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Courtesy Acura
Littleton, CO
7,487 Reviews
Courtesy Acura customers will have peace of mind knowing that the price of their vehicle has been determined based on research from Cars.com, TrueCar, Edmunds, and KBB. We also scan the entire market to ensure a competitive Courtesy Price on all pre-owned.
A dedicated concierge technology expert to help sales and service guests with their technology questions. We will even come to your house if needed. We offer Courtesy Valet. Exclusively at Courtesy Acura. Complimentary pick up and delivery for service.. 3 month/3000 mile power-train warranty on all pre-owned vehicles up to 10 yr/150K miles. If you are unhappy with the vehicle you've purchased, we have a 5 day/150 mile exchange policy.
We understand that your time is precious. As apart of our luxury promise, we are proud to present accelerated service where minor vehicle maintenance will be completed within one hour. You will have peace of mind during longer services with one of our 60+ loaner cars to drive while we take care of yours. A shuttle vehicle is also available.
Our Product Specialist will provide our Courtesy Market Based Pricing and available financing options to help expedite your buying experience. There will be no running back and forth. Simple, transparent, and quick.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 7,487 reviews
July 31, 2018
Excellent! I worked with Matt on an insurance claim that was almost 3-years old. He was amazing in communicating with me as well as working with State Farm and q I worked with Matt on an insurance claim that was almost 3-years old. He was amazing in communicating with me as well as working with State Farm and quite a few wrinkles that we had to work out. I have always loved to take my car their for the normal visits but as far as I'm concerned they (meaning Matt) went above and beyond the call of duty in his patience and help in figuring this all out. Thank you Matt. More
by MHAMEL8282
Verified CustomerEmployees Worked With
Matt Sheridan
July 31, 2018
Excellent Service Manager I recently purchased a 2019 RDX and thought there was an issue with the speaker system, to me it seemed like there was "white noise" coming from the I recently purchased a 2019 RDX and thought there was an issue with the speaker system, to me it seemed like there was "white noise" coming from the speakers. With a brand new car, that was a cause of concern for me. The dealership promptly gave me a loaner car and took my car to check out this issue. Connor was extremely helpful in helping me understand the car's sound system and that there actually wasn't a problem with the speakers, they just needed to be adjusted for a more balanced sound. More
by Jacko
Employees Worked With
Connor Thomas
July 31, 2018
Past and Present The last time I took my vehicle to Courtesy Acura for service I was told it needed a repair that would cost around $2000. I took it elsewhere for the The last time I took my vehicle to Courtesy Acura for service I was told it needed a repair that would cost around $2000. I took it elsewhere for the repair which turned out to be around $300. When I took the vehicle back to Courtesy that day to bring it to their attention, the service manager put my vehicle on the lift and confirmed, and agreed with, what the other auto repair shop had advised me. That is dishonesty beyond the limits. It is unacceptable. How many other customers have been taken advantage of, unbeknownst to them? It is unlikely that this is an isolated incident that I experienced. Courtesy Acura has lost me as a customer, oil changes included. The only reason I took the vehicle in this week was for a recall. Matt was very pleasant and accommodating on this current visit for service. More
by M.HANNAH
Employees Worked With
Matt Sheridan
July 31, 2018
Exceeded Expectations Conner was concise in the explanation of the 50k service, had a loaner vehicle ready and called advising me that my vehicle was ready including wash 1 Conner was concise in the explanation of the 50k service, had a loaner vehicle ready and called advising me that my vehicle was ready including wash 1.5 hours earlier than schedule. More
by GSONKE
Employees Worked With
Connor Thomas
July 31, 2018
Great Experience!! This was the 2nd vehicle that I purchased from Kerry the 4th we have purchased from Courtesy. On each occasion I found the service and the overall pr This was the 2nd vehicle that I purchased from Kerry the 4th we have purchased from Courtesy. On each occasion I found the service and the overall process efficient and professional. Kerry is a real professional that thoroughly understands how to treat the customer so that they feel great about the experience. I will definitely return when I am in the market for a vehicle again. Jake in their finance dept. was also exceptional and took great care to understand how valuable our time was that day. More
by DARRENSTRUNK1
Employees Worked With
Kerry Walton, Jake Williamson
July 31, 2018
Annual maintenance Matt was extremely helpful. I was not sure what service light was on when I was about to leave and he knew right away what it was. Matt was extremely helpful. I was not sure what service light was on when I was about to leave and he knew right away what it was. More
by AEDROSSOS
Employees Worked With
Matt Sheridan
July 30, 2018
SATISFIED Prompt, friendly service and the use of a loaner gives you five stars. LOU synced my phone to my car which made me happy. Venessa was knowledge an Prompt, friendly service and the use of a loaner gives you five stars. LOU synced my phone to my car which made me happy. Venessa was knowledge and professional. More
by jimsprtel
Employees Worked With
July 30, 2018
Time for brakes An inspection of the brakes after heating a rubbing sound revealed it was time for new front brakes. Connor was able to schedule the work and provide An inspection of the brakes after heating a rubbing sound revealed it was time for new front brakes. Connor was able to schedule the work and provide a loaner overnight. The work was completed as promised. I appreciate Connor's professionalism and assistance. We'll always drive across town for service at Courtesy. More
by STEVE W
July 30, 2018
Good Experience Like the previous services, this one was again prompt and with good attention by supervisor. He explained all recommended chargeable items with reason Like the previous services, this one was again prompt and with good attention by supervisor. He explained all recommended chargeable items with reasons to have them done (I already have 6 basic service package as part of my car purchase). I did not have to waste any time at the service center thanks to the courtesy shuttle home and back. More
by ROOPAM
Employees Worked With
Matt Sheridan
July 30, 2018
Great Very friendly and overall great experience, much better service than the Acura dealership in Texas. Waiting area was nice and comfy. Didn’t have to w Very friendly and overall great experience, much better service than the Acura dealership in Texas. Waiting area was nice and comfy. Didn’t have to wait too long More
by KRYSTLE.FEINAUER
Employees Worked With
Connor Thomas
