Courtesy Acura
Littleton, CO
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EXCELLENT EXPERIENCE COLE HARRIS, OUR SALESMAN, WAS AWESOME. HE GAVE ME A FAIR OFFER FROM THE ONSET UNLIKE THE OTHER DEALER WHO WANTED TO DICKER AND EVEN AT THE END WAS NO COLE HARRIS, OUR SALESMAN, WAS AWESOME. HE GAVE ME A FAIR OFFER FROM THE ONSET UNLIKE THE OTHER DEALER WHO WANTED TO DICKER AND EVEN AT THE END WAS NOT NEAR AS GOOD A DEAL AS COURTESY ACURA. I APPRECIATED HIS GETTING TO THE BOTTOM LINE FROM THE BEGINNING. WE WALKED IN AND HE HAD THE CAR ALREADY WASHED AND SITTING IN THE SHOWROOM AND WITHIN 45 MINS. WE WERE DONE. THE FINANCE MGR., WHOSE NAME I CAN NOT RECALL, WAS ALSO AWESOME AND COMPLETED THE PAPER WORK IN RECORD TIME. I ALSO MET THE SERVICE MGR. AND THE LADY WHO ASSISTED ME WITH MY BLUE TOOTH. OVERALL AN AWESOME EXPERIENCE. More
Matt was awesome! Besides his courtesy and knowledge, Matt gave me a tutorial on my RDX. Thanks so much! And the wait room goodies made the wait no problem at all. Besides his courtesy and knowledge, Matt gave me a tutorial on my RDX. Thanks so much! And the wait room goodies made the wait no problem at all. More
Always a Fantastic Experience Buying/Selling a car Honesty the best car buying/selling experience ever! Was introduced to Dennis Craig through a friend and we could not be happier. This is the second Honesty the best car buying/selling experience ever! Was introduced to Dennis Craig through a friend and we could not be happier. This is the second Buying/Selling car transaction we have done with Dennis and everytime it goes smooth and fast. I do my research long before I start down my path to trading in a car so I know what price I should be offered. For my trade in Dennis starts with the number I am looking for, no haggling no games. Boom, that part is done! I had a specific color/package both times, and Dennis made the ordering process so easy and always kept me updated on delivery. For this recent purchase, he hit the delivery date on the nose! Completing all the paperwork was quick and painless. Dennis was patient with my millions of questions. Taking delivery of the car was fun, they had the car in a beautiful room so you could look it over in peace and quiet to make sure all was good. The floors shined so much you could see everything under your car. Great dealership that is run well and kept clean. Everyone there is friendly, extremely helpful and not pushy. Dennis is a fantastic person to work with. We consider Dennis a friend and greatly appreciate how easy and comfortable he has made the car buy experience. More
Great experience as always! Acura does a great job servicing my vehicle. There are multiple ways to book your appointments. They get you in when you arrive and you have a nice wa Acura does a great job servicing my vehicle. There are multiple ways to book your appointments. They get you in when you arrive and you have a nice waiting room to work. They are prompt, friendly, and I enjoy getting my vehicle serviced at Courtesy Acura. More
Great The service was done well, everyone I encountered was friendly, courteous and helpful. All work was done in a timely fashion and Alec went the extra m The service was done well, everyone I encountered was friendly, courteous and helpful. All work was done in a timely fashion and Alec went the extra mile. More
Good Service I have read that you can call Acura and they will pick up your car and deliver it back to you. Well, we backed out of the garage and it died, all the I have read that you can call Acura and they will pick up your car and deliver it back to you. Well, we backed out of the garage and it died, all the systems were down. It would crank, but not start. The lady in service said, "When all the msgs come on & it doesn't start it is probably a dead battery. Jump it & bring it in." We could not get to it to jump it. I tried til it started & drove it to Acura. It turned out to be a fuel pump. The B16 service was completed & we brought it home. The parking assist was shut off. We read the manual, but couldn't find it. I called Connor & he told me how to fix it and everything is fine. I might mention that I have had several MDSs and the 2016 compared to the others is a rough ride. More
Unbeatable Dealership I purchased my first Acura from Courtesy Acura. They have the most amazing sales team from the receptionist to the service department. Cole was my sal I purchased my first Acura from Courtesy Acura. They have the most amazing sales team from the receptionist to the service department. Cole was my sales consultant and he was amazingly patient with me and worked hard to get me the car I wanted. He didn't pressure me into anything I didn't want and always had a smile. Jake from finance clearly explained my options, was very easy to talk to and took me on a tour of the service department. You're awesome, Jake! The service department has a great and professional staff. Catilin who shows you how to use the interior features in your car is so beautiful and very down to earth and puts you at ease by patiently showing you how to use the technology in your car and answering all of your questions. You're the best, Caitlin. You are all the best! I am glad to be a part of the Acura family! Correction: I met manager Jeremiah who was really nice and approachable. More
Service Department Courtesy is a quality dealership and the service department as a whole is good . However, they continuously overbook appointments and when your car is Courtesy is a quality dealership and the service department as a whole is good . However, they continuously overbook appointments and when your car is supposed to take 1 day it always takes longer. Also I suggest that when all service people are out of the office they leave a message on their voice mail and email. I Chris Smith was very helpful and occamidating More
Everything went well Chris was professional and was amazing with customer service. I would definitely recommend him to anyone who needs their car serviced. Very friendly Chris was professional and was amazing with customer service. I would definitely recommend him to anyone who needs their car serviced. Very friendly and knowledgeable as well as empathetic. He’ll take care of your car and make sure you’re happy. More
Sales I was impressed with the cleanliness of the dealership the availability of cars and the staff/management. Jasmine worked hard to stay in touch with me I was impressed with the cleanliness of the dealership the availability of cars and the staff/management. Jasmine worked hard to stay in touch with me even giving out her cell phone number. I believe the Acura is I was impressed with the cleanliness of the dealership the availability of cars and the staff/management. Jasmine worked hard to stay in touch with me even giving out her cell phone number. I believe the Acura is a an excellent suv. When Jasmine was not available, other stepped in to help us More
























