to drive the car back to me for us to switch out their loaner car. So, I made the hour journey back to the dealership - my keys were left at the front desk and the receptionist told me, “I hope you don’t have to walk the entire dealership to find your car.” That’s it. No one to walk around the car with me, no one to be physically present to show me what was done, nothing. As a matter of fact, I get random texts from someone in service thanking me, but when I called to speak to him, he has no idea who I am or what I had done to the car...or where my car was prior to me coming to pick up. I don’t recommend this dealership if you have time to look around, but if you know what you want, don’t have time to shop around, then they are polite and professional, especially if you just make their job easy by walking in and buying a car. More
by AcuraRDX2019
Employees Worked With
Other Employees :
Patricia, the receptionist., Connor Thomas, Don Behrens, Jeremie Martinez
October 05, 2018
Very good Chris took good care of me. Service was done in timely manner. Waiting area was clean and coffee excellent. Car was vacuumed and cleaned to my saru Chris took good care of me. Service was done in timely manner. Waiting area was clean and coffee excellent. Car was vacuumed and cleaned to my sarusfactiin. More
by RRWOLF1
Employees Worked With
Chris Wunderlich
October 05, 2018
Fast friendly service! Love getting my MDX serviced here. I drive down from Steamboat Springs and over the past 5 years everyone has been great to work with! Love getting my MDX serviced here. I drive down from Steamboat Springs and over the past 5 years everyone has been great to work with! More
by Steamboat Gail
Employees Worked With
Alec Ernce, Chris Wunderlich
