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Courtesy Acura

Littleton, CO

4.9
7,474 Reviews
Courtesy Acura customers will have peace of mind knowing that the price of their vehicle has been determined based on research from Cars.com, TrueCar, Edmunds, and KBB. We also scan the entire market to ensure a competitive Courtesy Price on all pre-owned. A dedicated concierge technology expert to help sales and service guests with their technology questions. We will even come to your house if needed. We offer Courtesy Valet. Exclusively at Courtesy Acura. Complimentary pick up and delivery for service.. 3 month/3000 mile power-train warranty on all pre-owned vehicles up to 10 yr/150K miles. If you are unhappy with the vehicle you've purchased, we have a 5 day/150 mile exchange policy. We understand that your time is precious. As apart of our luxury promise, we are proud to present accelerated service where minor vehicle maintenance will be completed within one hour. You will have peace of mind during longer services with one of our 60+ loaner cars to drive while we take care of yours. A shuttle vehicle is also available. Our Product Specialist will provide our Courtesy Market Based Pricing and available financing options to help expedite your buying experience. There will be no running back and forth. Simple, transparent, and quick.
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7590 South Broadway

Littleton, CO

80122

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Showing 7,474 reviews

July 17, 2018

Good service . Waited entirely too long for it to be done though. Would have appreciated an update when my car ran over estimated time it was going to take. More

by MAXELISABETH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor Thomas
Jul 28, 2018 -

Courtesy Acura responded

Hey, thanks for the feedback. We're always looking to improve our clients' experience during their time with us. With Courtesy, John Mark Osborne General Manager Courtesy Acura

July 17, 2018

Excellent Service Chris Smith was extremely courteous, enthusiastic, and professional. He was able to fit me into the service center to take care of a warning light tha More

by epmontgo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Smith
Jul 28, 2018 -

Courtesy Acura responded

Hi and thanks for the great review of Chris. We are always glad to hear our clients' experiences. Look forward to seeing you next time! Hope your trip went well. Happy driving, John Mark Osborne General Manager Courtesy Acura

July 17, 2018

The Free valet service made the experience great. The valet service was excellent. There was some details in the appointment making, pick up and drop off that were minor errors. (Miscommunication abou More

by KIM43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Sheridan
Jul 19, 2018 -

Courtesy Acura responded

Thank you for the review! Glad to hear you used our new valet service. I will pass on kudos to Matt. We appreciate you for choosing our service department! With Courtesy, John Mark Osborne General Manager Courtesy Acura

July 17, 2018

25K check First time working with Alec, and as always very professional, smooth, efficient. He worked with me on a maintainence plan for this visit and the next More

by SARA-MOORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alec Ernce
Jul 23, 2018 -

Courtesy Acura responded

Thank you for your review! We strive for 100% customer satisfaction and I am glad to hear we reached our goal with you. I will pass on kudos to Alec and Vanessa for helping you before and after your RDX was ready to be picked up. Enjoy your car and we will see you around! With Courtesy, John Mark Osborne General Manager Courtesy Acura

July 17, 2018

Great Service Great service!! The appointment was appropriate and the time required was very good. I would definitely recommend this to anyone who contacts me conce More

by HUNTR1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Smith
Jul 24, 2018 -

Courtesy Acura responded

Hi and thanks for the great review of our service department. We always strive for service worth 5-stars and I am happy to hear we achieved that with you. Look forward to seeing you around! Happy driving, John Mark Osborne General Manager Courtesy Acura

July 17, 2018

Organized, quick, and easy Matt quickly reviewed the items that needed to be done to my car and provided an accurate estimate. It was ready on time and flawless. Thanks! More

by xarkon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Sheridan
Jul 19, 2018 -

Courtesy Acura responded

Thanks for the review! I am glad to hear of your great experience with us. We hope to see you around. John Mark Osborne General Manager Courtesy Acura

July 17, 2018

Courtesy Acura Service is the BEST Always an amazing experience! It’s why I buy Acura. Chris in Service was awesome! I’m moving to San Diego and I wish I could bring them with me... More

by JTHBALLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Smith
Jul 19, 2018 -

Courtesy Acura responded

Thank you for the great review! We appreciate your loyalty and wish you a smooth transition to San Diego. Hope to see you again in the future! With Courtesy, John Mark Osborne General Manager Courtesy Acura

July 17, 2018

RDX lease Really great working with this team. I came in to turn in my lease for my MDX and figure out next steps for my next car. The team worked diligently More

by ANILPRADAB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah Watson, Daniel Strajna, Jeremie Martinez
Jul 19, 2018 -

Courtesy Acura responded

We are grateful to you for coming in and using our lease program for your MDX and new RDX! Glad to hear how the team gave you a great experience during you time with us. We will see you around! Happy driving, John Mark Osborne General Manager Courtesy Acura

July 17, 2018

Happy customer Very good service department. Convenient. Knowledgeable staff. Great service. Loaners too. I have always been very happy with the service department More

by rhainey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Matt Sheridan, Connor Thomas, Chris Smith, Alec Ernce, Jai Lynn Tellez
July 17, 2018

Great Service! Great place! Everyone is very friendly, Service dept is awesome. Conner and Vanessa were very helpful, they provided a car for me while service was be More

by NIKKIANDTIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kerry Walton, Connor Thomas, Don Behrens
Jul 26, 2018 -

Courtesy Acura responded

Hi and thank for you the review of our service department. Our goal is to leave our clients with a great impression and I am happy to hear we achieved that with you. We look forward to serving you in the future. Happy driving, John Mark Osborne General Manager Courtesy Acura

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