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Courtesy Acura
Littleton, CO
7,862 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 7,862 reviews
September 17, 2018
Fabulous service experience! This was my first visit to Courtesy Acura and will be my first of many! They had a loaner waiting for me so dropping off my car took only about 15 min This was my first visit to Courtesy Acura and will be my first of many! They had a loaner waiting for me so dropping off my car took only about 15 minutes. When I returned after the repairs were completed, I was surprised to find a mint on my console and a cold bottle of water in the cup holder. What a nice touch! ALEC was very professional and a gem to work with. Courtesy Acura will be my new “go-to” dealer for all of my automotive needs! More
by DENVERCARGIRL
Verified CustomerEmployees Worked With
Alec Ernce
September 17, 2018
Always Helpful The service staff is always friendly and helpful. They always take ownership of my service needs from the moment I drive in to when I drive out. The service staff is always friendly and helpful. They always take ownership of my service needs from the moment I drive in to when I drive out. More
by jake
Employees Worked With
Connor Thomas, Alec Ernce
September 17, 2018
Great service! Arrived and departed on time, what was needed was explained well, - great service, clean car and courteous, professional staff! Love the pick-up servi Arrived and departed on time, what was needed was explained well, - great service, clean car and courteous, professional staff! Love the pick-up service - very easy! More
by NANCY23
Employees Worked With
car driver - don't remember her naem, Connor Thomas
September 17, 2018
Great Service The Courtesy Staff were 110% friendly even when I didn't buy my car from them. They have a great lounge so I was able to get work done while waiting. The Courtesy Staff were 110% friendly even when I didn't buy my car from them. They have a great lounge so I was able to get work done while waiting. After it was done, they cleaned the inside and outside of my car. Thanks!! More
by matthew.w.johnson
Employees Worked With
Michelle Marquis
September 17, 2018
Inordinately kind, thorough, timely Alec help me mount my front license plate holder when I moved here in May. This was my second interaction when Alec and Courtesy. I was concerned abou Alec help me mount my front license plate holder when I moved here in May. This was my second interaction when Alec and Courtesy. I was concerned about getting out on time to watch East Coast college team and Alec communicated twice along the way to provide peace of min. He further communicated other services to make future service even better More
by MASTEN18
Employees Worked With
Alec Ernce
September 17, 2018
Easiest and best car buying experience ever! My experience with Courtesy Acura and Cole Harris was amazing. From the initial quote to the actual paperwork, everything was efficient and fast. Cole My experience with Courtesy Acura and Cole Harris was amazing. From the initial quote to the actual paperwork, everything was efficient and fast. Cole did a great job and is a fabulous ambassador for the Acura brand and this dealership. This transaction stands out as the absolute best car buying experience I have ever had. More
by Jeff D
Employees Worked With
Cole Harris
September 16, 2018
Billed for unnecessary service I brought my 2017 RDX with only 14,000 miles on it to Courtesy for a prepaid oil change and fluid check, as the last one was performed in March. I wa I brought my 2017 RDX with only 14,000 miles on it to Courtesy for a prepaid oil change and fluid check, as the last one was performed in March. I was told by the service advisor that some additional service may be necessary, and I agreed to have it done IF ABSOLUTELY NECESSARY. When I came to pick the car up, my credit card had been charged an additional $353.00 for tire rotation, rebalancing, rear differential service, and cabin and engine filter replacement... At 14,000 miles?! What are they going to charge me for at 30,000 miles?! I filed this review after the service on August 31st but never heard back from the dealership, and I cannot find the review anywhere on the Dealer Rater site. Perhaps only good reviews are published?! More
by sko314
Employees Worked With
Vanessa Harris
September 16, 2018
Dennis Craig-The Car Salesman we really Love!! This is the 3rd car we have purchased from Courtesy Acura and specifically from Dennis Craig. A great experience each time and he is the reason we ke This is the 3rd car we have purchased from Courtesy Acura and specifically from Dennis Craig. A great experience each time and he is the reason we keep coming back. Our previous cars were new but this time we were looking for a safe and reliable used car for our son. Again, Dennis delivered well above our expectations. It's true...we love our Salesman...Dennis Craig. This is a dealership we highly recommend!! More
by gbtull
Employees Worked With
Dennis Craig
September 15, 2018
Typical Dealer I go in for just an oil change and want them to check something out with my car. Once I sit down with the advisor, before talking about what they are I go in for just an oil change and want them to check something out with my car. Once I sit down with the advisor, before talking about what they are doing today, he starts trying to sell me on a bunch of service checkups and pushing me to do them as soon as possible. They prices are overpriced, $400 for 4cyl valve adjustment should be more like 300. In addition, some of the service he was recommending I do have already been completed. He seems like he did not know much about cars, and we was not providing me with any service intervals to backup what he is trying to sell. I wait for the car in their lobby, but I see them pull it up once it’s ready through the glass. I waited for another 20 minutes or so after the car was ready. Turns out my clutch is wearing according to their diagnostic, however his quote on a new clutch and resurfaced flywheel was $3000 + Labor! I can get a new clutch, new flywheel, and get that installed for about $1000 less. In addition, every time I go there their techs put so much tire shine on that it flings all over the body of the car. I also get in to my car and see these dots on the plastic, they clearly sprayed something but didn’t wipe it. Same thing on the door trim and headlights. And after trying to degreaser and armor all, I can’t get the spots to go away on the door trim. Would not recommend having them wash your car if you care about how it looks. More
by LHNORTHERN
Employees Worked With
Matt Sheridan
September 15, 2018
B1 service Friendly, efficient, nice waiting area. My car was serviced in the amount of time they said it would be. They did a great job on it. Friendly, efficient, nice waiting area. My car was serviced in the amount of time they said it would be. They did a great job on it. More
by megs720
Employees Worked With
Connor Thomas
