Courtesy Acura

Another positive visit Each time I have visited this dealership for service it has been a positive experience & this time was no different. Paige Keel was my person in serv Each time I have visited this dealership for service it has been a positive experience & this time was no different. Paige Keel was my person in service & she is an asset to the dealership. Also visited with Dennis Craig who was my sales person 4 years ago when I purchased. Will continue to do business with Courtesy Acura More

Going beyond My 2015 RDX had an air bag recall. I called Courtesy and spoke with Hollie Walters. I went to the dealership and she explained in full detail of what My 2015 RDX had an air bag recall. I called Courtesy and spoke with Hollie Walters. I went to the dealership and she explained in full detail of what was to be done. I signed an affidavit and was driven to enterprise car rental. I had this rental/loaner for 45 days until my air bag part finally arrived. During this waiting period Hollie would give me and my wife updates and apologies for the delay. Once the parts arrived Hollie called and I turned in the enterprise rental, (that cost me $400 due to hail damage) and drove my car again to Courtesy to meet with Hollie. While I waited for my RDX she came over and calmly explained that while installing the airbag parts and changing the oil they found a small leak in the transmission. She explained that it would take at least 24 hrs and immediately had a loaner for me. Note to Randy Bennet, Service Dir), Hollie is a gem in this short handed service center. Her professionalism and ability to explain in detail kept my anger and $400 disappointment to a manageable level. *There was no charge for my oil change and transmission repair work. More

Service Department I had Hollie as a service adviser, and she was outstanding. The computer said another dealer did the software update; however, my car said otherwise. I had Hollie as a service adviser, and she was outstanding. The computer said another dealer did the software update; however, my car said otherwise. There was no hassle, and the service department did the update. Hollie went above and beyond when she contacted the Acura Rep. to waive the diagnostic charge. My car was brought to the front of the service area where I was given a bottle of water, a piece of chocolate and a survey to complete if I wished to do so. I was surprised by the level of service I received as well as competent service to my auto. Yes, I will be back. Things have changed for the better in the many years I have owned a car. More

Great service Excellent service!, Sandy was very friendly and knowledgeable. Was in and out in a reasonable time. Christina explained the service and the inspect Excellent service!, Sandy was very friendly and knowledgeable. Was in and out in a reasonable time. Christina explained the service and the inspection report. Will recommend to my friends. More

Outstanding service I have Been bringing my Acura to courtesy Acura service for a few years now. Even though I did not purchase my car there they treat me like I did. My I have Been bringing my Acura to courtesy Acura service for a few years now. Even though I did not purchase my car there they treat me like I did. My favorite service team members are Stewart and Connor. They always walk me to my car and it was asked me if there's anything else I need and there's always a loaner car available to me if I have service items that'll take longer than a few hours. More

Pleasant Experience When to see an SUV they had advertised and meet Lou Taylor. Lou's demeanor and sales approach were perfect. Lou simply presented options and guided When to see an SUV they had advertised and meet Lou Taylor. Lou's demeanor and sales approach were perfect. Lou simply presented options and guided the process with professionalism. Jim Kurtz in finance was very professional as well. Definitely recommend this dealer and these guys!! More

Great communication and timely service I love the loaner car program. Makes it so easy to drop off for service and be on your way. Hollie did a great job explaining the service that was nee I love the loaner car program. Makes it so easy to drop off for service and be on your way. Hollie did a great job explaining the service that was needed, got our coupons input and called us as soon as it was serviced. More

Outstanding Dealership My daughter and I have 2014 RDX's. We wanted to give a huge kudos to the dealership, Todd Connell in sales, and Stuart Hall in service. The dealership My daughter and I have 2014 RDX's. We wanted to give a huge kudos to the dealership, Todd Connell in sales, and Stuart Hall in service. The dealership provided us with rental vehicles during the wait time for the airbag replacements. This action was above and beyond what we have heard from others who own the same make and model of RDX however, were not offered this option from their dealership. Proof that Courtesy Acura is all about their customer's safety as well as satisfaction. Our go-to salesperson is Todd Connell. Todd is the most incredible guy! He always has our best interest in mind and we're grateful for that indeed. Stuart Hall is new to our list of favorites. Incredibly conscientious of our concerns, thinks outside the box for solutions, and is a pleasure to talk to and work with whenever we need service. Congrats to Courtesy for being number one! More

Excellent service! I brought my car in for service today. Stuart was great getting me in and out quickly and at explaining my needed repairs. He was kind enough to prior I brought my car in for service today. Stuart was great getting me in and out quickly and at explaining my needed repairs. He was kind enough to prioritize what needed to be done and explain all the costs. More

Great Buying Experience I went to Courtesy Acura to check out a used truck they had. I was greeted by Rick Armijo who took me for a test drive. I liked the truck and decide I went to Courtesy Acura to check out a used truck they had. I was greeted by Rick Armijo who took me for a test drive. I liked the truck and decided to buy it. The entire buying experience was handled well and I was treated nice by everyone I came in contact with. There was a minor problem with a sensor on the truck and it was taken care of without hesitation. My thanks to Rick for making my truck buying experience easy and enjoyable. He took care of everything. More